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“Excellant hotel with Excellant Service”
5 of 5 bubbles Review of The Bay Hotel

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The Bay Hotel
Ranked #6 of 12 Hotels in Camps Bay
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellant hotel with Excellant Service”
Reviewed November 18, 2012

We had a fantastic 5 night stay at the Bay Hotel to finish our honeymoon. We were very well looked after on arrival with a bottle of sparkly, cakes and even rose pettles on the bed! The hotel is in an excellant location in the centre of the lively Camps Bay and there are an abundance of good restaurants and bars within 100 metres. The views from the sun deck are great with the beach and sea in front and table mountain behind. Tides Bar is also an excellant spot to enjoy a sundowner. All of the staff were friendly and helpful, particularly waitress Julieth and smiling porter simon. The hotel have a great car service where you can travel in style in a porsche for not much more than a regular taxi. Breakfast was superb with an abundance of fruit, cereals and cold meats as well as good cooked options. We didnt eat in the hotel restaurant at night but did have room service on the first night and it was also excellant and very reasonably priced. My wife had a spa treatment on our last day and she said it was amazing and fantastic value for money. We have no hesitation in recommending the Bay Hotel and would definitely stay there again if we return to Cape Town

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graeme K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, November 18, 2012
Dear Graeme K. Thank you for your wonderful remarks about the hotel. We are delighted that you chose The Bay Hotel to spend your Honeymoon and that you had such a pleasant stay. We hope to welcome you back on your future wedding anniversaries for some more pampering. Until then, warm regards.
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1,072 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (310)
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English first
Pretoria, Gauteng, South Africa
1 review
Reviewed November 15, 2012

The Bay hotel in Camps Bay Cape Town is probably one of the finest hotels you could find in the area. Modern, yet understated luxury, with large rooms and great amenities, this hotel will leave you feeling pampered and relaxed. Great Location, lots to do, and we had perfect weather.

For Business purposes, the hotel caters for groups and have large modern conference facilities, and the perfect setting for a sun-downer cocktail function looking out over the beach an d the bay. It is relatively close to Capetown city bowl as well.

Room Tip: Any room in this hotel will be great!
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jurgensvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, November 18, 2012
Dear jurgensvh. Thank you so much for your lovely review of the hotel, which we have shared with all our staff. We are happy to hear that you enjoy staying with us, and hope to welcome you back again soon. Warm regards.
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Chesterfield, United Kingdom
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 15, 2012

went to thier ground floor 'deli' restaurant following a wonderful wine tasting (more on this later)
Not sure why they have moved to this style restaurant, perhaps too many other restaurants in camps bay. We were two couples who were staying at apartments in camps bay owned by same company (which were fantastic)
Service was quick and attentive (possibly too attentive for some customers)
Fairly limited menu with some nice sounding dishes some quite technical for the foodies reading this
Nicely presented and well cooked starters, although if you describe something as a terrine then serve a layed 'tian' you need to be careful with the descriptions (see comments main courses)
Main courses were a nicely cooked salmon, a curry dish, a prawn dish, the a starter as another main course
All dishes well presented. Problems appeared with the prawns on tasting very poor, overcooked and lacking flavour and seasoning. Also rice with curry (listed as basmati) appeared to be easy cook.
Manager checked if everything was alright and on complaining on the prawns (think we were in camps bay!) agreed that they had been cooked from frozen. I was offered a replacement dish (which i declined) and a complimentary drink (also declined)
We decided to leave desserts and after a while leave.
On presenting the bill, the waiter advised us that we had not been charged for the prawns nor the bottle of wine we had consumed. So perhaps overgenerous of them
My problem and challenge for this restaurant is too look very carefully on thier descriptions and actual quality of food served.
I would add that we used the beach club bar for drinks and light food on two occasions and also as stated enjoyed a lovely wine tasting with some good 'nibbles' Service at these was excellent

  • Stayed November 2012, traveled as a couple
    • Value
    • Service
Helpful?
Thank johnbruceroberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, November 18, 2012
Dear johnbruceroberts.Thank you very much for your input and for your comments with regard to our Deli restaurant, which we accept as being constructive. Please accept our apologies for the inconvenience you and your party suffered as a result of poor service on our part - it is not what we aim for, and the issue has been addressed. Thank you again and warm wishes.
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Johannesburg, South Africa
Level Contributor
75 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 14, 2012

This hotel is positioned perfectly with wonderful views of the beach - especially at sunset. It is especially well run, with great service from engaging staff. Food is very good and it also within walking distance of several good restaurants. I was there for business but it would be great to relax with the family too.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, November 14, 2012
Dear Andrew J. Thank you so much for your fantastic feedback about the hotel. It is a real pleasure for us to hear that you enjoyed your stay with us and look forward to having you as our guest again in the future. Warm regards.
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Cape Town Central, South Africa
2 reviews
Reviewed November 11, 2012

This hotel is strategically situated on one of the most beautiful strips in Cape Town. Whilst you are surrounded by restuarants the atmosphere on the deck is the ideal place to share sundowners. It was the ideal place to celebrate my husbands birthday and they even surprised us with a bottle of champagne and 2 slices of cake for dessert in our room. Service is excellent and the breakfast superb. The best hotel within Cape Town!

Room Tip: Ask for a room which leads directly onto the pool
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, November 19, 2012
Dear Debbie868. The Bay Hotel team would like to thank you most sincerely for your wonderful feedback about the hotel. It is a real pleasure for us to hear that you both enjoyed your stay and that your expectations were met in every way. We look forward to having you as our guests again in the future. Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 9, 2012

This was our second visit to The Bay Hotel this year and again it was a great place to stay. I would recommend this hotel to anyone staying in Camps Bay as the rooms are light and airy and very clean and well equiped. Breakfast was just as good as we remembered from our first visit with an amazing choice of hot or cold dishes. Wonderful fresh fruit and several varieties of yoghourt. We were disappointed that the dining room was not open for evening meals as I had probably the best steak ever on our previous visit, but there are many excellent restaurants in the vicinity so not a great problem. All the staff and extremely friendly and helpful and if we ever return to Cape Town it would be a no brainer as to where we would stay again!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petapiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, November 12, 2012
Dear petapiper. Many thanks for your wonderful remarks about the hotel, which we have shared with our staff. Thank you also for your feedback with regard to our restaurant and can advise that a bistro style menu is availble in our Deli every day of the week. We are most thrilled to hear that you enjoy using the hotel and look forward to welcoming you back in the not too distant future. Warmest regards.
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Johannesburg, South Africa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 8, 2012

I have stayed at the Bay Hotel a number of times and can recommend it highly. It is within walking distance of a number of excellent restuarants and right on the Camps Bay beachfront. Their service was excellent and having breakfast overlooking the beach is a fantastic experience.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salvatore1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, November 10, 2012
Dear Salvatore 1981. Thank you very much for your wonderful review : it really is a pleasure to learn that you have used the hotel a number of times and enjoy staying with us. We are looking forward to welcoming back again soon for another fantastic stay in Camps Bay. Until then, warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bay Hotel

Property: The Bay Hotel
Address: 69 Victoria Road, Camps Bay 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Camps Bay
#5 Business Hotel in Camps Bay
#5 Luxury Hotel in Camps Bay
#5 On the Beach Hotel in Camps Bay
#6 Romantic Hotel in Camps Bay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Bay Hotel 4.5*
Number of rooms: 76
Official Description (provided by the hotel):
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... Exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town, South Africa

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