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“Don't visit on a rainy day!”

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Wilderness Beach Hotel
Ranked #5 of 5 Hotels in Wilderness
Bridport, United Kingdom
Level 6 Contributor
295 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
“Don't visit on a rainy day!”
Reviewed June 16, 2007

The Garden Route is truly worth spending a few long days. If you are considering checking into to this place have a look at the sky first. We had the best room (444) top floor with a double corner aspect over the stretch of sand and rollers. When it rained though, water poured throught the light fittings in the corridors, and remained in puddles. The buffet meals were pretty decent but not outstanding. The staff seem used to dealing with clients by the coachload and lacked the personal touch, appearing remote and uncaring. The whole experience was saved by two visits to the Wellness Centre, run by Ms de Kock and her team. They were able to perform miracles on a travel-tired body and set me up for the rest of my trip. The Wilderness Beach management team need to spend out a little - this place is tired. I'd recommend the Hydro, though, wherever you are staying.

  • Liked — fabulous view, but we were in a suite on the top floor
  • Disliked — room service poor, phone not working, roof leaked.
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank beachbuddy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Cumbria, United Kingdom
Level 5 Contributor
82 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed March 11, 2007

The only thing going for this hotel is its location. Set above a long sandy beach, accessed by a long flight of wooden steps, this hotel is ideally situated for exploring this beautiful part of South Africa.
However, it appears to be geared up for the mass market - coach tours rather than motorists - and hotel staff have no time or inclination for niceities. Unusually, this includes reception desk staff. If you want help with your bags a porter is available but only if you pay for him.
Meals are by way of a self service buffet. Breakfast is reasonable, if you can find a coffee pot that isn't empty, but dinner is poorly prepared and presented.
The hotel incorporates a "pub" called Patricks Bar. Here the staff are interested in serving you and, believe it or not, you can get a meal cooked to order, albeit by way of a limited but nevertheless attractive bar menu. It is definitely a better proposition than the dining room. The pub has a good atmosphere but is a bit over the top with the number of different channel TV sets on offer (4) in addition to background music.
Hotel rooms are old and in need of refurbishment and it is a very long way from reception to the furthest placed rooms. Those overlooking the pool area can be noisy. One tour that stayed over during my stay there was made up predominently of youths who enjoyed a late and noisy party at the poolside.
By South African standards it is a poor hotel and does not offer value for money.

Stayed February 2007
Helpful?
Thank exkgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Wilderness hotels

London
1 review
Reviewed December 12, 2006

I agree to some extent with Jonnyredpants, although this is listed as a 3 star hotel in Trailfinders brochure/website.

I think this place suffers primarily due to the numerous fantastic accommodation options throughout the Western Cape.
We had a suite here (basically 2 rooms knocked together) with wonderful views of the beach.
The hotel is dated and the service and amenities consistent with a large 3* hotel
We had booked two nights but due to the standard of accommodation (and the none running Chjoe Train) only stayed one before moving up the coast to Hunters Country House which was absolutely fantastic

  • Liked — Location
  • Disliked — Decor
  • Tips/Secrets — Walk the beach and then move up the coast to Ksnysa/Plettenberg
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rattee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 7, 2006

I am have just got back from 2 fantastic weeks in South Africa and this hotel was the worst place we stayed. We booked our holiday through trailfinders UK and every place we stayed was rated 4 star. The Wilderness beach hotel should be a 2 star hotel.

The hotel is just off the N2 about 4km from the wilderness shops and restaurants. It over looks the beach and some rooms have a great sea view. The Hotel sits on a cliff and the beach is about 100 steps down (with the odd step missing), The hotel itself boast about 400 rooms and is a labyrinth of long corridors and stairs. It has a pool and a spa.

The decor of the hall ways and rooms are dated and old. We stayed in a sea view room with panaramic views of the sea. The windows and curtains where dirty and old. We had two small double beds with horrible bed linen that was so old and used that it had become transparent. The bathroom was a horrible browny baige and the towel were brown and stained and smelled like the swimming pool.
The breakfast was a buffet with a hot and cold selection but it was very poor. Even the fresh fruit had a slightly musty taste to it.

Basically if you got the room for free then great but if it's like your honeymoon or something special you will be disappointed. We stayed in some fantastic 4 star hotels and this was very poor. For people in the UK it's worse than your basic travel lodge or Ibis.

My advice is if you are going to the Wilderness the stay in the Wilderness get a lodge or cabin for a better experience. I am going to complian to my travel agent and ask for a refund!

  • Liked — the views
  • Disliked — everthing else
  • Tips/Secrets — don't stay here
  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JonnyRedPants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level 4 Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed September 8, 2006

Throughout our stay in South Africa, we stayed in wonderful places, but this wasn't one of them. They put us in smoking rooms with children, then couldn't give us connecting rooms, the french window lock was broken, with the window opening onto the gardens, and the food was very ordinary indeed. The location is simply amazing, right on the cliff overlooking a wonderful beach, where we saw whales. Funnily enough we got talking to the owner when watching the whales, and he never asked what we thought of his hotel. Very ordinary.

Stayed August 2006
Helpful?
6 Thank pippywee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 18, 2006

If travelling along the Garden Route and wanting a peaceful place to stay, this hotel is good. We enjoyed a relaxing day at the pool and visits to the SPA, which was great in the middle of a high-tempo round trip. The location next to a very long and incredibly beautiful beach is breathtaking. However, swimming can be fairly dangerous because of the currents. Better to swim in the pool but enjoy the sun on the beach.
Food was average. No spectacular food, but ok. One person had the purse stolen at breakfast (pick-pocketer), but was also a bit uncareful of where putting the bag.
Great service from the staff. We were the only ones there during the day, and were serviced with lunch and wine by the pool.

  • Stayed April 2005
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Luli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wilderness Beach Hotel

Property: Wilderness Beach Hotel
Address: N 2 Wilderness, Wilderness 6560, South Africa
Location: South Africa > Western Cape > Wilderness
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Wilderness
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wilderness Beach Hotel 3*
Number of rooms: 149
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