We stayed at this hotel for three nights at the end of travelling and staying in five other hotels. We couldn't have been more disappointed. For a five star hotel, the service was awful. We felt like all they seemed to want was money - buffet breakfast included in the price, so why ask you to sign every morning - would it be to obtain a gratuity by any chance!! Just felt wrong.
In addition, I had cash stolen from the room, from a purse (pounds sterling), so I only found out at the airport after boarding our plane.
Staff were unengaging. Just spoilt our holiday a little and as we had five hotels to compare it to, it doesn't deserve 5 stars in our opinion.
- Official Description (provided by the hotel):
- A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more less
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- Also Known As:
- Bay Hotel Camps
- The Bay Hotel Camps Bay, Cape Town, South Africa