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Peermont Walmont at Graceland
Ranked #1 of 3 Hotels in Secunda
Reviewed February 10, 2011

The hotel is at best OK. I stay here a lot and have done so for the last 2 years, sometimes staying for 3 weeks at a time. I find the staff friendly and generally the rooms clean and looked after, although often in need of basic repairs (leaking taps etc). Unfortunately the same cant be said about the rest of the hotel. The lifts are often out-of-use and the gym is seriously under maintained with much of the cardio equipment in need of a service. As for food, the Blue Bayou is over priced and not very good and the American Cafe in the Casino should be avoided at all costs - its absolutely rubbish!! The best food to be had is on Weds/Thurs evenings in the lounge bar and is its stir fry - its great!

  • Stayed: February 2011, traveled on business
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2  Thank Thebusinesstravelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des-Ni, Manager at Peermont Walmont at Graceland, responded to this reviewResponded March 7, 2011

Dear Guest,

Further to your stay with us here at Graceland Hotel Casino and Country Club, I would like to take this opportunity to thank you for taking the time to post your review on Trip Advisor.
We consider all comments received to be an invaluable source of information on guest satisfaction. I assure you that all comments play an immeasurable part in our goal to achieve only the highest level of service.

I would like to apologize for any inconvenience or annoyance caused as a result of our shortcomings. Please be so kind to contact me directly at 017 620 1196 in order for me to give you feedback on your comments.

I very much hope that we may have the opportunity to welcome you back to Graceland Hotel Casino and Country Club in the not too distant future.


Yours sincerely,

Des-Ni de Villiers
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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102 - 108 of 118 reviews

Reviewed August 9, 2010

This resort used to be fantastic, the hotel, casino and all facilities were managed by the most incredible GM I have come across in all my travels.

He was so good and the resort well liked that the onlyproblem was you could never get a room at the hotel, Eventually weekened after weekend of trying I gave up looking for a room.

3yrs on and I decided to try my luck, and managed to secure two rooms and was very glad. However I should have known something was up when I got two rooms last minute. The hotel going from one of the better properties in SA is now without question the worst I have stayed in.

From broken carpets, elevators that were terrible, (in fact one of the two was down for half my stay) to food thats is no longer acceptable, and a casino that simply doesnt value its players.

Its very sad, a place so well run, could crash to such low levels in such a short space of time. All the managers who are in fact 'idiots with titles' walk around with their expert management guides trying to learn new skills, problem is head office has forgotten that great managers are not bought or taught, they are developed over many years. The service or lack thereof from 'Blessed' was far from his namesake, and the new GM didnt even make an appearance during a busy long weekend.

The biggest problem is that there is no management, and the staff are lost.

A gem no longer. Great pity.

  • Stayed: August 2010, traveled with family
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5  Thank jhbboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2010

The Graceland tries to replicate a Las Vegas experience in Secunda with limited success. While the Hotel itself is ok, the casino and restaurants are nothing to get excited about. The extra charge for broadband is surprising, especially with the room prices they are charging. Way too much for Secunda but that is probably due to the limited competition.

  • Stayed: January 2010, traveled on business
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2  Thank boeseknecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2010

no place to find food after 2 in the morning at hotel,,did not see any winners in the casino!!signs to lead hotel guests to check in reception very poor.staff noisy in corridors of hotel all night/day-this is very unprofessional.renovators working on site in casino area spraying who knows what--could not stop coughing(who pursue renovations on weekend when casino is busy?)

  • Stayed: May 2010, traveled as a couple
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1  Thank mrs_naidoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2010

Just spent easter weekend at Graceland. What should have been a relaxing time turned out to be the most irritating break-away experienced in a long time.
The hotel has two lifts, one out of order for whole weekend, resulting in long waits for the lift. Getting back to your room took ages.
The casino is dirty, old machines (can you believe they still use coins!) and apart from the dirty hands, invetibly when cashing up the hopper runs empty or the machine doesn't pay out all your money. Trying to get an attendant to assit was a nightmare. The staff walked around with sullen faces, most unfriendly.
Never Again!

