We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service for a 4-star hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Peermont Walmont at Mmabatho Palms
Ranked #2 of 3 Hotels in Mafikeng
johannesburg
Level 6 Contributor
113 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Poor service for a 4-star hotel”
Reviewed May 31, 2012

It tooks me a few calls to eventually make my booking (between the hotel and the head office). When I arrived the check-in was quick but then I got to my room and there was no chair for the dressing table, no bottled water, no biscuits and no services brochure (in-room menu).
I stayed for three nights and each day there was something missing - like the bottled water or a teaspoon for coffee. There is no power point near the dressing table, unless you pull the table away from the wall, get on your hands and knees and replace the heater/aircon plug with your laptop plug. I phoned housekeeping and asked for an extension cord and was told they had none as they were all being used in the conference rooms.
There is a new chef but the food quality has gone down - I stayed at the hotel in 2010 and 2011 and the food was very good - it is now average. They cannot even get a hamburger right! The breakfast was good but there were no serviettes on half the tables. Next time I will be staying elsewhere.

Room Tip: If you want an internet signal for your 3G then stay away from the ground floor rooms as there is no...
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KrugerToKalahari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

89 reviews from our community

Traveler rating
    19
    17
    24
    12
    17
See reviews for
15
17
3
48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Johannesburg
Level 5 Contributor
50 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 23, 2012

The hotel has had a revamp recently and they have certainly tried to get it up market. Bathrooms old, but clean.
Staff overall, don't really care or give a damn about you as the guest.
Ordered room service, after an hour i called to find out where it was and was told they don't have my order.
Parking for hotel & day guests is not separated, go out at night and you have to park at end of lot.
The air-cons are old and sound like they are powered by jet engines.

Room Tip: Probably if you can afford it, get a suite.
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoffrey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randburg, South Africa
Level 6 Contributor
134 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 23, 2012

We went to run in Mafikeng. As the race started at the hotel we decided to book there. They had an online special which included dinner and breakfast. Hotel was great. Pool area was lovely. Dinner and service was excellent. I did not have breakfast, but my partner did and she was quite happy with the breakfast.
As per the previous review there is little to no cellphone coverage if you are an MTN subscriber.

Room Tip: Rooms that open onto the pool area have doors leading straight to the pool.
See more room tips
  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank doppierunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 6 Contributor
127 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed November 27, 2010

An old style casino resort hotel that has been well refurbished. Unfortunately the plumbing was not upgraded so taps fall of fin your hand, not enough water pressur ein the mornign while everyone els eis showering - no business work area - no seta ta the table, no 2-pin electric sockets and worst of all, no MTN service at all.

Otherwise, really friendly staff, greta service, amazing breakfast and generally not the usual overpriced food and drinks one associates with this type of casino

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Richardbent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mafikeng hotels
2.5 mi away
Protea Hotel by Marriott Mahikeng
3.6 mi away
Boga Legaba Guest House & Conference Centre
0.0 mi away
Luvudi Guest Lodge
Luvudi Guest Lodge
#2 of 6 in Mafikeng
3 reviews
Show Prices
Show Prices
Show Prices
3.4 mi away
Ferns Country House
Ferns Country House
#6 of 22 in Mafikeng
7 reviews
3.5 mi away
Buffalo Park Lodge
Buffalo Park Lodge
#1 of 6 in Mafikeng
10 reviews
3.7 mi away
Fanna Inn
Fanna Inn
#4 of 22 in Mafikeng
1 reviews
Show Prices
Show Prices
Show Prices

Been to Peermont Walmont at Mmabatho Palms? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Peermont Walmont at Mmabatho Palms

Property: Peermont Walmont at Mmabatho Palms
Address: r503 | Nelson Mandela Drive, Mafikeng 2735, South Africa (Formerly Tusk Mmabatho Casino Resort)
Location: South Africa > North-West Province > Mafikeng
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Mafikeng
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peermont Walmont at Mmabatho Palms 4*
Number of rooms: 150
Official Description (provided by the hotel):
Mmabatho Palms Hotel Casino Convention Resort is situated in the historic town of Mahikeng, capital of the North West Province. This oasis of entertainment is surrounded with nearby cultural and historical places of interest, just three hours drive from Johannesburg. The four-star Peermont Walmont hotel is nestled in a forest of Mokolwane palm trees and landscaped gardens. Guests can relax at the feature swimming pool, enjoy casino action or take in a local tour - all while the children are entertained at the exclusive childcare facilities. Mmabatho Palms offers a variety of entertainment and relaxation facilities under one roof with the added benefit of having a world-class convention centre and is near to one of South Africa's top golf courses. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Priceline, Agoda, Booking.com, TripOnline SA, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Peermont Walmont at Mmabatho Palms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Peermont Walmont At Mmabatho Palms Hotel Mafikeng

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing