We stayed for one night at this hotel. After agreeing to pay the exorbitant nightly rate, I was expecting much more. The lobby is huge and impressive, the check in fast and efficient (somewhat like being on a factory line) and the explanations of the facilities and activities good. The service is very good. Wine and fruit were brought to our room by an attendant, asking us what we'd prefer. If you want to visit the gym,spa, casino or any other part of the complex private shuttle drivers in luxury vehicles whisk you over. Another example of great service.
The rooms are tired! The furniture is chopped, the towels are worn and paint is peeling off the walls. And all this for $600 a night???? The balconies can't be used as there is no furniture on the balcony and guests are asked to keep the doors locked for fear the monkeys will come in. Bird dropping and dust is on the floor of the balcony.
I can see why there's an attraction to take kids to this complex; good pool, wave pool, zip-lining, movies and safari.
The facilities at the Palace of the Lost city are good (great pool) but once you step out of the hotel area the crowds of people (day trippers and guests of the other hotels in the complex) are annoying and loud. This area is the epitome of the African version of Vegas.
I think this hotel is over priced and in need of an overall - especially if they want to continue charging the very high rates! Until then, I wouldn't go.
- Official Description (provided by the hotel):
- The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more less
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- Also Known As:
- The Palace Of The Lost City Hotel Sun City
- The Palace Of Lost City