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“Fantastic”
Review of The Oyster Box

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The Oyster Box
Ranked #2 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed September 20, 2013

The oyster box is absolutely beautiful. The views, staff, location, rooms and food are unbeatable. I absolutely recommend the oyster box to everybody. I stayed here whilst on business from the UK and will definitely return for a holiday.

  • Stayed: August 2013
    • Value
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Thank MarshallMck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded September 25, 2013

Dear Guest,

Thank you for posting your review following your stay at The Oyster Box.

I am delighted to hear that you enjoyed yourself, in particular the views, staff, location, rooms and the delicious food.

I look forward to welcoming you back on your holiday next time for another memorable stay with us.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,434 - 1,440 of 1,856 reviews

Reviewed September 20, 2013

My stay only brings fond memories..the staff I'm sure are all hand moulded. Very attentive and they see to all your needs and likes. From day one they remembered our names. High tea was everything including that. They have massive containers of sweets and dried fruits placed all over the hotel, and also little packets just in case the guest wants more.
They had copious amounts of oysters for breakfast every morning
We had a seafacing room and the view was superb. Staff member Carolina Elizondo went the extra mile to make us feel welcome and comfortable.Will definately stay there again.

Room Tip: Choose a sea-facing room
  • Stayed: August 2013, traveled as a couple
    • Value
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Thank Fatima786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded September 25, 2013

Dear Guest,

Thank you for taking the time to provide me with some feedback following your memorable visit to The Oyster Box.

I am delighted to hear that you enjoyed yourselves, in particular the attentive staff and the accommodation with superb ocean views.

I look forward to welcoming you back in the near future.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

This hotel can only be rated excellent. The attention to detail in every possible aspect is nothing short of spectacular. The manner in which the service is delivered is the special component of this hotel that differentiates it from others. The Oyster Box staff compliment has exceeded expectations. Every member of staff goes beyond the call of duty for their guests. The special and extra finishing touches with service delivery will impact your stay in the most unbelievably positive way. Presentation and representation of the hotel, its people and everything it has to offer is superb. Our conference held at the Oyster Box Hotel was successfully implemented and I know that without the input from the Oyster Box Team the event would not have been the success that it was. One truly has to experience the hotel in order to truly understand that service service service service is key and service is what they do really well in the most beautiful surroundings. The venue and the staff make it work seamlessly. I will not be surprised if we hold our event at the Oyster Box hotel again next year as I believe this experience is going to be hard to beat. As beautiful as the hotel is as well as its location (would you ever think you'd be able to conference and workshop in the most spectacular conference room - facing the ocean) it’s the way in which you are treated and the overall experience that is makes all the difference. It was special and as some of the delegates were departing from the hotel (some of whom have travelled to the most prestigious hotels around the world) they mentioned that they were sad to leave the hotel - normally they are not sad leaving a hotel but this time they were sad. It's the experience, the people and the service that contribute to the beauty of your stay. If you're looking for a memorable experience - one that leaves a wonderful memory in your heart - then take the time, save the money and invest it in an experience that you will never forget - Stay at the hotel - not only is it ideal for conferencing but the hotel can offer so much more-restful and refreshing getaways, etc. Such an amazing place, with amazing facilities, and most of all - amazing people. You simply cannot go wrong at the Oyster Box. The decor, delacies and the details associated with this hotel are first class infact I take it further to say that The Oyster Box is a hotel which is in a CLASS of its own. So inspired to read the story associated with the history and the founders - so proud to be South African when you see the perfection, excellence and warmth this hotel has to offer. Thank you Oyster Box Hotel team and Thank you Mrs Tollman.

  • Stayed: September 2013, traveled on business
    • Value
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Thank Nicole I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded September 25, 2013

Dear Guest,

Thank you for taking the time to provide me with some feedback following your stay at
The Oyster Box.

I am absolutely delighted to hear that you thoroughly enjoyed yourselves, in particular the attention to detail and the wonderful service levels. My staff ensure that every guest's experience here is amazing and that every guest leaves wanting to return.

I look forward to welcoming you back for another memorable conference and stay.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

I stay at the Oyster box regularly on business and it gets better everytime.

The Curry Buffet is in my opinion the number one attraction for any tourist visiting Durban.

The Spa is my second favourite with the Hamam experience been one of the most indulgent and enjoyable things to do.

I have to rank the pork sausages at breakfast third on my list of favourites, even better than the fresh oysters

In fact the hotel gets my coveted pork sausage award, for best Pork Sausages in South Africa.

Love the GM who always writes a hand written card, and love all the little touches from Turkish delight to the new B Africa rooibos shampoo.

If you visiting Durban, this really is an experience you must have, its like going to Singapore and not staying at Raffles.

