We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (450)
Filter reviews
450 results
Traveler rating
178
164
66
19
23
Traveler type
Time of year
LanguageAll languages
More languages
178
164
66
19
23
Show reviews that mention
All reviewsopen planrooftop poolshopping mallvirgin active gymmodern roomseasy accessbar fridgebusiness tripwalking distancechecking inconvenient locationenjoyed my staya great stayumhlanga arearoom servicebuffet breakfastcleaning staff
Filter
Updating list...
406 - 411 of 450 reviews
Reviewed June 28, 2013

Hotel is conveniently situated and rooms have an upmarket feel. Staff are friendly and are there to assist. Needed an adapter and one was brought up to my room within minutes. Pity there is no assistance for luggage (none was offered on my arrival). Fantastic place

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

We only spent one night at the gateway hotel, due to a last minute extension of our holiday. We were quite surprised at how stunning the rooms are, breakfast was good, staff were friendly, location was good, free wifi, however it was quite noisy in the early morning on the street side and the parking was a issue. We arrived quite late and the tiny hotel parking lot was already "full" we were told to park in the gateway shopping centre parkade, which we did not want to do because we had a rented car. There were cars with trailers that were taking up two parking spaces, and spaces that were prohibited beacuse they were loading zones and disability parkings. On our departure the next day, those so called prohibited parking spaces were now occupied by normal cars, one of which was a car belonging to gentlemen without disabilities who had also parked in the shopping centre parking and had no some how arranged for the hotel to let the park there. In addition to that some staff were seen parking in the hotel parking. We were not pleased with this, as well as the fact that the reception staff could not provide us with directions to get to the parking lot which is separate from the hotel entrance, perhaps they should provide valet service.

Stayed: June 2013, traveled as a couple
1  Thank variza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

Calls itself a hotel, more like a night club! One does not expect to have to endure heavy dance music beating practically in the next room. I would not recommend this hotel at all! Upon asking the front desk to have the music turned down, the music is in fact turned up and we are informed that it will be turned off at midnight!

Stayed: June 2013, traveled as a couple
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2013

My boyfriend and I love visiting all new hotels and restaurants in Durban. We love the sun and beach and all things Durban! we visited Gateway Hotel in December and we loved the place. The room was great! We stayed indoors mainly and enjoyed lying in and being in no rush. The bathroom was huge and was just such a lovely experience overall. we enjoyed, more importantly, the breakfast!! he didnt appreciate the mall being so close haha but i only went down for ONE shopping trip haha.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kailene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

Wow, was not so sure what were going to get by booking a hotel joined to a shopping centre, but it was a very good experience. The hotel was very well decorated, exceptionally clean and the rooms were very well equipped. The staff bent over backwards to make sure we had a good stay. The big bonus is the roof top pool and sun deck, which was very much enjoyed. You will not regret booking here.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Neil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews