We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Old classy Charm”
Review of Beverly Hills

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Beverly Hills
Ranked #4 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Cape Town Central, South Africa
Level 3 Contributor
10 reviews
3 hotel reviews
“Old classy Charm”
Reviewed August 22, 2013

I absolutely love this hotel, with its warmness, on arrival, the lounge areas, the warm reception and its right on the beach, its a beautiful affair. the patio outside and poolside chairs, its everything right, the food - dinner was exceptional, the rooms and the patios on every room - see the sunset and drink some wine - this is my favourite place in Durban. The only glitch is there is NO kids club... c'on guys get with it.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bambi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this review, September 6, 2013
Dear Valued guest Thank you for taking the time to write a review. We are delighted you enjoyed your stay and look forward to welcoming you back soon Kind regards John de Canha, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,048 reviews from our community

Traveler rating
    766
    191
    50
    28
    13
See reviews for
242
452
32
209
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Cape Town, Western Cape, South Africa
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 22, 2013

Spent 7 nights and enjoyed every moment. Mom & daughter quality time. From the moment we arrived until we departed we were treated with friendliness and made to feel special. Staff outstanding. The fact we could eat breakfast until ten thirty added to our holiday. Breakfast a sheer delight including the monkey business somedays. The golden oldie waiters were the best ever!! Housekeeping excellent and attention to detail. The gym excellent and pool area great for relaxing with friendly staff attending to our every need. We were sorry to leave and head back to a wet and cold Cape Town. Next year we will be back so keep up the excellent service and friendly staff. Saying goes Breakfast like a King - and that we did.
.

Room Tip: Sixth floor in the middle.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this review, September 8, 2013
Dear Valued Guest Thank you for taking the time to write a review. We are delighted you enjoyed our wonderful climate and were spoilt and pamperedat the hotel. We look forward to welcoming you back to the hotel ...same time next year. Kind regards General Manager , John de Canha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 20, 2013

We had a fabulous time at the Beverly Hills hotel. The staff were fantastic and did everything possible to make our stay comfortable. The only small hiccup is I had booked a corner room and this was confirmed with me earlier in the week prior to our arrival date - we arrived late on the Friday afternoon and was told that our room was given away - this was an issue as the general rooms are small and we need a campcot for my 18 month old daughter.
This took about an hour to rectify but eventually we were upgraded and put into one of the Pool Cabanna rooms which is pure luxury.
Besides for the small issue on arrival - we had a great stay and a fantastic time. Breakfast as per usual was excellent and we look forward to another holiday at the Beverly Hills Hotel

Room Tip: Always try and ask for a corner room - they are bigger than the standard rooms
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobynGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this review, September 6, 2013
Dear Valued Guest Thank you for taking the time to write a review. We are delighted you enjoyed your stay and look forward to welcoming you back to the hotel very soon. warm regards John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Africa
Level 4 Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 19, 2013

Overlooking the Indian Ocean, located in one of the wealthiest suburbs in SA, the Beverley Hills hotel is iconic in terms of the history it possesses and the views it provides. Sol Kerzner had the foresight to choose the best location, gaining first mover advantage in this now highly sought after area in Durban.
Hubby and I stayed at the hotel for two nights. Check in was smooth and we were escorted by the charming Sihle to our room (standard room). It was compact and had everything one needed, but if one prefers more space, then it is advisable to upgrade to a higher category room. Breakfast was good and staff were pleasant at all times.
We had an issue with the shower and having brought it to the staff's attention it was sorted out quickly.
Overall a pleasant experience, but it left us wanting still. Perhaps our expectations were too high given the rave reviews...perhaps its because we had arrived at this hotel after a phenomenal stay at a rival "hotel" in the province...or perhaps we have stayed at enough 5 star hotels worldwide and locally now to know when expectations are being met or exceeded.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Burgeoning_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this review, September 6, 2013
Dear Valued Guest Thank you for taking the time to write a review. We agree we have a beautiful location, and hope to welcome you back to the hotel very soon, Warm regards John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
durban
Level 6 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 25, 2013

