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“2nd time stay - it was Ramada last time”

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Quality Inn & Suites
Ranked #7 of 24 Hotels in Lake Havasu City
Preston, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“2nd time stay - it was Ramada last time”
4 of 5 bubbles Reviewed October 11, 2012

Arrived in town on a Saturday, expecting the place to be packed out. Got a list of motels from tourist info. Couldn't find Ramada, so toured around, went to Days inn, Island suites and then saw Quality Inn sign and realised the change.
Receptionist very good, and allowed us to take a room well before 1pm. Best rate offered out of 3 motels tried.
Good location to walk to resort centre.
Breakfast is comprehensive, and was very busy, testament to it's good rates i presume.
Pool area is well maintained.
Only downside for me was the proximity to the main highway, but the happy hour (4 hours actually) in the bar easily allowed us to sleep through the traffic noise

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank t0wnender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, February 4, 2013
Thank you for your comments. We look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
    38
    92
    86
    43
    30
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Munster, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 23, 2012

We have been on a roadtrip
In the U.S.and stayed in this beautiful and clean hotel with a pool were we could even have a swim.the complimentary breakfast was good and
Has
Offered many varieties of food.in
The lobby is a computer to surf in
The internet and even print for free,as well as free WiFi in the room.during our
Trip we forgot our passports at another destination and we didnt know what to do.Ed,the frontdeskmanager here in havasu has taken his time for almost three hours and gave his best to help us out of this situation by sending faxes,making phonecalls
And so on.so I really can recommend this place and if you should ever have problems on your travels,go and ask for Ed!

  • Stayed September 2012
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kleinkathaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, February 4, 2013
Thank you for your comments. We appreciate your business and the confidence you have placed in us. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dronfield, United Kingdom
Level Contributor
301 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed September 23, 2012

Decided to break our trip from Palm Springs to Flagstaff by taking a stop at this hotel. It was a good decision. The front of house staff when we were arrived were very good finding us a room by the pool and not too far from the restaurant. Room was clean and well presented and had a fridge which was essential because of the heat. Decided to stay an extra night because there was so much to see including London Bridge.

We ate in the restaurant because not only was the food good we were given free wine vouchers and starters before 6.00 pm were half price. The staff in both the bar and restaurant were very good

When we booked the extra night I failed to book on line and ended up paying slightly more than show on the web site - not a problem the cost overall was very good

Room Tip: To cut down on walking get a room on the ground floor close to pool.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, September 25, 2013
'Thank you for choosing our hotel for your lodging needs and for leaving your feedback about your stay. We hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed September 22, 2012

Our friends said let's do a cheap boating trip to Lake Havasu. They selected the Quality Inn and we reserved 4 nights @ $60/night. Pretty darn cheap considering we have a family of 5 (3 small kids). The room was nothing fancy and beds were comfortable. Housekeeping and staff were all very nice and helpful. The stay included breakfast for all of us each day (decent eggs, sausage, pastries, coffee, juice, toast). The hotel was located very close to London Bridge and the boat ramp.

We didn't like the pool which was pitted & stained all over the bottom. While we were not going to use the spa, we noticed it was boarded up. Not impressive. Also didnt like finding a transient at the stairwell... beginning to feel unsafe. We stayed only two of the four nights here.

We ended up switching to something more resort-like for the other two nights-at the Nautical Inn.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 5slags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, February 4, 2013
Thank you for your comments. We are continually renovating our rooms.
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Travelers are raving about these Lake Havasu City hotels

1 review
5 of 5 bubbles Reviewed September 20, 2012

Hi guys
I can really recommend this place.
We are on a roadtrip and forgot our passports at one of our last stops.since 2hours they try to help us out of this situation,send faxes,make calls and give their best.they are wonderful.so if you should ever have a problem on
Your travels,go there,ask for Ed,stay in this clean and beautiful place and they do what they can!!!!thank you Ed!!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diekleinekatha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Front Office Manager at Quality Inn & Suites, responded to this review, December 19, 2012
We thank you for your comments. Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, MN
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed August 25, 2012

We stayed one night. The place was older, but reasonably clean. A/C (very important in summer!) was fine once it had a few hours to get going but if you're looking for quick deep freeze this wouldn't cut it. (We're from Minnesota and were wilting in the summer heat). Bed was very comfortable. The "crib" for the baby was a pack n play and in good working condition but soiled, and they didn't have sheets so we had to improvise with a queen sheet. Fine for my 9 month old, but for a younger baby I would have been nervous and gone to a store to get my own tightly fitted sheets. However, the same 9 month old crawled all over the floor and didn't find anything to stick in her mouth, so I give this a very good rating on the cleanliness factor.

Breakfast was quite nice (nice large room overlooking the lake) with a very friendly fellow helping out and some decent items. Staff were universally friendly and welcoming, a big plus!

For the price, it was okay.

Room Tip: Decent road noise, so ask for a room facing away from the main street.
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelFan123_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, General Manager at Quality Inn & Suites, responded to this review, December 19, 2012
We thank you for your comments. Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 15, 2012

We stayed the weekend after the 4th of July. I read decent reviews on this hotel so figured we would give it a shot. The rooms were good for the price you were supposed to pay and had good boat parking. BUT....yes I did say you are supposed to pay. At check in they took our credit card and pre-approved it for our stay which was supposed to be $176.00. When checking out we paid cash for our room. When we got home we checked our card and a $356 hold was on our card. We waited another day before calling and the hold was raised to $503. We called the Quality Inn and spoke to Ed and Carrie who work the desk. They were so rude and told us it was not their problem and they were to busy to talk to us and both on seperate occasions hung up on us. The hold was never released and we had to take time out of our day to go to our bank and get our money back. General Manager was no help and neither was the corporation. Never will stay here again. If staying be prepared to fight for money back that you shouldn't pay.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jlsaran84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, General Manager at Quality Inn & Suites, responded to this review, July 17, 2012
We are sorry for the problems this guest experienced with their credit card company. We investigated it on our end and found no records of the amounts mentioned and guest would not provide documentation. GM sent guest a 2 free nights stay for the inconvience they experienced with their credit card company.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 271 Lake Havasu Ave S, Lake Havasu City, AZ 86403 (Formerly Ramada Inn Lake Havasu)
Phone Number:
Location: United States > Arizona > Lake Havasu City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 24 Hotels in Lake Havasu City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 177
Official Description (provided by the hotel):
Full service hotel with a restaurant & lounge on property with heated outdoor swimming pool. Centrally located on the west side of town right off Highway 95 and just two blocks from the lake and the famous London Bridge. ... more   less 
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Also Known As:
Quality Hotel Lake Havasu City
Quality Inn And Suites
Quality Inn Lake Havasu City
Lake Havasu City Quality Inn

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