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“Superb setting and comfortable accommodation but expect more from a five star hotel.”
Review of The Oyster Box

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The Oyster Box
Ranked #2 of 19 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed March 26, 2014

The décor, the service, the comfortable bed, the breakfast and dinner meals as well as the view overlooking the lighthouse from our balcony was superb. The service too, was excellent. Two areas did not live up to 5 star standard: the bathroom floor next to the toilet should have been spotlessly clean. The hairdryer supplied was of no use as the plug could not fit any of the wall sockets or extension cord available in the room.

  • Stayed: March 2014, traveled as a couple
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Thank Frank R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded March 27, 2014

Dear Guest

Thank you so much for talking the time to write such a fabulous review about your stay with us.

It was great to read that you loved the décor of the Hotel, but even better that you found the food and service outstanding!

With regards to hairdryer plugs all our rooms are fitted with plugs that fit the hair dryers, I have asked maintenance to check all the rooms on your floor, and they have confirmed that all hairdryers fit the relevant sockets, these are located behind the desk and near the pedestals.

Again thank you for your wonderful comments, I am delighted you had such a wonderful time with us.

Kind regards

Wayne Coetzer
General Manager

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1,404 - 1,410 of 1,944 reviews

Reviewed March 23, 2014

Where to start? Any small criticisms were totally outweighed by our upgrade to a fabulous suite with terrace and plunge pool.

One of the best things about the Oyster Box is its position on the beach, facing the lighthouse and above the 6km walkway. You look straight out to sea and cannot see the ghastly and extensive redevelopment that has ruined Umhlanga Rocks (last visited 50 years ago!).

The hotel retains its old world charm but has been renovated internally to a high standard. The gardens are exotic and there are 2 swimming pools (use the one at the rear of the hotel if you want tranquillity). There is direct access to the beach.

The staff are amazing: smiling, friendly, helpful and courteous at all times.

The fitness centre was well equipped and spotless. The restaurants are excellent and room service is superb, prompt and efficient.

Our only real criticism is that the hotel does not differentiate between residents, and day trippers who tend to cram the terrace and the bars and ignore the dress code (if there is one....not enforced). One particular raucous party took over the terrace, drank aggressively and played their own loud music at their table, drowning out the featured musician! Not a word from management.

That aside, it is a wonderful place to stay!

  • Stayed: March 2014, traveled as a couple
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Thank hesiod58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded March 28, 2014

Dear Guest

Thank you for your wonderful comments about your recent stay at the Oyster Box.
I was delighted that you enjoyed so many aspects of this wonderful Hotel. It is indeed a hidden Gem, and remains an oasis is this fast developing "Village".

The Hotel enjoys High occupancies and has a huge following from the locals, who enjoy using the restaurants and bars on a regular basis, it is very difficult to distinguish between resident guests and "outside local guest", we do try though to ensure our resident guests are spoilt "a little more"

With regards to the music playing, I recall the guests and they were playing music on there cell phone/mp3 player, we did in a very discreet manner ask them to "switch off" which they did. Again my Humble apologies that we didn't get to them faster.

Thank you again for your wonderful comments about your incredible stay with us.

Kind regards

Wayne Coetzer
General Manager

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Reviewed March 23, 2014 via mobile

This is the most beautiful place I have ever stayed
We stayed here for four days on our honeymoon - just gorgeous
The bedroom was clean the food was amazing in every restaurant and pool was lovely the location was beautiful the weather was perfect
I love this place

Stayed: June 2013, traveled as a couple
Thank Sophieknoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded March 28, 2014

Dear Guest,

Thank you for taking the time to share your kind review about your stay with us at
The Oyster Box to celebrate your honeymoon. Congratulations!

I am absolutely delighted to hear that you thoroughly enjoyed yourselves, in particular the luxurious accommodation, the delicious food in The Grill Room and The Ocean Terrace and the relaxation of the swimming pools.

I hope it will not be too long before you plan your next visit.

Kind regards,

Wayne Coetzer
General Manager

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Reviewed March 19, 2014

where do I start, we had deliberately planned the holiday so that each venue was a shade better than the last, Oyster box was our last stop, 4 nights of heaven, from the doorman to the pool attendant I cannot find fault, G and T in a bar that reminds you of Raffles with its in line fans, all the staff are immaculately dressed, not sure if this is very PC but it is what I imagined the colonial era would have been like, no politics intended. Food is fantastic, oysters and champers for breakfast anyone? it's all there for you, or they will just as happily boil you and egg if that is all you want, had my first 90min massage, I reckon I kind of flopped out of the Spa, none of my muscles wanted to work. If you are in Durban try the OB it is top notch

Room Tip: at the front overlooking the Indian Ocean
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  • Stayed: March 2014, traveled as a couple
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Thank msg101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded March 28, 2014

Dear Guest,

Thank you for taking the time to share your wonderful comments following your recent visit to The Oyster Box.

As your feedback is very important to me, I am thrilled to hear that we not only met your expectations, but exceeded them, from the efficient and friendly staff in their immaculate uniforms, through to the delicious food and luxurious accommodation.

I look forward to welcoming you back for another memorable stay with us.

