A pleasing long weekend getaway just an hour and half out of Johannesburg. We have visited the Palace a few times and what we always seem to encounter that the General Manager is always on leave. Bear in mind that the resort was over occupied for the manger to be on leave leaves a lot to be doubted. The receptionist are welcoming but the planners who do the rooms had our rooms allocated our rooms on 2 different floors one on the 3rd and one on the 7th. Holidaying with kids makes very difficult for convenience. Our rooms were changed to be across each other. The rooms are clean but very out-of-date and the bathrooms need a serious renewal. The rooms are not 5 star category. We got exceptional service form the Tusk bar namely Esther. The breakfast is vast and very well prepared. Valdi runs the restaurant very well. The pool area is fantastic and so is the service. Alfred was very caring to the kids. All in all the hotel has good service but the rooms need refurbishment urgently to stay five star.
- Official Description (provided by the hotel):
- The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more less
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- Also Known As:
- The Palace Of The Lost City Hotel Sun City
- The Palace Of Lost City