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“Absolutely great!”

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Black Rhino Game Lodge
Certificate of Excellence
Reviewed September 12, 2011

The Black Rhino Game Lodge is a great treat - it is suitable for families, friends as well as for a romantic weekend away. The live in staff and game ranger just adds to teh feeling of being in another world. The animal viewings are great!

  • Stayed: June 2011, traveled with friends
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1  Thank AnndeeCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 2, 2011

Not sure where the other reviewers stayed; the Black Rhino Lodge was so fantastic that we changed our honeymoon plans to stay an extra two days.

The rooms were incredible, with a TV we never used; and why would you? Twin marvelous showers and an outside shower that was even better. The bath was huge and amazing. Admittedly no fire in the room, but the massive bonfire at the lodge was far better than any room fireplace could be.

The service was attentive and behind the scenes. The food was exceptional, and we would return just for the puddings!

The rangers were passionate, professional, and knowledgable and we couldn't have asked for better sightings.

All in all, our honeymoon was better than we dreamed utter could be thanks to Craig and his team.

We will definitely be back!

  • Stayed: September 2011
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Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2011

We were looking foward to this weekend and stay at the Black Rhino Lodge with some business friends. The accommodation was very disappointing and nothing like the web site describes. There are no fire places in the rooms, no TV's, no carpets on the floors, no mirrors in the room (only the bathroom) and, in our case, we didn't even have a bath mat for the bathroom. The bath and basin leaked and there was a disturbing feeling that maintenance is not kept up.

Having said that our game ranger, Andre, was superb and Craig did everything in his power to attend to the minor issues. The food is ok but we did expect better quality not so much with the food itself but the way it is set out. The puddings could also do with a choice rather than just presenting one item. Breakfats could also be improved with fresh fruit cut up.

Overall the experience wasn't bad - just ok and no wow factor. I wouldn't recommend anyone to the lodge as I believe there is better value elsewhere. I do think that in time Craig and his team will get things right so wait a year before booking.

  • Stayed: July 2011, traveled on business
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3  Thank PhilHemus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2011

We recently spent 3 nights at Black Rhino Game Lodge.
The rooms were stunning-clean and comfortable with exactly the African feel that you want from a game lodge! The bathroom was nice and the bath was the best part of the room.
Staff were friendly and extremely helpful and went out of their way to make us feel comfortable and accommodate our needs.
The food was average. Some meals were however very good but we do feel that the food can be improved, especially the lunches. Dinners were on the whole good and the chef was very accommodating towards our dietary needs and requests.
The game drives were great even though there wasn’t much game viewing in the Black Rhino Reserve. It is a good idea to do a self drive in the Pilansberg main park if you are heading to Black Rhino as we saw lots of game there.
The fire at night was also a highlight and hearing the lions roaring close by made us feel very much a part of the bush!
All in all a relaxing and amazing 4 star bush experience.

Room Tip: The rooms around the pool are less private
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Stayed: April 2011, traveled as a couple
3  Thank linkyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2011

The staff are clearly very well trained in hospitality and customer-responsiveness and they went all-out to make our stay as pleasant as possible. The rooms are luxurious and the double basins and showers are a great bonus. The food was alright but not fantastic, and the lunch particularly strange: tons of protein and not a vegetable, fruit or lettuce leaf in sight.
We only stayed for one night so it was alright in terms of things to do between game drives as we arrived shortly before lunch and left the next morning before the game drive, but I do have to wonder if things won't get a bit boring between the morning game drive and afternoon one if you're not allowed to take your own car on a drive in between.
It is a lovely place to relax though so maybe the pool, communal area and private patio area at the room would provide enough to do during the course of the day. If you go, try to book room 10. It's secluded and far away from the communal areas and pool.

  • Stayed: April 2011, traveled as a couple
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2  Thank HarveyCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2011

