The Bay Hotel had come highly recommended by several friends and this was a special trip for us - my stepdaughter's wedding. We booked a premier seaview room for 9 nights. It looked fab on the website but how websites can lie!
Ours fronted the insanely busy road, with a bar thumping next to us until 2am. The shower and bathroom would have disgraced a 3 star hotel - shabby and mildewed. The decor attempts cool trendiness and succeeds only in looking dated and cheap. Service was dire and the management completely indifferent to guests' concerns. Don't bother booking the hotel's limo for a special occasion as we did - if the driver's busy elsewhere, he just won't turn up.
The main restaurant is a bad joke. Gloomy and uncomfortable, our evening meal lasted three hours when we were jetlagged and dying to go to bed. The main course alone took over an hour to arrive. No reduction on the bill however.
I've stayed at many 5 star hotels and this isn't one of them. A clear case of a place that takes itself far too seriously and doesn't give a stuff about its guests.
- Official Description (provided by the hotel):
- A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, HostelWorld, Cheap Tickets, Priceline, Travelocity, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Bay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bay Hotel Camps
- The Bay Hotel Camps Bay, Cape Town, South Africa