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“Room”

StayEasy Emalahleni
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StayEasy Emalahleni
Ranked #1 of 3 Hotels in eMalahleni
Certificate of Excellence
Middelburg, South Africa
1 review
“Room”
Reviewed January 6, 2014

The check in was simple and fast i liked it. the carpet in the room was dirty not well cleaned. The garden was clean we enjoyed sitting outside, the was no noise. can you please supply halaal breakfast.

  • Stayed January 2014, traveled as a couple
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    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Mpho L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, General Manager at StayEasy Emalahleni, responded to this review, April 10, 2014
Dear Jaco

Thank you for participating on our guests survey. We note your comments with regards to our breakfast closing times. We do close at 10.30 over weekends. We apologize that it was not the case during your visit. Your feedback is important to us.

Warm regards

Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • French first
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English first
Klerksdorp
Level 5 Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 4, 2013

Good hotel to stay at if you are on the road and need to stay a night or maybe visit the area for a weekend.
Enough restaurants around with the casino to entertain you.
Clean and modern.
Very quick to book in at reception.
Breakfast time could be extended as it stops at 0930am, would be good if they can serve longer for another hour especially on weekends.

  • Stayed November 2013, traveled on business
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Helpful?
Thank Jaco F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, General Manager at StayEasy Emalahleni, responded to this review, April 19, 2014
Dear Jaco

We note your comments with regards to our hotel being the perfect place to sleep. We are sure that we will maintain the standards if we can attract more guests like your self that keep on giving us feedback. Thank you so much for your support and feedback.

Warm regards

Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 4 Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 26, 2013

I stayed over when perhaps the hotel was a little newer and service was good. Reading other reviews it seems that the quality of the breakfast and cleanliness may have decreased since, but I will definitely stay at the hotel again. I felt the staff were very accomodating and the breakfast was a decent spread. Will definitely try them again in the future, as there are many B 'n B's in Witbank to choose from, but breakfast would be worse at those.

  • Stayed September 2012, traveled as a couple
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Helpful?
Thank ABoodoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, General Manager at StayEasy Emalahleni, responded to this review, April 19, 2014
Dear Aboodoo

Please accept our apologies for responding to your comments so late. We have been experiencing some technical errors which have now been resolved. We note your comments regarding breakfast. We would like to assure you that we are still keeping the same promise and delivery on ensuring that we serve fresh , simple and light everyday breakfast.

Please do not hesitate to speak to one of our Duty Managers when around our hotel again.

Best regards

Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 19, 2013

I've stayed there several times for work. It's convenient for proximity to shops and it is clean, but the rooms are small. Only one elevator, but there is only a few floors so it's not too much of a hassle. The pool is very clean. I found breakfast to be fine. It is what it is.....

Room Tip: Only one levator, so try for a room on the lower floors.
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  • Stayed August 2012, traveled on business
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Helpful?
2 Thank Shaun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, General Manager at StayEasy Emalahleni, responded to this review, April 19, 2014
Dear Shaun

Please accept our apologies for responding so late to your comments. We have been experiencing some technical challenges. We note your comments with regards to having one lift. It was a structural overlook and we apologise for any inconvenience caused during your stay.

We appreciate your feedback and hope to see you back some time going into the future.

Regards

Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 28, 2013

I've stayed at this Stay Easy a number of times for work. The staff are routinely rude, if not dismissive, the breakfast was extremely limited and soggy, the air conditioning in the room was ineffective in an unforgiving Mpumalanga summer, the pillows smelled as if they had not been laundered, bathroom fittings were falling apart, the soap dispenser was filthy, there were no towels in the room when I arrived and as I picked up the phone to alert House Keeping, there was no dial tone... The list goes on. The only thing this hotel has going for it is its location; directly off the N4 and located in the Ridge Complex within walking distance of the impressive Highveld Mall. All the same, if you're going to be in Witbank for an extended stay, I recommend you consider one of the alternatives nearby.

  • Stayed February 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank AuntieMo787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph M, General Manager at StayEasy Emalahleni, responded to this review, April 19, 2014
Dear Auntie Mo

It is with great regret to learn about your bad experience during your visit at our hotel. We are sorry to only respond to you after two years of sending us your feedback. There has been technical glitches that have only been resolved recently. We hope you will notice the improvement on most of the service delivery areas mentioned in your report.

We endeavor by care and deligence to render the best service we can from all our guests encounters. Please do not hesitate to contact me personally should there be anything you wish to bring to my attention.

Best regards

Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
Reviewed May 26, 2012

My previoius stays at Stay Easy eMalahleni were very pleasant - overall excellence. These were, however, last year. This is my second week here, on business, and, although service is OK .. the breakfast is shocking! Where one was once met with variety, Stay Easy only offers 2 breakfasts - Soggy scrambled eggs with Bacon, or Soggy scrambled eggs with choped up pork sausage. Yes, there are cereals, and slightly fresh fruit, but the muffins are a day old(one has to wait for the refill to get fresh ones, the first serving is rock hard), most mornings only 1 choice of fruit juice, the ham\beef slices are dry(day old?), stale cheese(discolored) ... Very Disappointed.

  • Stayed May 2012, traveled on business
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Helpful?
Thank Jonesy766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Africa
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 9, 2012

We stayed for one night. For the price, I was pleasantly surprised. The room was clean, and the bedroom and bathroom were both good enough sizes. There was a very small coffee-making area that is sufficient for a short stay.

The hotel is less than a minute's walk from the Casino and shopping mall which has a number of restaurants, shops, and a movie house.

The only negative experience relates to the manager's attitude. I assume it was a manager - he was dressed differently from other staff and came to our table at breakfast to ask if we were finished with the plate next to us and if he could clear it. As it happens, my husband and I had sat at a table that had another table pushed against it with another 2 chairs, and another couple had sat there after we had sat down. We had said, 'hi', to one another and continued our meals. The other couple had each left the table one at a time...it wasn't clear whether they were coming back, but the man had left food on his plate and his cutlery apart, so it looked like he was coming back.
When I said to the manager that the plate wasn't ours but that the couple might not yet be finished, he said, "Ah, well, you never know with THEM, do you?" I was so surprised at his blatant rascism that I couldn't reply before he had left. By now you've picked up that the couple next to us was an African couple. It was disappointing to see that attitude alive and in action.

Room Tip: We asked for a high level room to avoid noise. We were on level 4, I think, and our room faced away...
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  • Stayed December 2011, traveled on business
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Helpful?
1 Thank UltraMel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about StayEasy Emalahleni

Property: StayEasy Emalahleni
Address: Cnr Mandela Drive and N4 Freeway | Emalahleni, eMalahleni 1038, South Africa
Location: South Africa > Mpumalanga > eMalahleni
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in eMalahleni
Number of rooms: 135
Official Description (provided by the hotel):
Conveniently located off the N4 highway between Mpumalanga and Gauteng, StayEasy Emalahleni offers affordable, comfortable accommodation in the town of Emalahleni (previously Witbank). Located on the premises of the Ridge Casino and Entertainment Centre adjacent to the Highveld Mall, guests can enjoy the many restaurants or entertainment activities on offer. ... more   less 

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