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“Handy stopover on the way” 3 of 5 stars
Review of Garden Court Kimberley

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Garden Court Kimberley
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Ranked #1 of 11 Hotels in Kimberley
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Handy stopover on the way”
3 of 5 stars Reviewed August 13, 2013

I have stayed at this hotel quite a few times whilst driving from Cape Town to the Kruger Park and back and is convenient because it is approximately halfway between the two.

Obviously, Kimberley benefits from having the added attraction of having the 'Big Hole', which is well worth a visit since it has been upgraded / modernised.

The hotel itself is rather non descript, the rooms are OK, but require maintenance.

Even though we chose a smoking room, we were surprised at the amount of level of stale smoke in the room (far more than any other smoking room we have ever used).

Opening the curtains to look for the view we found a window cracked.

As we were only stopping overnight after a long drive, there was no point in trying to seek an alternative room.

The location of a Spur restaurant within the hotel building is convenient and as you would expect competively priced.

Breakfast at the Hotel is simply bad, no other word to describe it.

Check out is a disaster we phoned for a bell boy to help with our luggage which never arrived. I eventually went to the reception area and grabbed a trolley myself and we simply took all of our bags and loaded the car without one offer of help or assistance from the staff.

The only person who even noticed us, the doorman simply smiled and advised us there was no bell boy in the hotel. Strange then the when we phoned recepttion the bell boy "was on his way". Perhaps from another hotel?

In summary, this facility is usefu simply for somewhere to sleep and get a bite to eat in the evening and to sleep before moving on in the morning, nothing else.

Room Tip: Do not ask for a smoking room and I would suggest do not bother with the getting a rate where breakf...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank andrew p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, November 5, 2013
Thank you very much for the review and the valuable observations during your stay.
We're currenlty upgrading our bedrooms to a more modern look and feel and try
and make it as family friendly as possible. I do apologise for the misunderstanding regarding
bell boys as we do not have one, but ask our male staff from other departments to assist when
one of our guests require help with their luggage. I will certainly look into the slow check out and
endeavor to inprove this critical area of interaction.
Once again thank you for this valuable feedback.

Warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

173 reviews from our community

Traveler rating
    68
    65
    32
    4
    4
See reviews for
39
13
7
101
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rome
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 10, 2013

We spent two nights at the hotel; it is very central to most attractions and it is value for money for a family of four. It is not luxurious but it is functional, clean with a decent breakfast. The rooms were clean there was a kettle and tea an

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, November 5, 2013
Thank you so much for the great review and would aslo like to inform you that
we're currently in the process of upgrading our bedrooms to a more modern look.

Warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 8, 2013

What you would expect from a Garden Court Hotel, clean room and bathroom, Room big enough to not feel cramped. Breakfast was good with a large variety and the Spur adjacent to the Hotel means no traveling for dinner. The boardroom was well equipped and easy accessible.
Only negative for me, the parking is not under cover or shaded, and although it is fenced off, you do worry about your car's safety.

Would I stay here again, ofcourse!

Room Tip: the 3 times I stayed there all the rooms was the same
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Rocco v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, November 5, 2013
Thank you ver much for the great review.
We're constantly working on improving the layout and offerings in our bedrooms and breakfast.
When you visit us next, these changes will be evident.

warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 22, 2013

We had spent a weekend away at Kimberley. We stayed the Garden Court it was very nice and the buffet breakfast was lovely. Staff was friendly and helpful. Kimberley is a beautiful city and we had such a relaxing time. If you looking for something just to get away from the city this place is perfect.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Darren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, July 30, 2013
Thank you very much for the great review and hope to host you again soon in Kimberley.
We'll be going through some upgrades in our rooms and would like to show it off.

Warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town, Western Cape, South Africa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 2, 2013

The Garden Court Kimberley was the perfect place to stay as a large group visiting the town for a National competition. Rooms were clean & pleasant with practical amenities like hairdryers, valuables safe, teas, coffees, ice buckets, comfy beds. We started our days with a hearty breakfast at the hotel & returned in the evening to clean rooms. There is a Spur in the hotel who went out of their way to accommodate guests, and a lovely Italian Restaurant diagonally opposite who served good food and were equally hospitable. Our overall experience was great !

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Gina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, July 30, 2013
Dear Gina K,
Thank you very much for the wonderfull review of your stay with us.
I hope this event will come to Kimberley again so that we can host
you in our hotel and show off some of the wonderfull changes we are
implementing to our bedrooms.

Warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
144 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed May 13, 2013

I have stayed at this establishment on numerous occasions and have stayed here again in May 2013. This hotel has always been great and for that reason I have been returning to this place whenever there is a requirement for accommodation in Kimberley.

The rooms are large and neat, but décor slightly outdated. We always have a pleasant experience at this establishment. The breakfast is great and having a good steakhouse attached to the hotel is very welcoming.

The staff are very friendly and helpful.

I will return to this hotel the next time I am in Kimberley.

Room Tip: Rooms on all floors appear to be great
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Dezign99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, May 31, 2013
Thank you very much for your review and will pass your comments on to our team.
We endeavour to create great experiences and look forward to your next visit.

warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
3 reviews
5 of 5 stars Reviewed April 14, 2013

Must say we were pleasantly surprised by this hotel. The staff were very friendly, the hotel beautiful, the rooms comfortable and the breakfasts delicious. The staff went the extra mile. Will make a point of staying there when visiting Kimberley.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Elize H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevorphilander, General Manager at Garden Court Kimberley, responded to this review, May 31, 2013
Thank you very much for your great review and will pass your comments on to our team and we most definitely look forward to your next visit to Kimberley.

Warm regards
Trevor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Garden Court Kimberley

Property: Garden Court Kimberley
Address: 120 Du Toitspan Way, Kimberley 8301, South Africa
Location: South Africa > Northern Cape > Kimberley
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Kimberley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Court Kimberley 3*
Number of rooms: 135
Official Description (provided by the hotel):
Surrounded by history, the Garden Court Kimberley is located in the heart of South Africa’s diamond capital, and within minutes from the largest man-made excavation in the world, the Big Hole. A short drive from the airport, guests have easy access to the town’s bustling commercial sector, malls, restaurants and numerous historical landmarks and attractions. Rooms are quaint and cosy, thoughtfully furnished to ensure a comfortable stay. Hotel residents receive 350 MB of complimentary WiFi per day . For business travellers, 3 conference venues are available to cater for meetings and gatherings of varying sizes. ... more   less 

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