We have been going to the Fairy Knowe on and off for years. This holiday was purchased on a voucher which is probably why they wanted to give us the worst rooms in the hotel until I asked if any better would be available. The food is what I would rate as average, but the prawns were decidedly mushy and not very good at all. The meat dishes were better but the plate was piled with food with no attention to presentation at all. The service in the restaurant was fairly good.
My husband cut his leg on a branch protruding from a pot plant, they could not even offer him a plaster, but the receptionist offered him some 'aftersun' which I do not think would have helped. It took three complaints to various staff and management before they cut the offending branch. Top management ignored us most of the time, the staff seemed mainly to comprise of their off spring with the average age around 19. The building itself needs some serious upgrading. It is so sad as this is a lovely property in a lovely setting, but there are serious problems with management and maintenance. I think that that will be our last visit to the Fairy Knowe
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