I have the dubious pleasure of having to stay at this hotel every time I am in Durban which is at least twice a month. every time there are little things and sometimes large problems with this hotel. this hotel is always noisy due to the design of a large atrium area and function rooms on the top floor. the housekeeping department call at all times of the day or night for arbitrary reasons. The design of the hotel is not welcoming and has a strange ambiance about it.
The idea of visiting this hotel never excites me and I avoid Durban where possible to avoid having to stay here. There are hotels that seem to be able to make one feel so at home; this hotel makes one feel ill-at-ease every time.
- Official Description (provided by the hotel):
- This hotel overlooks the Indian Ocean, with all rooms featuring partial sea and city views. With optimum space and a modern look and feel, this hotel is ideal for corporate and leisure getaways. The hotel features superb banqueting and conferencing facilities ideal for weddings or corporate functions. With evenings catered for by the highly acclaimed Saffron Restaurant and the Vanilla bar guests are assured to leave with a brilliant taste of luxury. Mornings are best spent in the gymnasium and alongside the deck pool offers the opportunity to enjoy the mid day sun. Above all the Hotel offers excellence in service and always goes the extra mile to offer guests an experience they will find difficult to forget. ... more less
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