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“Fantastic Experience”
Review of Beverly Hills

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Beverly Hills
Ranked #3 of 19 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed March 28, 2010

After 10 days of safari and adventure, we were ready for a few relaxing days at the beach. This hotel is very accomodating - there was a snafu with our adjoining rooms and the staff fixed it in short order. Basically, the attitude of the staff is "how can we help you." There is not much of a beach in front of the hotel but who needs it when you have comfortable chaises looking out at the ocean with staff who comes to clean your sunglasses, brings cool towels and all the food and drinks you want. There are plenty of places to eat within walking distance and the breakfast on the patio is wonderful. The atmosphere is refined without being stuffy. This hotel is the perfect place to relax.

  • Stayed: January 2010, traveled with family
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Thank triplove4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded October 3, 2013

Thank you for taking the time to write a review. We are delighted you enjoyed your stay. Warm regards the Beverly Hills team

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1,111 - 1,117 of 1,179 reviews

Reviewed March 7, 2010

I arrived at the hotel in the morning after a long trip to Durban. I was greeted warmly by the staff immediately. My room wasn't ready however, so they invited me to the patio overlooking the sea and the pool for some drinks. I wanted an iced coffee - which they had never made before, but they happily indulged me and made me a perfect glass. My room was ready in no time and was immediately impressed by the view and all the amenities: a welcome fruit platter, cookies, wine, and the Nespresso machine. The spa service is great - give the massage a go! The room service - although the menu was limited - arrived quickly and the food was satisfying. By my second morning, the staff had memorised my typical breakfast order and offered it to me immediately. This is a great place to stay if you are in the area.

  • Stayed: March 2010, traveled on business
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Thank eastmayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded October 3, 2013

Thank you for taking the time to write a review. We are delighted you enjoyed your stay and look forward to welcoming you back to the hotel . Kind regards

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Reviewed January 26, 2010

I stayed for two nights in this hotel.
Rooms: the rooms have ocean view but they are very small and there were ants in the complementary fruit plate during all our staying.
The swimming pool was not clean enough.
The beach near the hotel was not nice.
Food: We have lunch which was not good, Breakfast excellent and we have dinner once which was very good.
Staff very friendly and the gym even though is small has good equipment.
The hotel looks a bit shabby.

  • Stayed: January 2010, traveled with family
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1  Thank panther59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded October 28, 2013

Dear Valued Guest Thank you for taking the time to write a review. We are delighted you enjoyed your stay. The whales in front of the hotel have offer magnificent sightings this time of the year. We look forward to welcoming you back in the not too distant future. warm regards John de Canha General Manager

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Reviewed December 20, 2009

We stayed at the Beverly Hills Hotel in Umhlanga Rock, South Africa for 2 nights - I was returning to Durban for the first time since 1978. The hotel was everything you could expect from a 5 star - in particular the service was excellent. All the staff and in particular the concierge couldn't do enough for you. Thanks to them we were able to get a booking at the fabulous La Colombe, in Constatia (see seperate review). Throughout though the staff made this a very enjoyable stay.

The food in the restaurant was good and drinks reasonally priced. Our room was very nice, with a little balcony - all rooms are sea facing. We enjoyed our stay there very much indeed.

  • Stayed: November 2009, traveled as a couple
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Thank SMSteve2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded December 13, 2013

We are delighted you enjoyed your stay and do hope to welcome you back soon. Kind regards The beverly Hills family

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Reviewed June 24, 2009

Small but very cosy rooms. All rooms are sea facing, so nice to fall asleep with the sound of the waves ! Gym is small (2 treadmills only) but equipments are very new (Technogym). As everywhere is South Africa (it seems), service is unconsistent, some day no newspapers, no toiletries refill, ... Nespresso coffee machine in the room. A casual bar and 2 nice restaurants (Indian and also French / Mauritius) just accross the street.
Good business hotel overall.

  • Stayed: June 2009, traveled on business
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Thank Frog_Singap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded December 13, 2013

Thank you for your review. We welcome all opportunities to grow and improve our service, and are constantly striving to exceed guest expectations. we look forward to welcoming you back soon. Kind regards The Beverly Hills family

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Reviewed April 8, 2009

Everything excellent apart fromt two things

check in was very slow
the shower temperature fluctuated - not what you expect in a hotel of this class

But everything else was super.

  • Stayed: April 2009, traveled as a couple
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Thank Fachtna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded December 13, 2013

Thank you for your review. We are constantly striving to exceed guest expectations and are committed to offering guests professional service. We look forward to welcoming you back to the hotel soon.Kind regards The Beverly Hills team

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Reviewed March 26, 2009

We stayed in a standard double room, the room was nicely decorated, with a small balcony with pool and sea views. The room was not what i would call spacious, but was still very comfortable. In the mornings we had a delicious buffett breakfast. There is a large selection of fresh fruits, pastry, bread cheeses and meats. Also there is a breakfast menu, where you can order other items, such as a full cooked breakfast, pancakes and waffles. The food is wonderful! Staff are extreremely helpful and pleasant. Overall we had a great stay,and i would definately visit again.

  • Stayed: March 2008, traveled as a couple
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Thank chloe-marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded March 18, 2014

Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service.

Kind regards
Beverly Hills team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beverly Hills

Address: 1 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Umhlanga Rocks
#3 Romantic Hotel in Umhlanga Rocks
#3 On the Beach Hotel in Umhlanga Rocks
#3 Family Hotel in Umhlanga Rocks
#3 Luxury Hotel in Umhlanga Rocks
Price Range: $271 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beverly Hills 5*
Number of rooms: 88
Official Description (provided by the hotel):
Umhlanga Rocks is one of South Africa’s premier leisure destinations. Boasting glorious weather, loads of attractions and glorious golden beaches it’s easy to understand why. For luxurious holiday accommodation and all rooms facing the indian Ocean,the Beverly Hills Hotel, with its picture perfect setting and marvelous facilities, is the hotel for discerning travelers. Step in side and you will sense you have arrived at a very special place. A landmark iconic hotel renown for professional intuitive service ... more   less 
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Also Known As:
Beverly Hills Umhlanga Rocks

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