Having stayed at the Fairmont in Abu Dhabi last year, we fully expected something similar
this time. What we actually received was exactly as outlined in the bad reviews previously submitted. In addition we had a toilet seat that was hanging off, and a sink plug that failed to work.
Minor issues perhaps, but when added to all the other problems mentioned, it does illustrate
just how poor this apparent 5 star hotel currently is. Whilst noting there is a refurbishment programme planned, perhaps someone could advise (1) why did Fairmont continue to take bookings, (2) why was no reduction in the rates given (3) could they not have advised their clients
at the booking stage and let them decide if they still want to continue.
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- Also Known As:
- Fairmont Zimbali Hotel Ballito
- Zimbali Hotel
- Zimbali Lodge