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“Will be back”
Review of The Bay Hotel

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The Bay Hotel
Ranked #7 of 12 Hotels in Camps Bay
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Will be back”
Reviewed June 2, 2013

Was looking for a hotel outside of the City but close enough to travel in for business
Camps Bay is probably one of the most picturesque on the Western Cape and the Bay hotel as the premier position

The food was great room excellent and the staff could not have been more helpful and friendly. Its not a cheap place but still good value although I was staying out of season.

15 minutes from town and less than 10 to Table Mountain

Breakfast overlooking the sea was a joy and although the main restaurant was under refurbishment the food and wine was never less than great and not over priced

Must find a reason to return

Room Tip: Pay a little more for sea view
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Dlhealey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, June 24, 2013
Dear Dlhealey. Many thanks for taking the time to review your recent visit to the hotel. We are indeed thrilled to note that you enjoyed your stay with us and trust that we shall again have the privilege of welcoming back in the future. Warm regards.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (318)
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English first
Marlow, United Kingdom
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 31, 2013

We had a lovely weekend at this hotel.Very good service, the room was lovely with a amanzing view to the pool.
The bathroom needs a TLC, but still good.
Breakfast was really good, with lots of option and good service.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReChristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, June 6, 2013
Dear ReChristian. Thank you for sharing your Bay Hotel experience on Tripadvisor. We are truly delighted that you enjoyed your visit to the hotel, and have shared both your positive and contructive feedback with our staff. We look forward to welcoming back. Warm regards.
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Nottingham, United Kingdom
Level 6 Contributor
115 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed May 29, 2013

Our fourth visit in as many years and again for four days.
The previous three visits had been great but this time we just felt that the excellent staff here had moved up another notch and our stay was once again very memorable.
Stayed in room 305 with lovely view over the pool and out to sea. The rooms and bathrooms really are homely, airy, spacious, have excellent storage and are spotlessly clean/maintained The balconies add to the 5 star feel and the addition this year of the in room coffee machine is another plus. Fresh milk daily of course in the fridge.
Also new this year are the L'Occitane toiletries.
We ate in at the Bistro one evening, were transported to the sister hotel, Camps Bay Retreat (by the Hotel's Porche) another and the other two we walked to the Codfather restauant. All thoroughly enjoyable. Breakfasts are as good as ever with wide choice of top quality food.
This really is a top quality hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ROKNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 30, 2013
Dear ROKNottingham. Thank you for your wonderful and kind review, we could not be more delighted that you enjoy staying at the hotel. It is always a pleasure to receive such positive feedback which we have shared with our staff. It was our pleasure to upgrade you and we look forward to welcoming you back again next year. Warm regards.
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Johannesburg, Gauteng, South Africa
Level 4 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 29, 2013

Celebrated my birthday in Cape Town this past weekend, although the weather was bad. Bay Hotel made my bday a memorable one. Most esp. Sesi the lady we found at reception upon checking in on Friday...the complimentary cake and champagne 'THANK YOU Sesi' that I did not expect. The upgrade we received was also very kind of the hotel considering we had only booked 2hrs before arrival. The rooms were neat, the view was amazing and the restaurant were we had our breakfast was superb. I would definitely visit again. This was a definite value for money. Loved it!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nokukhanya N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 30, 2013
Dear Nokukhanya N. Many thanks for taking the time to review your recent stay with us and for your positive comments. We are thrilled that you chose The Bay Hotel to spend your birthday and that you had such a pleasant experience. Thank you again for visiting us and we hope to have you as our guest again soon. Warm regards.
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Haleiwa, Hawaii, United States
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 23, 2013

We had a great stay at the Bay Hotel. One receptionist there, Roeline, was amazingly helpful since we had never been there before and made our trip so much better. Thank you!

The only downside was the noise on Saturday night from a club nearby I think. Otherwise everything was perfect!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seg6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 27, 2013
Dear seg6. Thank you for your recent review of the hotel. We are thrilled to note that your stay was enjoyed in most respects, except for the noise from the outside. We do apologise for this inconvenience and have referred the matter to management for their attention and action. We trust that despite this we shall again have the privilege of hosting you at the hotel in the future.
Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town, South Africa
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 20, 2013

We stayed at The Bay for one night to celebrate our wedding anniversary. All staff were extremely friendly and helpful. We asked the hotel to make a booking for us at a local restaurant, and without us knowing they informed the restaurant of our anniversary which was a lovely touch. The hotel offers a transfer service with their hotel cars including a Porsche Panamera, which we elected to make use of. The chauffeur, Amin, was great and the trip was a real treat. Upon our return to the hotel we received a complimentary bottle of sparkling wine and dessert. The breakfast buffet is absolutely delicious and staff very attentive. We enjoyed every bit of our stay and will definitely return.

Room Tip: Ask for a room with a sea view and make sure there are no palm trees infront of your balcony to bloc...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADT1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 21, 2013
Dear ADT1234. The Bay Hotel team would like to thank you for sharing your recent experience with us. It is a real pleasure to hear that you enjoyed spending your wedding anniversary in Camps Bay and trust that we shall again have the privilege of hosting you at our hotel in the future. Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 30, 2013

Having stayed at the Bay for my 6th time, I was left wondering what has changed at the hotel. The views are incredible, the rooms are still stunning (although a new shower would be good as it still only chest high) and some of the staff are still there from years gone by. I guess it is all in the detail and the service is just not what it used to be at the hotel. I understand some of the mgt has changed and this may have had an effect because this is what changes the experience from good to great. I would still recommend staying at the hotel as it is still a hotel in one of the best locations anywhere in the world and a special experience for that alone. I hope by my next visit that the levels of personal service you want from a boutique hotel will be back.

Room Tip: Pay the extra to get a room with a view of the sea (premier sea view rooms).
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicholas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 2, 2013
Dear Nicholas D. Many thanks for your input which we accept as being constructive. Please be assured that we have every intention of maintaining high a standard of service, and trust that despite recent experience, we shall again have the privilege of hosting you at The Bay Hotel in the future. Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bay Hotel

Property: The Bay Hotel
Address: 69 Victoria Road, Camps Bay 8040, South Africa
Location: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#6 On the Beach Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
#6 Luxury Hotel in Camps Bay
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Official Description (provided by the hotel):
With the majestic Twelve Apostle mountain range as a back drop and the Atlantic Ocean less than a minutes walk away, The Bay Hotel boasts an unrivalled location in the heart of glitzy Camps Bay. After a busy day seeing Cape Town’s world-class sights, exhale and relax with a sunset cocktail, a treatment in the on-site spa or some time lounging around one of four sea-facing pools. Or if all that sounds too demanding, retreat to one of the 78 bright, modern rooms or suites to gaze out at the beach and do absolutely nothing at all. Whether you’re travelling on business, planning the perfect wedding or just seeking some rest and relaxation, our friendly, professional staff will make sure you get the most from your Camps Bay stay. ... more   less 
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town, South Africa

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