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“Great location - overpriced and not 5 star”

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O on Kloof Boutique Hotel & Spa
Ranked #3 of 6 Hotels in Bantry Bay
Certificate of Excellence
Reviewed April 15, 2014

The property is in a good location, staff are very helpful and the view from the reception level is nice. However the only room with a view is the penthouse and it is in the attic. Our room was downstairs, had a communal balcony and looked onto the house in front. It felt like we were underground. Also the property only has an indoor heated pool which is of little value when you are in a beautiful city with hot weather. Overall we found the website the best part of the property and thought the price of the room was way too high for what you get. Will not return.

  • Stayed: April 2014
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1  Thank Yosi01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OonKloofHotel, Manager at O on Kloof Boutique Hotel & Spa, responded to this reviewResponded April 20, 2014

Dear Yosi01

Thank you for Your feedback and constructive criticism. Only a pity that you neglected to mention that you were offered various options upon making the booking. You declined booking a sea facing room (we have more than one).
Your were then offered a discounted rate for the room booked.
Upon arrival you made it clear that you are unhappy with your choice - you subsequently did receive an upgrade to the forementioned suite - we regret we couldn't upgrade you for the full stay, as these rooms were booked in the interm.

We wish you many happy returns to Cape Town.

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154 - 160 of 354 reviews

Reviewed April 3, 2014

We arrived in brilliant sunshine and were greated with smiles and a glass of bubby by Patricja and Bernadette which was much appreciated.

We were given guidance on sightseeing and where to eat and trips, taxis and restuarants suggested and organised and booked for us.

Each morning, brekfast was served and the eggs were the best we had all holiday! It was lovely that the staff remembered for example our preferences for milks and teas.

The staff in the evening were also friendly and helpful.

Room Tip: we stayed in room 7 which was lovely with a small decked area and sunbeds outside. There was no vie...
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  • Stayed: March 2014, traveled as a couple
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Thank Norfolk27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OonKloofHotel, Guest Relations Manager at O on Kloof Boutique Hotel & Spa, responded to this reviewResponded April 6, 2014

Dear Norfolk27
Thank you for your feedback, much appreciated.
We are happy that we could contribute to your Honeymoon. :)

We look forward to celebrating your anniversary with you!
(as you will no doubt return to your Cape Town Home for this :) )

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Reviewed April 2, 2014

We stayed here to celebrate our golden wedding anniversary and we couldn't have chosen anywhere better. The room was lovely (room 3), the location excellent, the staff just fantastic. Nothing was too much trouble - their advice and suggestions so helpful. We have stayed in Capetown many times and this was just perfect and worth staying here if only for the gourmet breakfasts! Lots of places to eat locally and very close to Camps Bay, Clifton and the Waterfront.
Can recommend the O On Kloof very highly.

Dorothy and Gordon Reeve
Faversham Kent

Room Tip: Did not see the other rooms
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  • Stayed: March 2014, traveled as a couple
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Thank Dorothy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OonKloofHotel, Front Office Manager at O on Kloof Boutique Hotel & Spa, responded to this reviewResponded April 5, 2014

Dear Gordon and Dorothy
Thank you for taking the time to write a review. It was a pleasure hosting you and celebrating this milestone with you. Here's to good health and many future anniversaries. :)
Best Wishes,
O on Kloof Team

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Reviewed March 28, 2014

Have got to say the staff at this hotel are so accommodating. Nothing too much trouble. Great location and facilities good. On the day we departed we had access to changing facilities right up to leaving for the airport at 5.0pm. Would have no hesitation in recommending this hotel for a stay in Cape Town. Many thanks to everyone at O On Kloof for making our visit so pleasurable.

Room Tip: We had one of the rooms adjacent to the swimming pool which was really handy first thing in the morn...
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  • Stayed: March 2014, traveled with friends
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Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OonKloofHotel, Front Office Manager at O on Kloof Boutique Hotel & Spa, responded to this reviewResponded March 31, 2014

Dear Nick and Brenda
Thank you for taking the time to give us feedback, much appreciated.
We are happy that you enjoyed your stay and looking forward to welcoming you to your Cape Town Home again soon. :)

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Reviewed March 23, 2014

We stayed at the O On Kloof for 2 nights at the start of our trip along the Garden Route in early March. The quality, location and ambience of the hotel is absolutley superb but it is the staff that made our stay uber special, particuarly Bernadette and Patrycja who recommended and organised excellent restaurants and provided valuable insights into suggested trips whilst we were in Cape Town. Once experienced, you will not want to stay anywhere else! Spencer & Nicki...

