We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wow, amazing hotel friendly staff great food! Truely worth it!!”
Review of AHA Gateway Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
AHA Gateway Hotel
Ranked #7 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed January 15, 2014 via mobile

This is an amazing hotel you wount regret it!! Enjoyd every second of it! The food was amazing plus the room and staff. Rooms are big the staff is very help full and overall a great stay. The hotel live up to the three cities standards and truly is an exceptional hotel!

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Renierh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol M, Marketing Co-ordinator at AHA Gateway Hotel, responded to this reviewResponded July 16, 2014

Dear Renierh123,
We thank you for taking the time to post a review on the Three Cities Gateway Hotel.
Guest feedback is extremely important to us and your extremely positive comments and 5-star rating of the hotel was very encouraging and appreciated.
We look forward to welcoming you back to the Three Cities Gateway Hotel again in the future.
Regards
Carol Macnab
Marketing Co-ordinator
Three Cities Gateway Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (382)
Traveler rating
Traveler type
Time of year
Language

332 - 338 of 382 reviews

Reviewed December 20, 2013

Nice big rooms and a good location. The only problem being quite far away from the city centre. The only way to get to the city is via taxi. The location is safe and the shopping center is very close. Friendly staff.

  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank josh7912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

Great hotel with friendly staff . Clean , spacious , modern rooms( would have liked a little bar fridge though). As others have said , there are privacy issues with the loo and shower. Everything worked and was well maintainded. I ordered room service twice ; the food was piping hot and tasty. There is direct access from the hotel to the huge Gateway Shopping Centre.

Room Tip: Rooms facing south are subject to constant kids noise at water park during the day and thumping disc...
See more room tips
  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RENSHAWWELSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2013

The location of the hotel is great. I have slept there twice. The first time was great, I had a queen size bed. Second time was horrible, I was given a room with 2 three quarter beds when I had specifically stated I was travelling alone. I had to squeeze myself on this tiny bed and woke up with a sore lower back. It was not worth my money

  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Zodwa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

First let me list the positives. The staff are excellent, always smiling and very willing to assist, with the strange exception of not helping with luggage into the room. The breakfast, which was included in our price, was very good with a variety of both cold and hot choices and both in plentiful supply. Proximity to Gateway Shopping Center was an easy 2 minute walk along a boardwalk which put you right into the Center with its vast selection of shops and restaurants.

The downside for me however was the configuration of the rooms, which are of a decent size, but have an open plan bathroom in which the toilet and shower are simply separate cubicles with frosted glass doors which open out directly into the bedroom with an open plan basin in front - affording no privacy whatsoever for either using the toilet or stepping out of the shower in order to get dressed. This might not worry a man too much, but I, as a lady, was terribly uncomfortable with this setup, preferring to carry out my ablutions in private. There were other rooms that we saw which had a free-standing bathtub next to the bed, just out in the open, and that, for me, would have been even worse than the shower cubicle setup.

If this lack of privacy isn't a problem, then I can add that the rooms have tea/coffee making facilities, flat screen tv and were very clean with good quality bed linen and towels. The mattress was too soft for me, but that too is only a personal preference as my husband said he didn't mind the mattress at all.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank WendySouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

Great hotel, friendly staff and perfectly positioned for business and holiday stay when you visit Umhlanga area.
The hotel is also right by Gateway shopping center so there are many restaurants and coffee shops at the door-step.
The room has a large comfortable bed, great shower and is very modern.
Breakfast was included in the price and had a decent variety of food to get the day started.
The free wifi throughout the hotel works sometimes so not 100% reliable.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TheTechieGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Room, comfortable and clean. Not massive and there was a bath in the middle of our room which was a little strange since there wasn't a huge amount of space but it was clean and good value for money. Breakfast was great (the breakfast staff were really really lovely). We'd had a few problems on check in, rooms not adjoining as requested, extra bed not made up but these were quickly addressed by the staff and they did their best to make up for the inconvenience.

Whilst you're unable to book online for more than 2 in a room if you book a junior suite, there's a day bed which can be made up. It's the equivalent of a small double and our 2 children (8 and 6) shared comfortably. If you do this, you'd either need to book directly or book and then phone the hotel and ask them to make sure the day bed's made up - there was a supplement but it wasn't prohibitive.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank headoftheclass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Umhlanga Rocks hotels
0.5 mi away
Holiday Inn Express Durban - Umhlanga
Holiday Inn Express Durban - Umh...
#11 of 18 in Umhlanga Rocks
424 reviews
0.2 mi away
Royal Palm Hotel
Royal Palm Hotel
#10 of 18 in Umhlanga Rocks
285 reviews
1.1 mi away
Protea Hotel by Marriott Durban Umhlanga
Show Prices
Show Prices
Show Prices
1.3 mi away
Beverly Hills
Beverly Hills
#4 of 18 in Umhlanga Rocks
1,157 reviews
0.4 mi away
Coastlands Umhlanga
Coastlands Umhlanga
#8 of 18 in Umhlanga Rocks
367 reviews
1.3 mi away
The Oyster Box
The Oyster Box
#2 of 18 in Umhlanga Rocks
1,924 reviews
Show Prices
Show Prices
Show Prices

Been to AHA Gateway Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about AHA Gateway Hotel

Address: corner Centenary Boulevard & Twilight Drive | Gateway, Umhlanga Rocks 4321, South Africa (Formerly Three Cities Gateway Hotel)
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Umhlanga Rocks
Price Range: $75 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AHA Gateway Hotel 3*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your AHA Gateway Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing