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“OK I guess...”
Review of Cabanas

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Cabanas
Ranked #5 of 6 Hotels in Sun City
Kathmandu
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“OK I guess...”
Reviewed November 10, 2013

The rooms at Cabanas Sun City were ok. The family rooms are a tight squeeze once you have the sleeper couch made up into a bed and there is very little room to move about. It was a bit frustrating having some restaurants closed limiting the selection. The brochure we had also said that visiting the Lost City Hotel was a must - we tried and were told that that is no longer the case unless you are a resident. I suggest the info be updated accordingly. The kids loved their time there - but you pay for pretty much everything, from put-put golf, to valley of the waves.

Room Tip: Just be careful when you ask for a ground floor garden room that you are not put in a corner with tr...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tatenda46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ntebi M, Manager at Cabanas, responded to this review, November 10, 2013
Dear guest


Thank you very much for giving us feedback on your stay. We really appreciate the time you took to give us this feedback that helps us a lot to better our service.

We are sorry that you could not visit the Palace, the rest of the complex is open to all guests. The Valley Of Waves is free to all residents.

We hope that you will visit us nest time you go on holidays.

Kind regards


Ntebi Mathope
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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694 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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  • Danish first
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English first
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 9, 2013

This hotel will give you a resort feel, dont choose base category room. Try to book with garden view.

I stayed at room # 2731, bathroom does not have proper drainage system, everytime I took the water came in the main room & the same problem my other group members also faces who were staying in the same hotel.

Pool is nice, garden is quiet & nice.

Only rooms need some renovation.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NITIN2086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ntebi M, Manager at Cabanas, responded to this review, November 10, 2013
Dear guest


Thank you for the feedback on your recent stay at Cabanas. We value your feedback and your time.

We have noted the comments on the bathroom and will address them all. We are pleased that you found the pool and the gardens to be of good standards.

We hope you will visit us again


KInd regards


Ntebi Mathope
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 29, 2013

Within the first few hours of arriving, I could tell that this hotel would not suffice. Firstly, there was no parking available and I had to park quite a distance away while carrying luggage. The reception area was unnecessarily overcrowded with Waterworld visitors. After a long time trying to check in, and finally getting to the room, it was noticed that the TV was not operating properly, the shower door did not close, and the shower drain was completely blocked. However, a thank you goes out to Maureen who tried to help the situation, which eventually resulted in me having to get another hotel. For the price paid at The Cabanas, it is not worth it, rather spend a little more for the Sun City Hotel.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PrimeSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ntebi M, Manager at Cabanas, responded to this review, October 30, 2013
Dear guest

Thank you very much for the feedback received about our recent stay. It is with regret that we failed to create a Million Thrills during your stay.

We hope that this will not stop you from visiting us again. We will pass the compliments to Maureen for moving you to another hotel in order to experience our Resort different.

Kind regards

Ntebi
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Travelers are raving about these Sun City hotels

Istanbul Province, Turkey
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 16, 2013 via mobile

Sun city is a fun place to be for couple of days. The casino, pool and other stuff will make your day's. Unfortunately, the hotel room was to old and definitely need a renowation. Although the stuff was helpful, we needed to wait to take showers because there were no towels in the room. If you have a few bucks more to spend, I recommend to stay in another hotel at Sun City.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank UgurYal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ntebi M, Manager at Cabanas, responded to this review, October 18, 2013
Dear guest

We would like to thank you for giving us feedback on your stay at our Hotel. We also want to say that we apologise for not creating thrills during your stay. We have addressed the issue with housekeeping.

We apologise for the inconvenience and wish to see you soon

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ladysmith,South Africa
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 13, 2013

The postive about our 3 day stay was the friendly and helpfull porters and security staff.
Our room was a smoking room ,with an old tv and a shower with a slippery floor
The pubs are not properly stocked and the waiters are not doing their jobs
All in all a total rip off

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Faan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ntebi M, Manager at Cabanas, responded to this review, October 14, 2013
Dear guests

Thank you very much for your feedback. We appreciate the time you took to let us know how you experienced our hotel.


We apoplogise that some parts of your holiday were not what you expected. We hope to see you again in order to experience all the activities positively. Sincere apologies.


Kind regards


Ntebi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 9, 2013

Stayed here for 4 nights and it was a total disaster. Firstly the room was not up to scratch as the bathroom door couldn't close properly and air-conditioning didn't work. It also took a full day for someone to repair the leaking fridge. The service however wasn't any better, staff at the breakfast didn't know the difference between 'muesli' and 'music' and the lady at the breakfast clearly tried ripping us off by charging different rates every morning. Reception staff are unfriendly and seems like customer service doesn't mean much around here.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JhbScouser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ntebi M, Manager at Cabanas, responded to this review, October 10, 2013
Dear guest

Thank you very much for bringing your experience to our attention. We would like to apologise for this and assures you that these are not the standards we strive for.

We will address all the issues you mentioned and take staff through training to correct the behaviour.

Once again we apologise for not creating thrills when you stayed with us.

Ntebi Mathope
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 6, 2013

We had the opertunity to stay in the Cabanas for 5 days. We had exellent service, helpfull and friendly staff. The rooms were in immaculate condition. Opening the door you look over the lake and garden. All in all we were happy with out stay.
Jose and Andre Myburgh
Star Riders of South Africa

Room Tip: Choose the room with a garden and lake view.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ntebi M, Manager at Cabanas, responded to this review, October 10, 2013
Dear Mr & Mrs Myburgh

Thank you very much for the good feedback on your biker''s week stay. We are glad that you had a wonderful time with us at Cabanas. These are the standards we strive for at our hotel.

We hope to see you soon.

Ntebi Mathope
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cabanas

Property: Cabanas
Address: R556 | Sun City Resort, Sun City 0316, South Africa
Location: South Africa > North-West Province > Sun City
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 6 Hotels in Sun City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cabanas 3*
Number of rooms: 380
Official Description (provided by the hotel):
The refreshing, laid back ambiance of the Cabanas hotel in South Africa is the immediate impression one receives upon welcome. The most relaxed of all the Sun City hotels, the Cabanas offer informal yet comfortable accommodation close to Johannesburg. All rooms offer modern decor and a retro design. Guests can choose between standard and luxury rooms, all are air-conditioned and equipped with flat screen TVs, tea and coffee making facilities, electronic safes and telephones. ... more   less 
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Also Known As:
Cabanas, Sun City Hotel Sun City
Sun City Cabanas
Cabanas Hotel Sun City

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