We were told that on arrival we would have lunch.
Lunch was at 14:00 and we were told that we could have a sandwich or salad. I had a bacon and cheese sandwich and my wife had the salad. It was as described. Just a basic two pieces of bread sandwich, no side salad or any other embellishments.
We checked into our accommodation which was large spacious and quite well finished. There was a separate veranda at the rear that overlooked an area of the park and a man made waterhole/dam. The setting was pleasant but I got the feeling that the waterhole was used very infrequently by the animals in the area.
We waited around until 16:00 when we went down for one of the two game drives that were included in the 2,920 Rand that we had paid for the room. I had visited Pilanesberg twice before and had good game viewing both times in private vehicles with me driving. I expected that a Game drive in a good 4 wheel drive, with an experienced ranger would be something special.
We were told that the vehicle would be late as it was in the Pilansberg park (we found out later that due to rain the morning drive had gone out late and went to the main Pilansberg park). The vehicles returned at 16:45. Then we had to wait for half an hour for some of the people who were on the earlier drive to get ready for the next drive.
So at 17:15 we start heading out of the gate. ( you should be aware that the light starts fading at 18:30 so any camera shots after this time are unlikely). At the gate we stopped and had a five minute talk and his brand of jokes from our Ranger Arthur.
We then drove down the road and saw some Kudu, little did we realise that this was probably the best sighting of the night. We continued driving only sighting a few birds. Then after 20 minutes we stopped, got out of the vehicle and were served drinks. We were asked earlier what we wanted to drink and both said water. So we thought we would get a bottle of water for the drive. No this was a sun-downer break where a table was set up and the drinks lined up. 3 couples in the vehicle had all asked for water, but two women who Arthur the Ranger seemed to want to impress, had gin and tonics. This standing around event lasted for half an hour (of daylight).
We then got under way and saw another bird and Arthur stopped the vehicle and gave us a talk on a flower. By this time the light had gone and we drove along with Arthur waving a spotlight around. We eventually saw an elephant (or at least its head) in the bushes and stopped for 5 minutes while Arthur described what the Elephant was doing (which we could just about see) and about the muscles in the Elephants trunk etc. Some of this would normally have been quite interesting, but not a this stage of such a disastrous game drive. Arthur warned everyone about using a flash on the cameras as this could upset the Elephant, but continued to shine a spotlight directly in the Elephant’s eyes. (I don’t think it would have even seen the flashes)
Arthur had originally said that because we were late leaving, we would not return until 19:30. But he spotted some lightning in the distance and this was a good excuse, along with a couple of tales of woe to enable him to decide that he would return us to the lodge. We thensaw two Owls and a Kudu. We arrived back at 19:05. I was not that bothered by this time as I had enough of Arthur waving his torch around and even if we had found something to look, at I would rather he did not blind any further creatures.
We were told that Dinner was at 19:30. So we went down and at 20:05 Dinner was ready. This was good quality and not a bad selection. When we had finished we were told that desert would be out soon. After 20 minutes it had not arrived. Most of the guests in the Dining room were leaving and we decided to follow suit. Not sure why deserts which could have been prepared earlier, took so long to come out.
Just before Dinner, one of the Rangers had mad the mistake of asking my wife if everything was alright. As we were both still furious about the game drive and the whole day that we had wasted waiting for it, she expressed her feelings. He apologised and proceeded to give us a bottle of wine, which neither of us wanted and my wife drank a glass from. I asked the Ranger if he would make sure that we were not with Arthur on the Morning Game drive. He said that we would be with him.
As we were leaving we were stopped outside by Arthur, who offered every excuse under the sun why things had gone the way they did. To us it was obvious, Arthur had been out on a game drive for most of the day, had been up since early and did not want to do the evening game drive. To some extent I can’t blame him. From a waste of 2,920 Rand and a day of my life, I can.
The next morning we were woke at 05:30 and were told to be at the reception for 06:00. We left for the drive at just after 06:00 and drove down the road and it started to rain heavily, so we turned back to the Lodge and were told that they would see how the weather was in an hour.
We decided that we would go to Pilansberg in our two wheeled small hire car. At least we stood a chance of seeing some animals. We left before any breakfast was served, so could not comment on that.
We got into Pilansberg and even in the rain that continued until about 13:00, we saw many animals including 5 Rhino, numerous elephant, 5 Hippo and numerous amounts of other animals and I am sure that we would have seen more, if the weather had been as good as the day before. Despite a wasted day on the Saturday we had managed to do our own thing on the Sunday in a two wheel drive Nissan Tilda, with results that we were very happy with.
Would we ever go back to Black Rhino? No. A shame as the accommodation and setting were quite good.
I sent a copy of the above to Black Rhino Game Lodge to see if I would get an apology, but did not get a reply.

  • Stayed: March 2011, traveled as a couple
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8  Thank JohnS_Swindon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago
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Room Tip: prenez s'il vous plait un appareil photos digne de ce nom ,et pas un portable pour...
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  • Stayed: November 2017, traveled as a couple
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Thank Bruno P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inkbos737, Public Relations Manager at Black Rhino Game Lodge, responded to this reviewResponded 2 days ago

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Additional Information about Black Rhino Game Lodge

Address: Road R565, Pilanesberg National Park, South Africa
Location: South Africa > North-West Province > Pilanesberg National Park
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 14 Specialty Lodging in Pilanesberg National Park
Price Range: $330 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Black Rhino Game Lodge 4*
Number of rooms: 18
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Also Known As:
Black Rhino Game Hotel Pilanesberg National Park

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