We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Christmas lunch”

Silver Wings Spur Steak Ranch
Ranked #26 of 36 Restaurants in Hoedspruit
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, Dinner, Delivery
Description: Silvers Wings Spur at Hoespruit Wilflife Shopping Centre in Hoedspruit is a family friendly restaurant that serves the best ribs, burgers & steaks. Bring along your kids for some great tasting food & dessert from our famous Spur menu!
Reviewed December 25, 2018 via mobile

Spur rarely disappoints, unfortunately events lead to us needing to find a place to eat for the most difficult time of year, but low and behold ol Spur was open

Thank you for making our day just that much better, food and service was great, ambience wonderful and although staff were working they made it great

Thank you for rarely disappointing

Date of visit: December 2018
Thank D6378HGmichaelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Silver Wings Spur Steak Ranch, responded to this reviewResponded January 18, 2019

Hello D6378Hgmichaelr,

Thank you so much for your review of Silver Wings Spur restaurant.

We are thrilled to know you enjoyed your experience with us.

We look forward to welcoming you again, soon!

Warm regards,
Spur Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (55)
Traveler rating
Traveler type
Time of year
Language

3 - 7 of 55 reviews

Reviewed October 15, 2018

Ordered a steak medium and it arrived blue. Put it on a side-plate and asked that it must be put on the grill a bit longer. The waiter admitted that he did hear medium rare. We were impressed with the manager immediately went to asked why we send the food back. That is were it stopped. I finished all of the side dishes and my table companions all off their food and still my steak was not back. Called the manager and they apologized that it still was not ready. We asked that it must be canceled because by that time we just wanted to go home. The waiter made a point in telling us that now he have to pay for the steak. Poor service and unprofessional. Will never see us again. Luckily in good weather there is so much nice options. We only went because it was cold and the other restaurants did not have inside tables available in any case.

Date of visit: October 2018
    • Value
    • Service
    • Food
Thank BFFbreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Silver Wings Spur Steak Ranch, responded to this reviewResponded October 17, 2018

Dear BFFbreak,

Thank you for taking the time to review our Silver Wings Spur restaurant. We are sorry to read that this was your experience.

We would appreciate the opportunity to get in touch with you directly to discuss your review. Please email us your contact details along with a copy of your review to customer-care@spur.co.za.

Kind regards,
Spur Steak Ranches

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2018

Probably the worst chicken mayo toasted sandwich I have ever had, my daughter and I ordered it and were both very disappointed. We had to ask for more mayo, is it was terribly dry and huge chunks of chicken. The eggs that my husband had, we cold and like rubber, difficult to even cut. The rest of our table also had many complaints, to many to mention. Next time we are in Hoedspruit, we will be finding somewhere else to eat. We also waited more than an hour for our food. Our drinks also took at least 20 minutes to come.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank tazzyP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Silver Wings Spur Steak Ranch, responded to this reviewResponded August 15, 2018

Dear Tarryn Pienaar,

Thank you for taking the time to review our Spur Restaurant. We are sorry to hear that this was your experience. We would appreciate the opportunity to get in touch with you and the store's management directly to discuss your review.

Please email us your contact details along with a copy of your review to customer-care@spur.co.za.

Kind regards,
Spur Steak Ranches

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2018 via mobile

This place is in total disarray. We arrived at 10am and finally got most of our food at 11h30. Rubber eggs, no butter, not enough cups to serve 6 cappacino's, dry chicken mayo toasted sandwiches with very little filling. And the place wasn't even very busy. Not easy to mess up a Spur but they are doing it. Look for somewhere else.

Date of visit: August 2018
Thank Frikkiedakiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Silver Wings Spur Steak Ranch, responded to this reviewResponded August 20, 2018

Dear Frikkiedakiwi,

Thank you for taking the time to review our Silver Wings Spur family restaurant. We are sorry to hear that this was your experience, your feedback is much appreciated.

If you wouldn't mind forwarding this review on, together with your contact details to customer-care@spur.co.za. We'd really like the opportunity to discuss this further with you and hopefully turn it around.

Kind regards,
Spur Steak Ranches

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2018

Had 3 meals there, all of them was served cold. It takes upto 45min before you are served with your meal.

Date of visit: July 2018
Thank EstherL2446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spur_Steak_Ranches, Guest Relations Manager at Silver Wings Spur Steak Ranch, responded to this reviewResponded July 31, 2018

Dear Esther,

Thank you for taking the time to send us your feedback. Your experience at Silver Wings Spur concerns us. Our customers are very important to us.

If you wouldn't mind forwarding this review on, together with your contact details to customer-care@spur.co.za. We'd really like the opportunity to discuss this further with you and hopefully turn it around.

Kind regards,
Spur Steak Ranches

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Silver Wings Spur Steak Ranch also viewed

Hoedspruit, Limpopo Province
Hoedspruit, Limpopo Province
 
Hoedspruit, Limpopo Province
 
Hoedspruit, Limpopo Province
 

Been to Silver Wings Spur Steak Ranch? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing