We stayed at Umlilo Lodge over Christmas 2012. Whilst it was fine, I don’t think it was anything too special and am surprised by the reviews it has. On the positive, the rooms were comfy and breakfast nice, it is also set in pleasant gardens with a good pool. On the downside I would say that the rooms could do with refurbishment, the shower wasn’t great (probably because there were quite a few guests) and the toilet didn’t seem to work very well. Probably the most disappointing was that we didn’t really feel that much effort was being made to make our Christmas stay special. When we arrived we asked where we would be able to eat on Christmas day and were told ‘I don’t know the restaurants haven’t decided if they are opening yet’. A short walk in to town and asking at a few places showed that this info was not true, with almost all restaurants already having decided that they were opening! There was also no information in the room to help a tourist get to know the area and things to do which are not immediately obvious unless you have done prior research. For example it would be good to tell people that Hluhluwe Umfolozi is a 45 minute drive away and is about the best game park that I have visited in South Africa!
This grumbles may seem small, but I think that much more could be done to ensure that the guests are having the best time possible. Saint Lucia isn’t a great town and I worry that some tourists may only see that and not the beauty of the surrounding area, which has to be one of the most stunning places in South Africa.
- Official Description (provided by the hotel):
- Umlilo Lodge is located in St Lucia and surrounded by the Big 4 (no Lions) iSimangaliso Wetland Park; South Africa's first National World Heritage Site. Lake St Lucia is a large estuarine lake abundant with hippos, crocodiles, fish and hundreds of bird species. The area comprises rivers, lakes, marshes, mangrove swamps and huge sand dunes, protection the town from the Indian Ocean, beautiful unspoiled beaches with Whale Watching and Sea Turtle Tours in Season. Our rustic but luxurious Lodge offer 12 comfortable en suite guests bedrooms, All rooms have air - conditioning, 10 TV channels, mosquito nets, hair dryer, safety deposit boxes, refrigerator, complimentary tea & coffee facility etc. Guests can choose to laze on the wooden deck by the pool, make use of full internet in our info area as well as WiFi for guests who would like to bring their own WiFi devise. Relax in our bar lounge with honesty bar full Digital Satellite Television (DSTV) ... more less
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