We spent five nights at the Bay Hotel in November. We had a premier sea facing room which was quite basic-especially given the price point. It’s a nice enough hotel, but not a five star property by any means. You are paying strictly for the location which is as good as you’ll find in the southern suburbs of Cape Town. Having seen the five star rating, I expected service and amenities similar to that of a Four Seasons or Shangri-La, but was disappointed. The elevators did work while we were there, there is no concierge, new toiletries were not provided until the fifth day and only upon request.
The breakfasts were tasty but not elaborate with the wait staff smiling but somewhat challenged, regardless of the number of guests in the dining room . Only twice were we addressed upon entering the lobby during our five night stay. The service was similar to that of a three or possibly four star hotel.
Unfortunately the hotel seems to play off its location and wealth of the surrounding community more so than striving to provide top notch amenities and service .
- Official Description (provided by the hotel):
- A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, HostelWorld, Orbitz, Travelocity, Cheap Tickets, Priceline, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your The Bay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bay Hotel Camps
- The Bay Hotel Camps Bay, Cape Town, South Africa