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“Perfect Beach Location” 4 of 5 bubbles
Review of Cabana Beach Resort

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Cabana Beach Resort
Ranked #3 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Harare
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect Beach Location”
4 of 5 bubbles Reviewed May 13, 2011

Could not be placed better for access to the main swimming beach.
Facilities are good and well maintained. Rooms clean but slightly on the small side. Full self catering facilities are in room as well as two restaurants. Shops with in walking distance.
Shuttle bus provided to main shopping and entertainment center.

Room Tip: All fine
See more room tips
  • Stayed April 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Doorbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sales12345, Director of Sales at Cabana Beach Resort, responded to this review, May 15, 2011
Thank you so much for your review of Cabana Beach Lifestyle Resort and we are so happy to hear that you had a great holiday. For any future holidays you can contact us if you are wanting to rent a unit at Cabana Beach. Tel: 031-5612291 email : suet@southernsun.com.

All the best.

regards
Sue Thompson
Accredited Sales Agent
Cabana Beach Lifestyle Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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877 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Eastbourne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 16, 2011

Well what can I say we arrived at the Cabana and were greeted by the entertainment manager Iain and made to feel very welcome. The level of service is outstanding as is the rooms and location I can find nothing negative to say about the Cabana. All the staff at all levels are really friendly and there is a real family atmosphere over the whole resort. The adult pool area is clean and the staff are quick to provide you with clean towels, sunlouger and parasol. There is always something to do from a quiz ,bingo, golf chipping and water aerobics. The beach is a short distance and offers a sandy coast, but beware of the Blue Bottle jelly fish. The onsite resturants offer a wide selection of food and really reasonable prices. All the rooms are very well equiped and it was no problem to selfcater as there are 2 main supermarkets a short walk from the resort. A large shopping mall called Gateway is a 10 mins cab ride from the resort and is well worth a visit, but only use the cabs that the hotel suggest. There a a few shops on site that will provide the basic foods. or a nice gift for someone at home. We are returning next year as this was without doubt the best holiday we have ever had.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank kimmus44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
97 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 bubbles Reviewed February 1, 2011

Accommodation: We stayed in a 4 sleeper unit, which was spacious and clean. The kitchen was adequate with all the necessary appliances. The main bedroom has a king size bed, walk in cupboards, a separate toilet and massive bathroom. The other room had 2 twin beds. The views from the balcony were spectacular. The room was always cleaned well and we always had fresh towels once returning from the beach.

Service: The front desk staff was polite and friendly. We requested a camp cot and the turnaround time was excellent. The porters and cleaners walk around with a smile 24/7.

Pool Area: The family pool was excellent and clean. The caretaker was always ready to open an umbrella for you.

Garden & Beach: The gardens and lush and green. They lead down to the main swimming beach which is spectacular. The resort provides beach towels for their guests which is really cool.

Negatives: We had to wait an hour for our room when we arrived.

Overall: Wonderful resort for families. The best in Umhlanga

  • Stayed January 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank Riaz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
64 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed July 23, 2010

We wanted to see Durban but were advised to go to Umhlanga by various sources, and chose Cabana Beach after consulting tripadvisor, We loved this place! Excellent location, great room with 2 bedrooms, living room and a kitchen, 2 separate balconies, and the fact that the weather was warm didn't hurt! Excellent seaview too. Lovely beach, but be careful of the rocks nearby. So many restaurants within walking distance we were spoilt for choice.

The shower was a bit cramped. And you have to climb a short flight of stairs to get to the room.

  • Stayed July 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ZadaZainal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 19, 2009

Cabana Beach resort is located in the Durban suburb of Umhlanga Rocks, a fairly upmarket and cosmopolitan area. The resort is located right on Umhlanga beach, and has a spectacular view from its rooms!! We stayed there for 3 nights..and enjoyed the hotel so much that we almost dint feel like going out..felt like spending the entire day relaxing in the hotel. The rooms have 2 balconies..so you wake up in the morning, and the first thing you see is the clear, blue water right out of your window.

Even though its located slightly away from the city centre, its close to shopping malls,and restaurants. The hotel in itself has 2-3 restaurants serving various cuisines.
Would totally recommend it to anyone visiting Durban.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank natasha009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
port shepstone
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 30, 2008

Our stay at the cabana beach hotel was fantastic. the 4 of us (my husband, son 6, baby 1+ stayed in a 4 sleeper 1 bedroom apartment. the entertainment was great. there was entertainment for all ages. my son was occupied the entire week! in fact we only left the hotel ONCE! to buy provisions. my hubby the fisherman didnt have to walk very far to find a fishing spot. the staff were absolutley FANTASTIC. All of them......... from the housekeeping manager (who willingly gave us 4 more of those gorgeous granny goose pillows(heaven) and changed our wet towels for dry ones whenever we needed them. the porters who carry all our braai things to and fro. my kids had messed the lounge area one day and i was expecting guests, i coundnt find a broom in the apartment so i called housekeeping they sent someone over who swept up and gave the room a once over, :-), Ivan at the front desk who is a sweetheart and(all the front desk personnel were splendid) not forgetting Jillian at reservations who found me the best room so that a wheelchair bound friend who was going to visit us was not inconvenienced. My husband and i vow to return EVERY YEAR. CABANA BEACH HOTEL visit them once and you're hooked for life!

  • Liked — luxurious bedding.....great staff
  • Disliked — no complimentary bubble bath
  • Stayed January 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank nunubear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed January 1, 2007

I have been having my annual holiday for the past few years at Cabana Beach and the staff, service has always been acceptable.

I didn't take a holiday last year, however in the past two years service levels seem to have gone from acceptable to atrocious.

Here is what happened

The resort is a self catering resort and we were there with our one year old baby we call housekeeping to ask for an extra towel for the baby (When we bath her we use two bath towels) An hour later the extra towel arrives and we ask if we can ensure that this extra towel can be in the bathroom every day. We are told that it is not allowed except by permission from the duty manager as there could be an extra guest in the room ( understandable argument) I contact the duty manager to make the request. She says she will inform house keeping. The next day at baby's bath time there is no extra towel as needed. Call house keeping and they refuse to bring a towel without permission from the duty manager. I contact the duty manager who says she will arrange it. 2 hours later we were still waiting for the towel. I contact the duty manager who has now left and a towel was delivered. I did this dance for 4 days until the senior house keeping manager came to see me to find out why we needed an extra towel.

My middle child at this resort would be required to sleep in the lounge area of the room, it is easiest for us to take the mattress of the sleeper couch and put in our bedroom. Every morning housekeeping would put it back we spoke to the maid and asked her not put it back in the lounge but she did. I did this dance every day until the senior house keeping manager came to see me.

One of the toilets did not have a lock on the door. It took four days to get that fixed only when the senior house keeping manager came to see me did it get fixed

When we arrived there was no linen for the sleeper couch that took 2 hours and 6 calls to get sorted

Our room phone broke and it took three days to get it fixed. All of the adults in the room complained on the third day at half hour intervals. It was fortunate that the we has cell phones to call all our friends that were in the town as well. I once again spoke to the duty manager who said she would deal with it. A few hours later it was finally fixed.

As the resort is self catering we take a griller to cook some of food on. During the first week of our stay the cleaning staff would clean the griller, but during the second week they would not. We would have to ask then to clan the griller.

The kids pool was fair but i saw the staff putting chlorine into the pool in the middle of the day, when i asked why that was there was no answer forth coming.

Other than these issues which seemed to take from great beach time it was a nice enough, however i doubt i will going back in 2007

  • Liked — The view
  • Disliked — I had to complain about so much
  • Stayed December 2006, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank azalea45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cabana Beach Resort

Property: Cabana Beach Resort
Address: 10 Lagoon Drive, Umhlanga Rocks 4319, South Africa (Formerly Cabana Beach Lifestyle Resort)
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Umhlanga Rocks
#3 Luxury Hotel in Umhlanga Rocks
#3 On the Beach Hotel in Umhlanga Rocks
#4 Romantic Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cabana Beach Resort 4*
Number of rooms: 217
Official Description (provided by the hotel):
Set in the heart of KwaZulu Natal’s exclusive Umhlanga Rocks, the Cabana Beach resort is a firm favourite amongst families who travel to the coast for an unbelievable holiday experience. Boasting a Mediterranean feel and overlooking the glorious Indian Ocean this award-winning resort offers guests every home comfort as well as a vast array of leisure activities. ... more   less 
Also Known As:
Cabana Beach Lifestyle Hotel Umhlanga Rocks

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