The wind in our hair and the Indian Ocean as our backdrop, I'm having lunch at one of the most dramatic landscape views of the Indian Ocean, a winters day, with the sun shining and say for a light breeze, it was the only reason to sit indoors. The Beverly Hills Hotel in Umhlanga Durban,
where one can sit and watch dolphins make their daily trade route. A landmark hotel and one of Durban's grand old dames, this hotel is an institution for weary travellers and businessmen alike.
more on kimssouthafrica

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank proudlysaDurban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorna G, Public Relations Manager at Beverly Hills, responded to this review, July 30, 2013
Dear Valued Guest Thank you for taking the time to write a review. We are delighted you enjoyed your visit to elements cafe bar and we look forward to welcoming back to the hotel in the not too distant future. Warm regards John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 1 Contributor
4 reviews
Reviewed July 2, 2013

I stayed at the Beverly Hills Hotel a week ago for 4 days. I decided to take my parents for a 5 star getaway. They were really blown away by the service, especially at breakfast. A staff member named Dennis made sure that we were well looked after. My dad is not a big breakfast person, but Dennis ensured that his special request, even if it was just a toasted cheese and tomato was catered for. On leaving Dennis went out of his way to bring us water, even if it was just for the road.

Another staff member called Claude was always charming when he'd see us around the hotel. The only thing i could fault the hotel on, is the size of the rooms as compared to some of the international 5 star hotels we've stayed at.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Umesh_Vaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorna G, Public Relations Manager at Beverly Hills, responded to this review, July 30, 2013
Dear Valued Guest Thank you for taking the time to write a review. We are delighted you enjoyed your experience at the hotel. We agree with you, Claude and Dennis are a great asset to our hotel. We look forward to welcoming you back to the hotel in the not too distant future. Warm regards John de Canha ,General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vereeniging, South Africa
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2013

staff at the lounge were slow to get our drinks order. the service was bad with the head chef to get the drinks orders out after asking 4 times. nobody on the floor was checking the main food table to see when the food got finished. the bill was wrong and had to be fixed. after going to the hotel for a long time the service sunday on overall was the worst we've ever had.

Helpful?
Thank CHRISTEL237
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lorna G, Public Relations Manager at Beverly Hills, responded to this review, July 30, 2013
Dear Valued Guest Thank you for taking the time to write a review. I am disappointed to learn of your experience. I would like to contact you directly to invite you back to prove to you that this hotel is worthy of her wonderful reputation. Kind regards John de Canha General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travelers also viewed these Umhlanga Rocks hotels
0.1 mi away
The Oyster Box
The Oyster Box
#2 of 18 in Umhlanga Rocks
1,793 reviews
0.2 mi away
Protea Hotel by Marriott Durban Umhlanga
1.0 mi away
Holiday Inn Express Durban - Umhlanga
Holiday Inn Express Durban - Umh...
#11 of 18 in Umhlanga Rocks
402 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
AHA Gateway Hotel
AHA Gateway Hotel
#7 of 18 in Umhlanga Rocks
330 reviews
1.2 mi away
Protea Hotel By Marriott Durban Umhlanga Ridge
Protea Hotel By Marriott Durban ...
#13 of 18 in Umhlanga Rocks
303 reviews
1.2 mi away
aha Royal Palm Hotel
aha Royal Palm Hotel
#8 of 18 in Umhlanga Rocks
265 reviews
Show Prices
Show Prices
Show Prices

Been to Beverly Hills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Beverly Hills

Property: Beverly Hills
Address: 1 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Umhlanga Rocks
#3 Family Hotel in Umhlanga Rocks
#3 Business Hotel in Umhlanga Rocks
#4 Luxury Hotel in Umhlanga Rocks
#4 On the Beach Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Beverly Hills 5*
Number of rooms: 88
Official Description (provided by the hotel):
Umhlanga Rocks is one of South Africa’s premier leisure destinations. Boasting glorious weather, loads of attractions and glorious golden beaches it’s easy to understand why. For luxurious holiday accommodation and all rooms facing the indian Ocean,the Beverly Hills Hotel, with its picture perfect setting and marvelous facilities, is the hotel for discerning travelers. Step in side and you will sense you have arrived at a very special place. A landmark iconic hotel renown for professional intuitive service ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, TripOnline SA, Travelocity, Agoda, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Beverly Hills reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Hills Umhlanga Rocks

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing