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“First time at umhlanga sands”

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uMhlanga Sands Resort
Ranked #5 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“First time at umhlanga sands”
Reviewed July 7, 2013

In July. 2013 we stayed at Umhlanga Sands for the first time. We have 2 teenage kids and we were expecting a 4 star experience. The Hotel has a rundown feeling more of an aged casino than a resort. The main pool area is carpeted with false lawn not what you would expext of a 4 star establishment.

At check in, at 2pm as prescribed we arrived at a room still being cleaned after an 8 hour journey, forced to stand and wait while the previous occupants dirt was being removed from the room.

There is non exisitng security with the premises open to the beach with no access control and advertising of timeshare luring strangers onto the property. A false sense of security for the many families with small children.

Althoug we enjoyed our time at tbe sands it was not without constand worry about security. I would rate the hotel no more than a 3 star.

This will not be our first choice into the future

Room Tip: The lower rooms below floor 5 has an outside balcony overlooking the ocean
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank qwixrwp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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627 reviews from our community

Traveler rating
    342
    197
    56
    16
    16
See reviews for
352
176
11
27
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Shelly Beach, KwaZulu-Natal, South Africa
Level Contributor
182 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 1, 2013

this is a must as family to experience
smooth check-in on a very busy day
spotless rooms, well maintained and positioned
kid friendly, well actually totally equipped for a family with kids, either small or teenagers, something for all the kids
wonderful stay

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chantel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 24, 2013

I visit this resort regularly and we're regularly reminded why this is our favorite holiday destination. Great facilities and service, always something to do and not forgetting the unbelievable Indian Ocean views. It feels like you're actually sleeping on the beach.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suhail1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sasolburg, South Africa
Level Contributor
115 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed June 7, 2013

We visit this wonderful hotel regularly and every time we come here we are stunned by the quality of service and facilities.

The full program to entertain us and the kids every day, makes us feel like we are on a ocean cruise, without the seasick associated with the cruise.

The restaurants in the hotel is convenient and of good quality.

Checking out on a Saturday can be a problem as a lot of guests are checking out at the same time, I suggest staring early.

I can recommend this hotel.

Room Tip: All rooms have a sea view. If you want to be away from the noise select a floor higher than the 4th...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Boschenvaal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloemfontein, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 2, 2013

It is an absolute pleasure to go to Umhlanga Sands. Great activities and entertainment and friendly service! A definite thumbs up to the Entertainment Team for their upbeat, enthusiastic and professional attitude towards the guests.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Desmari G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, Gauteng, South Africa
Level Contributor
8 reviews
6 hotel reviews
Reviewed May 24, 2013

I have just spent five wonderful days at Umhlanga Sands Lifestyle Resort. From arrival to departure it has been a pleasure to be there. The staff members go out of their way to connect with all their guests and to ensure that everybody is having the time of their lives. The customer care was therefore absolutely out of this world! The accommodation was also superb and clean and the staff members excellent in their servicing of the rooms. This is absolute value for money and the best vicinity in South Africa to relax and to forget about the rat race. Excellent, excellent - keep up the good work!!!

Room Tip: I have stayed in different rooms - all excellent!
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umhlanga
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 12, 2013

From check in to check out, this resort is fun to stay at. You can be involved in everyday activities as much or little as you choose. Fantastic friendly staff. Cleanest resort we have stayed in , rooms are cleaned everyday and to a high standard. No wonder we come for five weeks every year. Thanks Sands for a wonderful and restful stay. Beautiful location to top off.

Room Tip: Any room is great as all face the sea.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about uMhlanga Sands Resort

Property: uMhlanga Sands Resort
Address: 44 Lagoon Drive, Umhlanga Rocks 4319, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#5 Family Hotel in Umhlanga Rocks
#5 Business Hotel in Umhlanga Rocks
#5 Luxury Hotel in Umhlanga Rocks
#5 Romantic Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): $
Hotel Class:4 star — uMhlanga Sands Resort 4*
Number of rooms: 237
Official Description (provided by the hotel):
An idyllic resort located mere steps away from the pristine Umhlanga beachfront, the Umhlanga Sands Timeshare Resort is the perfect location for travellers looking for something out of the ordinary. Sporting easy access to all the major tourist attractions as well as fantastic facilities geared towards holiday activities, the Umhlanga Sands is a perfect destination for families seeking self-catering Timeshare accommodation in KwaZulu Natal. ... more   less 
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Also Known As:
Umhlanga Sands Lifestyle Hotel Umhlanga Rocks
Umhlanga Sands Hotel
Umhlanga Rocks Hotel

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