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“A second pleasant stay”
Review of Mercure Nelspruit

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Mercure Nelspruit
Ranked #8 of 18 Hotels in Nelspruit
Alameda
Level 6 Contributor
127 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“A second pleasant stay”
Reviewed June 22, 2014

We stayed here last year as well. It was excellent value, especially considering the price we paid. The location is central and next door to a large shopping center--convenient for dining, shopping for supplies, etc. Very secure property. The room itself was compact, containing everything you may need for a stay away from home. That is, had a kitchen with stove top, micro, coffee pot and coffee, and sink. It also had a comfortable sofa and movie channel. The room itself was light and airy and the surrounding grounds were well maintained. We had a little problem with our reservation we booked online but the helpful reception staff helped us quickly sort things out. Parking was limited and if you have a large vehicle it can be a bit tricky.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlamedaYankeegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
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Underberg, South Africa
Level 5 Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 17, 2014

On recent trip up to the lowveld, we decided to overnight in Nelspruit. The hotel was perfect for the night, water was piping hot and room very comfortable.
Breakfast the next day was met by friendly staff, a huge selection of breakfast options and a very friendly chef!

Perfect for a stop over!

Stayed June 2014, traveled as a couple
Helpful?
1 Thank Minxund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maputo Province, Mozambique
Level 5 Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 17, 2014

I had read the bad reviews of the mercure and after staying consistently at the Protea, we decided on a change, simply for the convienience of being next to Ilanga mall. But although I kept an open mind, I wished we had stayed with the Protea. The rooms were basic, we had a 2 bedroom, but the furniture was old and rusty, there were tears in the curtains, our neighbours had a broken window, there was mould on the ceiling of the bathroom and the master bedroom had a distinct smell of urine ! The room had been cleaned, but obviously not deep cleaned. The grounds were unkept and the pool was murky. It is a real pity as the reception area and bar is beautiful, similar to a luxury safari lodge, but they have seriously let the rooms go. It reminded me of being in a very low class suburban apartment block.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimbaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nelspruit hotels

Maputo, Mozambique
1 review
Reviewed April 17, 2014

I have been staying at Mercure since 1989, I have good experience, I love it, Is becoming old all the appliances but quality of the service is very good. My expectation still reachable at mercure Nelspruit. thank you





  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Silvia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level 5 Contributor
72 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed April 12, 2014

We spent a night in this hotel while driving to Kruger National Park. I had some doubts due to negative comments in this site but I haven't had any negative experience. Mercure Nelspruit at least provides international standards in its hotel. I found settlement of the facility beautiful. Lobby and separate room buildings were beautiful. Whole area is covered by walls and fences and you can easily park inside. Staff welcomed us very kindly and we had no issue during check in. Double Room we stayed was extremely large, had kitchen, couch and 2 large beds. Bathroom was clean and everything was working properly. Hotel provides 50mb daily internet for free. If you need more, you need to buy. On the other hand, major issue of the room was about air conditioning. Unfortunately when we entered the room, it was too hot. We opened air condition and it was not enough to cool down the entire room. It took long time and on top of that it was working really noisy. This could be a deal breaker for this hotel but apart from that I didn't have any slight issue.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Murat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centurion
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 25, 2014 via mobile

On arrival i received very poor service,booked and paid for 2 nights but they only confirmed one night. I had an open electrical box in room major personal hazard. I had no hot water and had to move rooms twice. Received no response from reception on my first complaint. No apologies for inconvenience on an important business visit. Dont book this hotel, many other options in town.

Stayed March 2014, traveled on business
Helpful?
5 Thank BenSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belo Horizonte, MG
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 14, 2014

The hotel is good, has a nice lobby, a pool, the room is quite spacious and the bathroom is good and has a nice shower. The low points are the limited wifi (100mb per divice in feb/2014), the location (almost out of town) and the price.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Artur-Nascimento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Nelspruit

Property: Mercure Nelspruit
Address: Cnr N4 & Graniet Street | PO Box 1556, Nelspruit 1200, South Africa
Location: South Africa > Mpumalanga > Nelspruit
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 18 Hotels in Nelspruit
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Nelspruit 3*
Number of rooms: 104
Official Description (provided by the hotel):
The 3-Star Mercure Hotel Nelspruit offers excellent Lowveld hospitality to mid-range, long- and short-stay guests. It is the ideal home-base for corporate and leisure travel in and around the Lowveld, including the nearby Kruger National Park and Sudwala Caves. It is adjacent to the new Ilanga Mall. Apartment-style suites offer guests self-catering, room service or dine-in restaurant options. Enjoy cocktails at the pool while you take advantage of the free Wi-Fi and the excellent weather. ... more   less 
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Also Known As:
Mercure Nelspruit Hotel Nelspruit
Nelspruit Hotel

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