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“Wonderful”
Review of Beverly Hills

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Beverly Hills
Ranked #3 of 19 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed May 13, 2012

Wonderful hotel, staying a night here is a really lovely experience. Catching sunrise from the bedroom balcony and doing some exercise on the outside spinning bikes in the morning just topped off our stay at this first class hotel. Staff were faultless.

  • Stayed: May 2012, traveled as a couple
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Thank Irene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded July 24, 2012

Thank you for taking the time to write a review, and we thank you for your kind comments. We look forward to welcoming you back to the hotel in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,083 - 1,089 of 1,205 reviews

Reviewed May 13, 2012

Just spent two nights at the Beverly Hills Hotel...had to drive 8 hours to get there on Friday and I hours home today! If I had the chance to check in immediately I would turn around and make the drive back. WOW! It may be possible to ruin an amazing location but I doubt it. But to make that location feel like your own it takes an amazing hotel staff. MD John has it sorted out and the troops are well trained and constantly at their posts. What I noticed most unlike many hotels around the world is the staff to guest ratio. What an amazing place and staff.

Special mention has to be made of Nikki Vermaak. For weeks I worked with her by email and phone organizing our special reunion/birthday event with friends who live in Durban. Nikki treated me like I was the most important client she ever had. WOW. That's 5 stars and 2 WOWs so far. I will not go into the details but Nikki is at The Beverly Hills because she loves "celebration hotels" and she makes The Beverly Hills a huge celebration. We will find our way back somehow.

If you are in the Durban area you will find tons of great places but you are not going to beat the Beverly Hills experience (location, facilities, STAFF, and Nikki).

Enjoy.

Room Tip: Just speak to Nikki before you go!
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  • Stayed: May 2012, traveled with friends
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1  Thank TravelingWriter001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded July 24, 2012

Thank you for taking the time to write a review. We are delighted you chose the Beverly Hills for your celebration and hope we will be your choice of venue for your next celebration. We, at the Beverly Hills, love any celebration!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2012

Overall absolutely fantastic experience. Loved services at your pool! And the fabulous breakfast. Small details left out with room service, i.e. replacing bathroom candle, replenishing coffee/tea stock.

Stayed: March 2012, traveled as a couple
1  Thank Krattie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded July 24, 2012

We are delighted you enjoyed your stay. It is indeed our pleasure and privilege!

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Reviewed May 9, 2012

Dean, Kamantha and Arisha provided superb service. Dean was efficient and absolutely kind and caring in receiving us @ that late hour and really made our check in process a breeze. I value the warm reception, willl definitely return and appreciate the personalised service. Thank you kindly, Ranjan Sewgambar.

  • Stayed: March 2012
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Thank courage12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded July 24, 2012

Thank you for taking the time to write a review . We look forward to welcoming you back to the hotel in the not too distant future .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2012

Although I have not stayed here since June 2011, I have only recently joined trip advisor, so I really wanted to add this review. I am originally from Umhlanga and now live in the UK, but do try to go home at least once a year and always stay in The Beverly Hills. I am lucky enough to have travelled all over the world as my partner is a travel agent and we always stay in amazing hotels, but nothing compares to the upmarket comfort,service and sheer luxury of this grand old lady. The food is exceptional, particularly the amazing breakfasts on the sun drenched patio watching the dolphins over a glass of bucks fizz. The rooms whilst not as big as modern hotels are classy and very comfortable with all the modern conveniences . The service from management and staff alike is fantastic whilst never overbearing. Oh, I could go on and on, but the hotel speaks for itself, if you are going to vist the gorgeous North Coast of KZN, book into the sublime Beverly Hills and have yourself a rare treat. Oh btw, I will be back later this year and can't wait.

Room Tip: All rooms are sea facing with amazing views, but request a high up floor for the best views.
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  • Stayed: June 2011, traveled as a couple
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Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded May 7, 2012

Dear Valued Guest Thank you so much for taking the time to write a review. We value your input and delighted you had a memorable and happy stay with us. We look forward to welcoming you back to the back on your next visit to Umhlanga

Kind regards

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Reviewed April 30, 2012

Went to the Beverley Hills Hotel and ordered the high tea menu with three other guests.

While the food, drinks, atmosphere was lovely and while the waiters were all very friendly, the service was VERY slow and they got the order wrong.

Now, to me, service at a 5 star establishment should be just that: 5 star. I'm sorry to say that I was disappointed. I hope the Beverly Hills hotel will pick up on these reviews and address their service levels.

  • Stayed: April 2012
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2  Thank TrevorLovell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded May 2, 2012

Dear Valued Guest

Thank you for taking the time to write a review. Please accept our sincere apologies for the inconvenience caused. Your comments are taken very seriously and we will ensure that corrective steps are taken.
We do hope we have the opportunity to welcome you back to the hotel in the not too distant future

Best regards

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Reviewed April 26, 2012

Friendly excellant hotel, staff were great. Only 1 hiccup, we were overlooked at breakfast on the terrace for a while, they were busy, but otherwise great, would definately stay again.

  • Stayed: April 2012, traveled as a couple
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Thank LinPicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEVHILLSUMHLANGA, Public Relations Manager at Beverly Hills, responded to this reviewResponded May 1, 2012

Dear Valued Guest We greatly appreciate you taking the time to write a review. We sincerely hope you are able to return to the hotel in the not too distant future and are able to linger a little longer....

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Beverly Hills

Address: 1 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Umhlanga Rocks
#3 Romantic Hotel in Umhlanga Rocks
#3 Family Hotel in Umhlanga Rocks
#3 Luxury Hotel in Umhlanga Rocks
#3 On the Beach Hotel in Umhlanga Rocks
Price Range: $314 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Beverly Hills 5*
Number of rooms: 88
Official Description (provided by the hotel):
Umhlanga Rocks is one of South Africa’s premier leisure destinations. Boasting glorious weather, loads of attractions and glorious golden beaches it’s easy to understand why. For luxurious holiday accommodation and all rooms facing the indian Ocean,the Beverly Hills Hotel, with its picture perfect setting and marvelous facilities, is the hotel for discerning travelers. Step in side and you will sense you have arrived at a very special place. A landmark iconic hotel renown for professional intuitive service ... more   less 
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Also Known As:
Beverly Hills Umhlanga Rocks

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