The public spaces of this hotel are outstanding, but the rooms do not live up to the same quality. The views and the comfort of the public areas are amazing, and the staff are really helpful and mostly seem to be proactive. This is not a city hotel so don't expect the same speed of response, but do expect helpfulness and friendliness at all times.
However the rooms are a bit of a letdown, after you have been in the restaurant and by the pool. Yes they are more spacious than the average hotel, but they don't seem to offer much more in terms of luxury - for example, there is a filter coffee plunger by the kettle, but no filter coffee in the tray. The verandah gives a view of dense trees so you can't sit and admire the view.
If you want utter relaxation this place would be for you - you can play golf or laze by the pool or use the spa. Other than that, there isn't much to do.
Overall, it was a refreshing break but I wouldn't go back, too soon.
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- Also Known As:
- Fairmont Zimbali Hotel Ballito
- Zimbali Hotel
- Zimbali Lodge