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“A very family friendly place”

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Hidden Palms Resort & Condominiums
Ranked #9 of 25 Hotels in Lake Havasu City
Reviewed July 2, 2010

This place is awesome to no words can describe. The staff was super friendly, courteous ,and help full. The place is always upgrading to top quality .

  • Stayed: July 2010, traveled on business
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1  Thank Hammer94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 - 88 of 126 reviews

Reviewed June 13, 2010

Our party rented 5 rooms at the Hidden Palms. We chose this hotel based on the many positive reviews. The positives: We had a great time at the hotel pool with our large party. We weren't hassled by the hotel staff, and it was nice to have a full kitchen. The negatives: The rooms were dirty! The floors had hair and dirt in the corners, and the bathrooms and kitchen were NOT clean. I've stayed at many hotels, and as far as cleanliness goes, this was one of the worst. I even wore my flip-flops when taking a shower as not to touch the shower floor!

I really hate to give this hotel such low ratings. For a large party, or for families with children, the set-up is great. If they could get a new cleaning crew, I would rate this hotel much higher.

  • Stayed: June 2010, traveled with family
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1  Thank cniland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2010

We had a great time here. Our condo was clean and spacious. We loved the fact that we can stay in a condo for the price of a hotel room. There is a livingroom, kitchen, diningroom, bathroom and a bedroom. Our condo did have 2 queen beds in it (both in the same bedroom) as well as a pull out bed in the livingroom. We brought in food to BBQ and loved the fact that it had a regular sized refrigerator in it. We definetly would stay here again. We have stayed at other places in Havasu and they were OK but we kept searching for somewhere to make our regular place and we have found it!

  • Stayed: May 2010, traveled as a couple
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2  Thank Havasutraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2010

Don't let the pictures fool you, the rooms were neither clean nor comfortable. Very dirty and staff was not helpful. There was hair everywhere when we arrived; on the floor and in the sink. Towels look dirty too. Not a good experience, beware.

  • Stayed: April 2010, traveled with family
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3  Thank rdainla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded May 18, 2010

Myself and my staff would like to apologize for the conditions you found in your suite.
The units are checked twice after housekeeping is completed, once immediately and agin prior to someone checking in to a particular unit. We must have dropped the ball on this one, and would like to make things right,although we wish you would have lodged an immediate complaint whereby we could have addressed those issues to your satisfaction.
We know that cleanliness is one of the attributes we have to sell and
we haven't had a cleaning complaint in the past 27 months.
Please give the g/m a call at your convenience to see if there is anything we can do to retain your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2010

After a cold winter in Colorado, we decided to visit Lake Havasu for the lake and sunshine. We decided on Hidden Palms as it was advertised as a condominum hotel with reasonable rates. We were very pleased upon check in, the rooms were spacious and clean with a full kitchen completely equipped, comfortable living area with pull out sofa and separate bedroom. Rooms face an indoor courtyard overlooking the pool area and the outside barbeques were a plus as we didn't want to eat out every night. It is walking distance to downtown, grocery stores and area restaurants. The hotel has a large parking lot for boats, etc. We found the staff helpful in recommending sights to see and followed their recommendation for the delicious bakery across the street.

  • Stayed: March 2010, traveled as a couple
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2  Thank durangogirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2009

We stayed at Hidden Palms for a trip to visit friends on Christmas holidays. Our room was spacious and comfortable. The kitchen was well equipped and allowed us to prepare any type of meal we desired. We also used the outside BBQs which are located in a central courtyard. Although the pool was not operating, the courtyard was still a nice place to relax.

The staff was very accommodating of our very late arrival and very helpful and friendly in general.

This resort was great and a really reasonable price for what you get. We would definitely stay here again!

  • Stayed: December 2009, traveled as a couple
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2  Thank canck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2009

From the outside this place looks nothing and a bit out of the centre. But the place was spacious having a room with two double beds, a kitchenette area and a lounge with a pull-out sofa bed, so more space for the five of us. Smelt a bit musty though. Children enjoyed pool and there was a laundry if you needed to use it.

  • Stayed: August 2009, traveled with family
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Thank ccjsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hidden Palms Resort & Condominiums

Address: 2100 Swanson Ave, Lake Havasu City, AZ 86403-6836
Location: United States > Arizona > Lake Havasu City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #9 of 25 Hotels in Lake Havasu City
Price Range: $98 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hidden Palms Resort & Condominiums 3*
Number of rooms: 22
Official Description (provided by the hotel):
All are one bedroom suites primarily with king bed and a queen sofa sleeper in living room. All suites have a complete kitchen including basic cooking dishes, utensils, etc. Every unit has two TVs with cable and a dining area. Our larger suites have two queen beds in bedroom plus the sofa sleeper. All a guest needs is food and clothing. We take care of everything else. ... more   less 
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Also Known As:
Hidden Palms Resort & Condominiums Hotel Lake Havasu City
Hidden Palms Resort And Condominiums
Hidden Palms Hotel Condominiums

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