  • Stayed: March 2014, traveled as a couple
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Thank Spencer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OonKloofHotel, Manager at O on Kloof Boutique Hotel & Spa, responded to this reviewResponded March 28, 2014

Hello!! Thank you for your review, much appreciated.
We are Happy to hear that you enjoyed it.

We look forward to accommodating you again in the near future.

Your O on Kloof Family.

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Reviewed March 20, 2014

We spent a few nights in Cape Town at the end of our trip around Namibia & South Africa. Cape Town is a wonderful city, one I'll definitely visit again soon. O on Kloof is a boutique hotel, on Kloof Road (not Street) towards Bantry Bay. It's a short taxi ride to the V&A waterfront, or in the opposite direction to Camps Bay. It has only a few rooms but all beautifully designed. Our room had a great balcony with large hot tub looking out to the sea. The room (no 5) was spacious, comfortable and spotlessly clean, with a fantastic bathroom. Check-in with champagne was a charming welcome. In fact the champagne didn't seem to stop. Breakfast was delicious.
However, above all the staff, particularly Bernadette, were the real difference, with their service towards making this a stay beyond our expectations. They were very helpful with everything from planning our day's road trip to the Cape, to restaurant and taxi bookings. Olaf as well gave great tips on nightlife and restaurants.
Definitely 100% recommended. We hope to return.

  • Stayed: February 2014, traveled as a couple
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Thank Europamonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OonKloofHotel, Manager at O on Kloof Boutique Hotel & Spa, responded to this reviewResponded March 26, 2014

Dear Europamonkey

Thank you for taking the time to write a review.
We are happy you enjoyed your stay with us,
We look forward to welcome you in the future.

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Reviewed March 7, 2014

We had an incredible time at O On Kloof. The hotel itself is exquisite. Gorgeous rooms and incredibly relaxing place (with lovely views).

The staff were phenomenal - particularly Bernadette. Just incredibly friendly and helpful. They suggested lots of places to visit and booked various restaurants for us. I noticed that they seemed to gauge each guest perfectly too (in terms of how chatty/informal etc to be, which I thought was quite unusual).

The breakfasts were also really tasty

All in all, our favourite hotel on the garden route tour. STAY HERE!!!

Room Tip: Try to get one of the suites if possible (1 and 5 are the nicest, as they have the best views). Defi...
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  • Stayed: February 2014, traveled as a couple
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1  Thank akls1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OonKloofHotel, Manager at O on Kloof Boutique Hotel & Spa, responded to this reviewResponded March 26, 2014

Dear anna s

Thank you very much for your feedback.
We are glad you enjoyed your stay.

We look forwar dto welcome you at Your Cape Town Home in the future.

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Additional Information about O on Kloof Boutique Hotel & Spa

Address: 92 Kloof Road, Bantry Bay 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Bantry Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Bantry Bay
#2 Spa Hotel in Bantry Bay
#3 Luxury Hotel in Bantry Bay
Price Range: $185 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — O on Kloof Boutique Hotel & Spa 5*
Number of rooms: 8
Official Description (provided by the hotel):
O on Kloof Boutique Hotel & Spa offers a sophisticated city sanctuary presiding over Cape Town's cosmopolitan Atlantic Seaboard catering for Cape Town's most selective travellers. A luxury hotel with a fusion of contemporary architecture and urban chic, guests find a quiet sanctuary from the hustle and bustle of Cape Town where they can relax in comfort. The hotel's 8 stylish and innovative rooms impress with their attention to detail, blend of robust colours, fine fabrics and slick furniture. The exclusive and cool vibe of this boutique hotel is complemented by easy access to the wonderful beaches and other attractions in and around Cape Town, including Sea Point, Table Mountain and Clifton Beach. ... more   less 
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Also Known As:
Hotel o On Kloof Boutique
O On Kloof Boutique Hotel & Spa Bantry Bay, Cape Town

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