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“Perfect place to stay in Camps Bay and the Cape Town area”
Review of The Crystal

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The Crystal
Zurich, Switzerland
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Perfect place to stay in Camps Bay and the Cape Town area”
Reviewed January 1, 2013

It is a self-catering place, I always like this option that let me feels I'm at home.
The view is magnificent, close to Table Mountain and looking on the other side at the ocean.
It is a ten minutes walk to Camps Bay village and shops and a short drive to Cape Town restaurants, in the center or at Gardens, the residential trendy district.
There is not much negative to say, apart that in our unit, the internet access was extremely bad and the option of payment are by the gigabytes volume, not time, and you don't know what that exactly means. The windows have no shutters and when the sun is strong, only the air-con will save you from the heat. Curtains where there is none, would save some electricity...
When one orders a taxi, it is a better choice to give the adress as 35 Woodford street (where the entrance is) and taxis will come after sometime 40 minutes of waiting time.
The value for you money is excellent and this is the place I will like to book again.
Of course there is not room-service, it's a self-catering place, but the apartment will be looked after during week days.

  • Stayed December 2012, traveled with friends
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Helpful?
Thank Thierryonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
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English first
Zurich, Switzerland
Level Contributor
434 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
Reviewed December 31, 2012

Location:
Located high above the beach, a 10 minutes walk to the beach and the shops (be aware that going down to the beach is easy, going back up the hill is more demanding). Nice views of the ocean and the twelve apostles from the apartment.

Pool:
2 pools, one small, the other one large. Both unheated so quite chilly. Only few chairs so when it gets crowded no free chairs are available.

Apartment:
Very nice modern décor, relatively large living area. I think the decoration is really great for a holiday apartment. There are lots of cabinets in the bedrooms. Unfortunately only in one of the 2 bedrooms there is air condition. There is also a large balcony with great views on the ocean.
Unfortunately the washing machine did not work, but staff was very helpful and gave me an alternative - which I really appreciated.

Service:
Friendly staff, but remember this is a self-catering place so do not expect 5-star hotel service. In fact there is only limited service available. However I must say the staff always tried to sort things out and were always very friendly.

Overall a nice alternative to the hotels in Camps Bay – I personally would return, very good value for money!

  • Stayed December 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank TandTSwitzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sasolburg
Level Contributor
120 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed December 17, 2012

Great facilities, excellent location and good service from friendly staff members. Our family thoroughly enjoyed the stay and used The Crystal as a convenient basis to explore Cape Town's atttractions. We'll be back!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centurion
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 11, 2012

While checking in, I asked Samantha (Concierge) if she had any suggestions for alternative entertainment, since a live show that we had really wanted to see during our stay was fully booked. Not only did Samantha immediately offer several possibilities, but to our surprise, she phoned us back a day later informing us that she had sourced a couple of tickets for us. Talk about going the extra mile!

The one bedroom studio was very spacious and luxurious, offering everything that one could ask for. The very limited bouquet of DSTV channels did not match the standard and the units are not walking distance to the beach, but everything is just a short drive away and being elevated on the mountain side, your camera will capture some awesome views, stunning sunsets and happy memories.

Our unit was peaceful, quiet, secure and we slept like kings. We will gladly stay at the Crystal again.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Andre L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCrystalCampsBay, General Manager at The Crystal, responded to this review, March 20, 2013
Dear Andre L

Thank you for your positive review; our staff certainly goes out their way to provide a 5 star service.

Unfortunately we only offer a standard hotel satellite bouquet and provide a variety of sport, leisure and news.

We do provide a complimentary shuttle from The Crystal Apartments to The Bay Hotel subject to availability.

We hope to see you again in the near future.
Kind Regards
Chantel Wessels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
Reviewed December 10, 2012

I stayed at the Crystal for 2 nights. The standard of accommodation was excellent. The facilities that the apartment offers is top notch. The view is great. Staff were friendly and accommodating. Very secure as well. Only had an issue with the towel rail that did not heat up when it was switched on and the bath tub water spout was not in working order. Other than that, excellent stay and will come back again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rash1507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
1 review
Reviewed December 5, 2012

Staying at the Crystal was an experience as splendid as Cape Town itself. The warm and helpful staff, the breathtaking views and privacy makes it a memorable place. We would stay there again and highly recommend it!

Room Tip: We had the room on the ground floor, which had it's own private patio, overlooking the pool area...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Krissy008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ringwood, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2012

We stayed at the Crystal for 4 days on our Honeymoon. We thoroughly enjoyed our stay. The apartments are very high spec and well equipped. The shuttle bus between the Crystal and the Bay hotel (down on the beach) is very useful. We also went to the Bay Hotel's own bar for a few chilled out drinks which is also worth doing. 

We can highly recommend staying.

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Crystal

Property: The Crystal
Address: 35 Medburn Road, Camps Bay 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Free Parking Kitchenette Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 32 Specialty Lodging in Camps Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crystal 4*
Number of rooms: 20
Official Description (provided by the hotel):
Panoramic views of the Atlantic and spectacular sunsets are the order at The Crystal, architecturally stunning apartments in one of the world's premier scenic settings. With easy access in and out of Camps Bay, these luxurious, fully serviced apartments afford a choice of outstanding accommodation from modern studio and two-bedroom apartments through to captivating loft and three bedroom apartments, all well-appointed and designed for the ultimate in comfort and style. Two swimming pools on an expansive terrace provide refreshing dips and sun-soaked relaxation while contemplating the delights of splendid ocean views. ... more   less 
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Also Known As:
The Crystal Camps Bay, Cape Town, South Africa

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