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“Honeymooning Bliss”
Review of Beverly Hills

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Beverly Hills
Ranked #4 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Durban, South Africa
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Honeymooning Bliss”
Reviewed March 18, 2014

The room and staff were lovely.

We spent our first night as a married couple at the hotel and the staff were amazing went out of their way to accommodate for our needs and decorate the room with rose petals, champagne and strawberries. Absolute bliss!

Breakfast was lovely and I love that all rooms are sea facing

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Camish52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, March 19, 2014
Dear Valued Guest
Thank you for taking the time to write a review .
We are delighted you enjoyed your stay and we hope to be part of your milestone memories in the future
warm regards
John De Canha
General Mamager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,046 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
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English first
Rome, Italy
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 10, 2014

For business trip reasons I have been at this hotel twice and both experiences have been just great. I arrange meetings & incentives all over the world and never met a hotel General Manager as Mr John de Canha: he has a lot of experience, perfectly knows how to support clients for making an event successfull, he has an eye on details, always available and smiling.
The hotel has an amaizing view on the sea, rooms are comfortable and service great.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, March 18, 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service. We are glad you agree that our location is simply stunning and we hope to see you back very soon .

Kind regards John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 9, 2014

the room was sea facing and had a well cleaned balcony overlooking the indian ocean with a beautiful view,the food & beverage was a best in terms of service and my palate was absorbed into taste fillet...


  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Maxwell N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, March 18, 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service.
It is our privilege to part of the hotels 50th birthday celebrations and we hope to see you back very soon

Kind regards John de Canha General.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level 4 Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 7, 2014

I live in South Africa.Last week my wife and I spent 3 nights at the Beverly Hills hotel in Umhlanga which is a 5star establishment.This hotel will be celebrating its 50 years of existence in December2014.No doubt it is stll the Grande Dame of hotels in South Africa.Exquisite,great service and has character.This hotel is worth a stay.It is on the beach.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AHMEDSULIMAN55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, March 18, 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service.

We are glad you agree that our location is simply stunning and we hope to welcome you back to the hotel very soon .

Kind regards John de Canha, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gauteng
Level 6 Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 3, 2014

A favourite of ours this is by far the best hotel in terms of customer service and luxury and can compare well internationally. As always an amazing experience! Staff are always going out of their way to assist. A warm and friendly atmosphere where you always feel like a VIP

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Aradhana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, March 18, 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service.
we celebrate our 50 year milestone this year and we hope to see you back very soon .

Kind regards John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luanda
1 review
Reviewed March 3, 2014

Kishan and Colin are stars. Their warmth, hospitality and courtesy was much appreciated. I asked the food and beverage manager if he could get some oranges for me and he give me a bit of a speech about how it was not the right season being your summer and this is a winter fruit. I only wished if he had sent one of his staff to P and P or Woolies up the road as it was available in abundance and I also did not appreciate his little speech about what fruits are in season. I am guest and not a student interested in agriculture. In room dining requires a lot of work from the management albeit the staff was very pleasant but slow and none of the trays included condiments, salt and pepper, and napkins. For every time we had in room dining we had to call back for something else which took another 20 minutes making the dining very mediocre. The AC in my room 204 was leaking and I complained three times without any solutions. I finally let it go as we were leaving, unfortunately it did destroy the carpet in the room. Housekeeping need to kick up their act as the bathroom floors were always left sticky, the balcony windows not cleaned. This is our fifth time in the Beverly Hills and we always have considered it as home away from home. Unfortunately the standard of rooms, in room dining and housekeeping are not five star. Having said that most of the staff were amazing especially the breakfast crew. We would consider a return visit. Thank you.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Faiza H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, March 18, 2014
Dear Valued Guest

Thank you for taking the time to write a review .Constructive points are welcome and aid us in improving our standards. Your notes regarding housekeeping and in room dining have been attended to. Thank you again.
We hope to welcome you back to the hotel very soon .

Kind regards
John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dcusa
Level 5 Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed March 1, 2014

I have stayed here before.....and it just keeps getting better. The STAFF is what make the B HIlls work. They are outgoing, friendly, and courteous. You are always welcome upon entering. EACH morning a staff member will make you feel like your an OLD FRIEND.
I have stayed NEXT DOOR at the Oyster BOX hotel....NO comparison !!!! The staff here OUTSHINES the Oyster BOX staff BY 10 fold.

If your decision is ..... Beverly Hill or Oyster Box ..... Pick the Beverly Hill YOU will not be disappointed.....and it is half the price...for the same view.

AGAIN....the staff was GREAT.....BUT I can see why.....The GM is Flamboyant and very personable he always greets you with a warm smile....and a " How is everything ....What can we do for you today " It all starts from the TOP......I would stay here again without hesitation

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Poppbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, March 18, 2014
Dear Valued Guest

Thank you for taking the time to write a review .We get much pleasure from reading your compliments which motivate all of us to keep striving for the best service.

We hope to welcome you back very soon .

Kind regards John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beverly Hills

Property: Beverly Hills
Address: 1 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Umhlanga Rocks
#3 Family Hotel in Umhlanga Rocks
#3 Romantic Hotel in Umhlanga Rocks
#4 Luxury Hotel in Umhlanga Rocks
#4 On the Beach Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Beverly Hills 5*
Number of rooms: 88
Official Description (provided by the hotel):
Umhlanga Rocks is one of South Africa’s premier leisure destinations. Boasting glorious weather, loads of attractions and glorious golden beaches it’s easy to understand why. For luxurious holiday accommodation and all rooms facing the indian Ocean,the Beverly Hills Hotel, with its picture perfect setting and marvelous facilities, is the hotel for discerning travelers. Step in side and you will sense you have arrived at a very special place. A landmark iconic hotel renown for professional intuitive service ... more   less 
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Also Known As:
Beverly Hills Umhlanga Rocks

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