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Reviews (444)
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Reviewed January 15, 2014 via mobile

This is an amazing hotel you wount regret it!! Enjoyd every second of it! The food was amazing plus the room and staff. Rooms are big the staff is very help full and overall a great stay. The hotel live up to the three cities standards and truly is an exceptional hotel!

  • Stayed: January 2014
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Thank Renierh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Marketing Co-ordinator at AHA Gateway Hotel, responded to this reviewResponded July 16, 2014

Dear Renierh123,
We thank you for taking the time to post a review on the Three Cities Gateway Hotel.
Guest feedback is extremely important to us and your extremely positive comments and 5-star rating of the hotel was very encouraging and appreciated.
We look forward to welcoming you back to the Three Cities Gateway Hotel again in the future.
Regards
Carol Macnab
Marketing Co-ordinator
Three Cities Gateway Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2013

Nice big rooms and a good location. The only problem being quite far away from the city centre. The only way to get to the city is via taxi. The location is safe and the shopping center is very close. Friendly staff.

  • Stayed: December 2013, traveled solo
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1  Thank josh7912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

Great hotel with friendly staff . Clean , spacious , modern rooms( would have liked a little bar fridge though). As others have said , there are privacy issues with the loo and shower. Everything worked and was well maintainded. I ordered room service twice ; the food was piping hot and tasty. There is direct access from the hotel to the huge Gateway Shopping Centre.

Room Tip: Rooms facing south are subject to constant kids noise at water park during the day and thumping disco music at night( seemed to stop at midnight)
  • Stayed: December 2013, traveled on business
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Thank RENSHAWWELSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2013

The location of the hotel is great. I have slept there twice. The first time was great, I had a queen size bed. Second time was horrible, I was given a room with 2 three quarter beds when I had specifically stated I was travelling alone. I had to squeeze myself on this tiny bed and woke up with a sore lower back. It was not worth my money

  • Stayed: December 2013, traveled solo
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1  Thank Zodwa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

First let me list the positives. The staff are excellent, always smiling and very willing to assist, with the strange exception of not helping with luggage into the room. The breakfast, which was included in our price, was very good with a variety of both cold and hot choices and both in plentiful supply. Proximity to Gateway Shopping Center was an easy 2 minute walk along a boardwalk which put you right into the Center with its vast selection of shops and restaurants.

The downside for me however was the configuration of the rooms, which are of a decent size, but have an open plan bathroom in which the toilet and shower are simply separate cubicles with frosted glass doors which open out directly into the bedroom with an open plan basin in front - affording no privacy whatsoever for either using the toilet or stepping out of the shower in order to get dressed. This might not worry a man too much, but I, as a lady, was terribly uncomfortable with this setup, preferring to carry out my ablutions in private. There were other rooms that we saw which had a free-standing bathtub next to the bed, just out in the open, and that, for me, would have been even worse than the shower cubicle setup.

If this lack of privacy isn't a problem, then I can add that the rooms have tea/coffee making facilities, flat screen tv and were very clean with good quality bed linen and towels. The mattress was too soft for me, but that too is only a personal preference as my husband said he didn't mind the mattress at all.

  • Stayed: October 2013, traveled as a couple
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5  Thank WendySouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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