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City Lodge Hotel Umhlanga Ridge
Ranked #11 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Always a good choice”
4 of 5 bubbles Reviewed June 24, 2014

I have stayed at the City Lodge in Umhlanga a few times now and its a great choice for a few nights in Durban.

Very nice rooms, brilliant location and very friend staff. Gateway is just over the road so lots of restaurants and access to any shops you might need.

This continues to be our hotel of choice for business travel to Durban

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review, July 1, 2014
Thanks for the great review. We're happy that you enjoy staying with us, and that the staff were friendly and welcoming. Thanks for making us your choice when you're staying in Durban! We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
    22
    80
    32
    5
    3
See reviews for
17
25
5
76
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
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English first
Benoni
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed May 31, 2014

As City lodge Umhlanga Ridge is situated across from Gateway shopping center, entertainment, shopping and restaurants at your doorstep. Big bathroom with separate shower but room looked in need of updated decor specially in comparison to room at City Lodge Durban. A big shout out for the housekeeping staff, who happily dried t-shirts for us. Pool needs some attention as it had some algae and the pool cleaner did not reach all areas.

  • Stayed March 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Trudie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review, June 4, 2014
We thank you for the informative review. We're glad you enjoyed the spacious bathroom. We will look into your issues regarding the pool as well as the decor. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Level Contributor
129 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

Ironically I spent Monday in the City Lodge Waterfront and Tuesday in City Lodge Umhlanga so was perhaps easier to do a live comparison. The Umhlanga one gets to be better due to its location at the Gateway shopping centre in a paved , enclosed mixed residential / hotel / retail block , very tendy and still new. The Hotel has some nice touches , the rooms are nicer with the open bathroom with the louvered door between bedroom and bath , and this gives a better fllow and more light , feels less pokey. Nice new lamps and linens also give the impression that it is a better hotel , but in fairness the V and A verson is much older and not as near the shopping precinct on foot as its Durban sister is.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faye J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review, May 30, 2014
We thank you for the informative review. We're glad that you enjoyed your stay, and found the location convenient. We hope to see you again soon, either in Capetown or Durban!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed May 14, 2014

Great positioning opposite the Gateway Shopping Centre. Decent restaurant, and nice entrance foyer with professional staff. Rooms are neat, albeit a little tired. Stayed with a family in two adjoining rooms and found it suitable.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SATraveller031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review, May 22, 2014
We thank you for the positive review. We're glad you enjoyed your stay with us and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 23, 2014

Very good location, easy access to the biggest shopping mall "Gateway shopping mall". However there are some other hotels near by for the same value.. like holidayinn express which is relatively new...

One our free internet, rest are chargeable..

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bala_Travel_exp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review, March 24, 2014
Thank you for the review. We are pleased to hear that you enjoyed the location. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 21, 2014

We stayed at this Hotel for two days from the 14th to 16th March 2014. City Lodge Umhlanga is a great value for money place to stay on the north coast of Natal: the staff are very service-orientated and extremely helpful and very pleasant. The rooms are large and comfortable and so is the bathroom.
Wonderfull service from the check-in clerk as well as the breakfast staff.
We were accomodated with our dietry requirements and hats off to the general manager for meeting our needs. Breakfast was good.
Shops and restaurants are on your doorstep and you dont have to drive to get to them. Highly recommended and will definitely return again. Well done City Lodge Umhlanga.

Room Tip: Rooms 201 and 203 overlooking Gateway or much quieter then room 202.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wismail_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review, March 24, 2014
Thank you for the great review. We are so glad to you that you enjoyed your stay and that our staff were so helpful. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Randburg, South Africa
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed March 12, 2014

Comfortable, clean, conveniently located accommodation. A walk across the road to the Gateway shopping centre, where a variety of restaurants are available as well as loads of entertainment. Close enough to the beach, but not walking distance.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoshneeG2803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Umhlanga Ridge, responded to this review, March 17, 2014
Thank you for the lovely review. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Lodge Hotel Umhlanga Ridge

Property: City Lodge Hotel Umhlanga Ridge
Address: 2 Palm Boulevard | P. O. Box 25173,Gateway M.C.P, Umhlanga Rocks 4321, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 18 Hotels in Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — City Lodge Hotel Umhlanga Ridge 3*
Number of rooms: 168
Official Description (provided by the hotel):
Ideally situated next to the upmarket Gateway shopping and entertainment complex, City Lodge Umhlanga Ridge blends into the surroundings of its modern environment. Durban is just minutes away on the adjacent freeway, as is the city’s international airport. The five-storey hotel is in the heart of the new business district that has emerged in the Umhlanga area. It is also a short drive from Umhlanga’s popular promenade and beach front. ... more   less 
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Also Known As:
City Lodge Umhlanga Ridge Hotel Umhlanga Rocks
City Hotel Umhlanga Rocks

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