1st year wedding anniversary, we decided to go to Durban and had heard about Zimbali from friends who had stayed there. We unfortunately did not realise that there was a golf tournament at the time we were going to be staying there, and had not been advised of this, but we didn't expect that to detract from our stay or experience since we were paying customers. However, we were downgraded to a twin room and were told it was because they had a number of " important functions" over the weekend (we received a bottle of champagne to "make up for the mishap" - my husband and I both don't drink). Only 1 restaurant was accessible, also because of the events - the rest were reserved for the other guests. The shower was not draining properly so our bathroom flooded on the first night, and the AC was not working (but they did send someone to check it out as soon as we called the reception/ concierge) Definitely NOT the 5 star experience they claim to offer. Not impressed at all.
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- Also Known As:
- Fairmont Zimbali Hotel Ballito