This is not my first review for the hotel, however, due to a recent stay I think it is relevant for me to review it again.
To be fair I’ve been going to this hotel since I was 14 (now I’m 23) and I’ve been a guest with my family and also alone. Although I had good memories it is hard to erase the last (2) stays I had there in 2012 and last week (2014). The hotel is definitely worn out, needs maitenance urgently. Don’t get me wrong, the Pestana group is one of my favourites and I definitely enjoy their chain when I’m in Europe and South America (establishments tend to be newer and looked after) but its not the case for the Pestana Kruger and its a shame given that its location and surroundings are definitly worth 5 stars.
The positives are definitely the location, the landscape (views of the river and if u’re lucky enough you can do animal spotting through the balcony), the welcoming staff and I can probably say the spa (good treatments).
The negatives that I encounter in my last say (as you can see from the photos I uploaded) are cleanliness (which was a huge issue for me) and general maintenance. My parents always told me that “ If you are going on a holiday it needs to be better than home” and quite frankly and solely based on my last two experiences I would pass an invite (free) to this hotel.
- Official Description (provided by the hotel):
- Pestana Kruger is a 4 star hotel, situated in South Africa just 70m from the Southern entrance to Kruger National Park and only 150m from Malelane Gate, one of the most important access point to the park. Is surrounded by marvelous gardens and offers a fantastic view of the Crocodile River, where hippos and several wildlife species can be seen. The hotel has many special facilities that includes two outdoor pools and one indoor pool, a restaurant and two bars and one SPA that offers a range of body treatments and a Turkish bath. The rooms have views over the river and gardens, decorated with African motifs. They all have balconies and internet Wi-Fi. ... more less
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- Also Known As:
- Pestana Kruger Hotel Malelane