We had stayed in this private house on the estate about two years ago. We liked the house very much and booked again. Unfortunately, we had been double booked and we were given an alternative house which was very similar in standard and wasn't an issue. We were only staying for one night's rest after touring Kruger and before going to a private reserve in the same area. When we arrived at the property the alarm went off and we didn't have the code to cancel it. We had the phone number of the maid but didn't have a phone. I went to the main hotel and asked at reception if she had a phone we could use to call the maid to obtain the code or even if she would make a quick call for me. She declined. With that kind of customer service I would never stay at the hotel here!!!!...eventually we asked at the petrol station at the big crossroads and they let us use their phone. Didn't see much wildlife except impala and warthogs and you are actively discouraged from exploring the place unless you pay for one of their golf buggy tours...... the four star rating refers only to the lodge we stayed in.