  • Stayed: March 2010, traveled as a couple
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2  Thank MarieAnnette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2010

Graceland Casino Resort in Secunda is just NOT the place to be. Apart from the very poor quality in service the casino has a very bad history with robbers. The March 2010 robbery was one of 4 in just a short time. And it’s not only the four that took place in the history of the casino. It is really unfortunate that a patron was shot dead at the March 2010 robbery. Just shows you how poorly the security of the resort is. Apart from the robberies, the casino has a very bad payout ratio. I’ve gambled at many casinos around the country and internationally, big and even smaller than Graceland. Never have I encountered a bad payout ratio than Graceland. The hotel service is what you can expect from a hotel associated with a casino with such a bad security record…guess their not so Graceful after all. Elvis will turn in his coffin if he knew the casino was named after his home!!!! I advise visitors not to visit Graceland without a body guard or 2. Even that might not help.

Do not go to Graceland until they can prove to go through a year without a robbery!!!!
That will be a first ever for them!!!!

  • Stayed: March 2010, traveled as a couple
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29  Thank FACEBOOKTRAVELER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2009

Hi guys, we have just spent 3 days with the Horse racing group at you hotel. Apart from the pro shops staff everything else was great.The 2 youngsters in the pro shop need to be sent on some type of course on friendliness as well as how to work with clients.The youngster with the glasses especially has absolutely no idea and enjoys serving customers while talking to friends on his sel phone or browsing the net /emails.On Sunday we booked a cart and could only played 9 holes as their was a 5 ball of slow players in front of us.The response from the pro shop was that you dont have marshals on the course and that they cannot give refunds if we are only playing 9 holes.This would never have been the case if the course was marshaled correctly and the 5 ball ahead of us was not allowed to play.

We had a similar experience in April with the same staff member regarding a prize which was issued for nearest the pin for two on the ninth.The prize was a R20 voucher at the local pitza shop which I thought was quite laughable since it cost you R20 to enter the competition. When questioning the value of the prize handed out the response was again one that you would not expect to receive from a hotel staff member.

My trips to Graceland have always been good and the friendliness from hotel staff as well as casino staff has been great, when you pay good money to play golf and the experience is not great as you are used to receiving it spoils the hard work everyone else is putting in to make in a unforgetable experience.

Come on guys get your act together!!

  • Stayed: May 2009, traveled with friends
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2  Thank cappyBoksburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont Walmont at Graceland

Address: Walter Sisulu Street, Secunda 2302, South Africa (Formerly Graceland Hotel Casino and Country Club)
Location: South Africa > Mpumalanga > Secunda
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Secunda
Price Range: $89 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Walmont at Graceland 4*
Number of rooms: 98
Official Description (provided by the hotel):
Enjoy elegance, style and grace...the 4-star Walmont hotel at Graceland offers 98 rooms and suites, all featuring panoramic views over the golf course or pool terrace. Décor and furnishings offer traditional elegance and allows the stylish Victorian-American theme to continue from the grand foyer right into your room. The rooms incorporate all the facilities demanded by today's discerning traveller, including air-conditioning, satellite TV, wireless internet access (Wi-Fi) and the luxury of 24-hour room service. The Graceland Country Club facilities include a Gary Player designed, 18-hole championship inland links-style golf course. Guests also have access to the casino, dining, convention and variety of recreational facilities.The hotel features (98 rooms) with 62 Classic rooms, 31 Deluxe rooms, 3 Junior suites, 1 Presidential suite and 1 Special assistance room. Smoking and non-smoking rooms available. Check-in after 14h00 / Check-out before 11h00. ... more   less 
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Also Known As:
Peermont Walmont At Graceland Hotel Secunda
Graceland Casino

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