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“Very enjoyable stay”

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Protea Hotel by Marriott Durban Umhlanga
Ranked #9 of 18 Hotels in Umhlanga Rocks
Reviewed January 11, 2012

Hotel is centrally located in Umhlanga village amongst shops and reasturants and a few minutes stroll to the beach. The rooms are large and clean with a small kitchenette. The staff are friendly, polite and efficient. The only disappointment is the roof top gold fish bowl that doubles as a swimming (splash) pool. It is extremely small for a hotel of this size and i only saw about 10 sun beds in the pool area. The breakfast i thought was expensive but there are plenty resataurants in the area that serve breakfast. I will definately stay here again as i found the hotel extremely comfortable.

  • Stayed: January 2012, traveled with family
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1  Thank JohannesburgPommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 - 280 of 316 reviews

Reviewed November 21, 2011

Stunning views, Rooms are great, just the aircon is a bit noisy. Staff made us feel wecome.

  • Stayed: November 2011, traveled with friends
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Thank grantmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2011

The hotel is really nice ,the breakfast is literally a great start to the day especially the croissants :) mmmmm

The rooms are tidied on a daily basis ,however i suspect that linen is not changed when staying for longer than one day as I found tissues from the night before between the sheets.

Staff friendly and accommodating

  • Stayed: November 2010, traveled with friends
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2  Thank frankibum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2011

Apart from the know nothing service, we were put in a twin room despite saying we wanted a double. We got moved after a farce then we tried having a shower and a bath. To cut a long story short it seems each room only has 100 litre hit water tank. So max 5 mins in shower (that's two times 2 and half mins) or a very shallow bath. Totally unacceptable.

Also the wifi is 100mb per stay. You stay one day get 100mb. You stay 14 days you get 100mb. NOT per day which is rather stupid.

Avoid this hotel at all costs. There are so many hotels in the same location that are mire modern and at the same price.

  • Stayed: August 2011
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2  Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2010

We arrived at night during World Cup time and were still able to secure a room for a reasonable price (although inflated by FIFA). Futhermore, the staff at the desk was helpful enough to find a newly renovated suite on a non-smoking floor for only a small increase in price.
Three large, young guys were able to fit in the room comfortably, with one sleeping on the sofa-bed and having a good night's rest each of our 5 nights. The room itself was plush, very comfortable and clean. Given that it was newly renovated certainly would have helped but the remainder of the hotel is apparently due to receive this treatment as well after the World Cup is over.
Would definitely stay there again as it is in the heart of Umhlanga - which is safe, trendy and has plenty of restaurants. Also has a great, secure parking lot on your floor which is very convenient.

  • Stayed: June 2010, traveled with friends
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1  Thank Big_Matt_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this reviewResponded October 26, 2015

Dear Shazwes

Thank you for commenting on your stay at the Protea Hotel Umhlanga.
Kind regards
Sylvia De Fries
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2010

Unfortunately our group only stayed at this hotel one night. Very clean, large rooms with cooking facility in the room, quiet, rooftop pool (rather small) and nice views of the bach from the room and the rooftop. There were a lot of nice restaurants nearby as well as some shops. I have no negative remarks about this hotel. It was a nice change from what we had already encountered on our South African holiday.

  • Stayed: March 2010
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Thank Z_richEve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2009

We stayed in the hotel for 1 night as we had to go to a business function at a venue close by. We did not spend much time in the hotel, but we were impressed with the size of the rooms and the amenities in the room. The small kitchenette was nice, although we didn't use it at all. The partial sea-view from the room was also appreciated. The breakfast the following morning was as expected, with everything one offer as per usual. The check-in staff and general staff throughout the hotel was very friendly and we appreciated this as well. We did like the newspaper underneath the door in the morning.
We did not pay for our night's stay (as the business was paying for it), but the morning upon check-out I saw what the rate for the room was for 2 people and was a bit shocked. The amount charged seemed exhorbitant for a 3 star hotel. There are definitely better options for the same amount of money spent.
We enjoyed our very short stay, but for the amount charged, there are definitely better options.

  • Stayed: September 2009, traveled as a couple
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1  Thank mitxcoac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Protea Hotel by Marriott Durban Umhlanga

Address: corner Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa (Formerly Protea Hotel Durban Umhlanga)
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Umhlanga Rocks
Price Range: $87 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Durban Umhlanga 3*
Number of rooms: 174
Official Description (provided by the hotel):
This 3-star paradise hotel is your gateway to golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of South Africa. If you want stunning views overlooking the KwaZulu-Natal coast, look no further than Protea Hotel Durban Umhlanga. Centrally located in the heart of uMhlanga Rocks, the hotel is 18 km from King Shaka International Airport and conveniently situated minutes from the protected beach and 10 minutes from Durban. The hotel offers friendly service, comfortable accommodation. Most of the hotel's 174 modern rooms feature breath-taking sea views, and are all elegantly and stylishly furnished. Enjoy a choice between 44 Semi self-catering facilities which include a microwave, fridge, cutlery, crockery and tea/coffee-making facilities. We've expanded in October 2016 with a brand new 15-floor tower! In addition to a new reception area and lobby, the project has added an extra 130 bedrooms for your convenience. The Lighthouse Breakfast Restaurant & Bar is situated on the ground floor, adjacent to the reception hall, and offers delicious breakfasts. The restaurant seats 146 guests and is open from 06:30 to 10:30. The bar is open from 14:00 to 23:00. ... more   less 
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga

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