Kind regards,

Wayne Coetzer
General Manager

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Reviewed March 17, 2014

I've rated the Oyster Box Hotel as 'Excellent' in the past. Our recent stay at the hotel was just as good as previously.
Every aspect of the hotel from the beautiful rooms to attentive service to the most exquisite library are truly extraordinary.
The Oyster Box sets the bar when it comes to luxurious and relaxing hotels.

Room Tip: The views from the sea facing rooms are spectacular.
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  • Stayed: March 2014, traveled with family
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Thank GaryE_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded March 27, 2014

Dear Guest

Thanks so much for your lovely comments about the Hotel, I am delighted your stays have been wonderful. We certainly enjoy having your parents stay, and particularly love seeing Mr Eckstein zooming around in his "Ferrari" with personalized number plates!

We look forward to welcoming you all back for his special birthday celebrations.

In the meantime, take great care, and we look forward to seeing you soon.

Kind regards


Wayne Coetzer
General Manager

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Reviewed March 17, 2014

This place is spectacular,beautiful, elegant and breathtaking. The food is amazing and meals are offered daily(there is a Hooters across the street-lol) I would not miss a meal - I feel in love(and still crave) South African food. The staff is incredible - my mother actually passed away during my stay at the Oyster Box and the staff offered their condolences with the most beautiful Lisianthus flowers. I will never forget there warmness and compassion. Not to mention the lined in marble(passage ways) ,the hotel is sitting on the Indian Ocean , there are beautiful cabanas overlooking it and the light house sitting outside your balcony-the beach feels like your own personal beach. At night the water blows in through the passage ways and it feels amazing and dreamy (but be careful walking the passageways are marble) Oh! The dolphins- when they pass by they ring a bell and you are just taken away by there beauty....oh I could go on forever....

Room Tip: Get a cabana if at all possible
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  • Stayed: December 2013, traveled on business
    • Value
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Thank Andrea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded March 27, 2014

Dear Guest,

Thank you for taking the time to share your wonderful comments following your recent stay with us at The Oyster Box.

Please accept my heartfelt sympathies on the loss of your beloved Mother. I wish you much strength over this difficult time.

Your kind words regarding the friendly staff, delicious food and comfortable accommodation overlooking the Indian Ocean are truly appreciated.

I look forward to welcoming you back soon.

Kind regards,

Wayne Coetzer
General Manager

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Reviewed March 16, 2014 via mobile

The friendly atmosphere started with the Doorman right through to the efficient waiter where we had Sunday lunch on the veranda overlooking the pool and the Indian Ocean. The Cape Salmon was perfectly grilled and well presented.
The rooms were elegantly furnished and our's walked out on the lawn from where we had a fabulous sea view. Tha Light house gave the atmosphere at night and In the morning the sun raised over the ocean.
A must for any bucket list!

Stayed: March 2014, traveled with friends
Thank Johann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded March 27, 2014

Dear Guest,

Thank you for taking the time to provide me with some feedback following your stay at
The Oyster Box.

I am absolutely delighted to hear that you found everything to your liking, in particular the friendly staff, the food on The Ocean Terrace overlooking the spectacular Indian Ocean and the beautifully appointed room.

I am pleased too that you enjoyed the iconic Umhlanga Lighthouse which holds so many memories for so many guests. It certainly is a famous attraction to the area.

I look forward to welcoming you back to the hotel soon.

Kind regards,

Wayne Coetzer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oyster Box

Address: 2 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Umhlanga Rocks
#2 Luxury Hotel in Umhlanga Rocks
#2 Romantic Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
#2 On the Beach Hotel in Umhlanga Rocks
#2 Spa Hotel in Umhlanga Rocks
Price Range: $347 - $1,350 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oyster Box 5*
Number of rooms: 86
Official Description (provided by the hotel):
THE LEGEND LIVES ON… AT THE OYSTER BOX Standing proud on Umhlanga’s beachfront, directly on the beach and overlooking the Indian Ocean, the 86-room Oyster Box, is one of South Africa’s best-loved hotels. Renowned for generous hospitality, attentive service and exceptional cuisine The Oyster Box offers all the colonial charm and nostalgia of a bygone era, but with all the modern comfort and amenities. Dining venues include the casual ‘Ocean Terrace’, serving casual and al fresco fare and a Curry Buffet, to the legendary, fine-dining ‘Grill Room’. The ‘Palm Court’ serves a lavish, traditional ‘High Tea’ daily, with live piano accompaniment. The Oyster and Lighthouse Bars are the hottest spots in town for sun-downers.The Spa is equipped with six treatment rooms, a Hydrotherapy Bath, grooming lounge, plunge-pool, state-of-the-art gym, Infinity pool and Tranquillity Lounge and offers the latest in health and wellness teatments.Facilities include two swimming pools, a private library, luscious tropical gardens and an intimate, 24-seater movie theatre. The Oyster Box is KZN’s premiere wedding and honeymoon destination and the ‘venue of choice’ for the conference and business market.Time spent at The Oyster Box will leave you with magical memories to last a lifetime. ... more   less 
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Also Known As:
Oyster Box Umhlanga Rocks

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