Thank you for the awesome hospitality.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank 881seanh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded September 25, 2013

Dear Guest,

Thank you for taking the time to post your review following your stay at The Oyster Box.

I am absolutely delighted to hear that you again thoroughly enjoyed yourself, in particular our famous Curry Buffet and the special Spa Hammam experience.

I look forward to welcoming you back for yet another memorable stay in the near future.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

Stayed there for my 60th birthday. What an experience. None of this gaudy fake Tuscany style. This is the real McCoy. Wonderful old colonial feel to it.
Every single staff member was superb and made us feel special. Had a sea facing room that opened onto the garden. Very spacious.
Can't wait to go back.

Room Tip: Go for a luxury sea facing room.
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hans D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded September 18, 2013

Dear Guest,

Thank you for taking the time to provide me with feedback following your stay at The Oyster Box.

I am delighted to hear that you thoroughly enjoyed the most comfortable and spacious accommodation and that the friendly staff took great care of you.

I look forward to welcoming you back in the near future.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

Out of the pages of Agatha Christie novel .Is that Monsieur Poirot I see out of the corner of my eye .
Reminiscing fond memories of this old dame of a bygone era now refurbished in exquisite taste.
Last stayed here almost 40 years ago as a child and lovely to be back to embrace her and toast to her magnificence .
Service excellence and hospitality personified with well trained staff ready to preempt your every whim and be there ready to serve with a smile

Stayed: September 2013, traveled with friends
2  Thank Ozboyz22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this reviewResponded September 17, 2013

Dear Guest,

Thank you for taking the time to share your feedback following your stay at The Oyster Box.

I am delighted to hear that you thoroughly enjoyed the intrinisc character and charm of the hotel which the Owners so carefully maintained from the bygone era. They are passionate about their guests' experience at the hotel and making a stay as memorable as possible.

My staff too are passionate about ensuring every guest's experience here is amazing and that every guest leaves wanting to return.

I look forward to welcoming you back soon.

Kind regards,

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2013

I attended the Oyster Box Grill in July and was very impressed by one of your staff, Michael Gabagas, his attentiveness and service was exceptional. His knowledge of wine was outstanding. His effort was so impressive we returned a few days later for a function in your cellar with clients (10 of us all up). It was a fantastic event and still discussed when we meet.

It is refreshing to find someone who is passionate about their profession and caring. He personifies the Service Industry. He went above and beyond to support us. He came across as genuine, interested and engaging. I was impressed and it was a pleasure to meet his acquaintance.

Finally, I very much enjoyed my trip to Durban. The culinary highlight by a long way, was your establishment. Congratulations.

Adrian Kinderis

  • Stayed: July 2013, traveled on business
    • Value
    • Service
2  Thank Adrian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wayne020, General Manager at The Oyster Box, responded to this reviewResponded October 30, 2013

Dear Guest

Thank you for your amazing comments about The Grill Room.

I am delighted you enjoyed your evening with us, and found the food and service outstanding.

We look forward to welcoming you back for many more celebrations in the near future.

Kind Regards

Wayne Coetzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oyster Box

Address: 2 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Umhlanga Rocks
#2 Romantic Hotel in Umhlanga Rocks
#2 Spa Hotel in Umhlanga Rocks
#2 On the Beach Hotel in Umhlanga Rocks
#2 Luxury Hotel in Umhlanga Rocks
#2 Business Hotel in Umhlanga Rocks
Price Range: $360 - $1,025 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oyster Box 5*
Number of rooms: 86
Official Description (provided by the hotel):
THE LEGEND LIVES ON… AT THE OYSTER BOX Standing proud on Umhlanga’s beachfront, directly on the beach and overlooking the Indian Ocean, the 86-room Oyster Box, is one of South Africa’s best-loved hotels. Renowned for generous hospitality, attentive service and exceptional cuisine The Oyster Box offers all the colonial charm and nostalgia of a bygone era, but with all the modern comfort and amenities. Dining venues include the casual ‘Ocean Terrace’, serving casual and al fresco fare and a Curry Buffet, to the legendary, fine-dining ‘Grill Room’. The ‘Palm Court’ serves a lavish, traditional ‘High Tea’ daily, with live piano accompaniment. The Oyster and Lighthouse Bars are the hottest spots in town for sun-downers.The Spa is equipped with six treatment rooms, a Hydrotherapy Bath, grooming lounge, plunge-pool, state-of-the-art gym, Infinity pool and Tranquillity Lounge and offers the latest in health and wellness teatments.Facilities include two swimming pools, a private library, luscious tropical gardens and an intimate, 24-seater movie theatre. The Oyster Box is KZN’s premiere wedding and honeymoon destination and the ‘venue of choice’ for the conference and business market.Time spent at The Oyster Box will leave you with magical memories to last a lifetime. ... more   less 
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Also Known As:
Oyster Box Umhlanga Rocks

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