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“Excellent Service”

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Garden Court Umhlanga
Ranked #6 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Pretoria, South Africa
1 review
“Excellent Service”
Reviewed June 2, 2014

We stayed here for the Comrades 2014 marathon. Service was great, and so was the breakfast served at 3:00am! The staff was always friendly. Checking in and out of the hotel was painless. We'll definitely be back next year!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Rainer O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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631 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Midrand, South Africa
Level 5 Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 27, 2014

The close proximity to business and pleasure in Durban and surrounds makes this hotel an ideal location. Friendly and prompt service combined with value for money makes this stay worth while again and again. Just had a walk to Gateway shopping centre and a good meal at Beluga restaurant. Safe to walk out at night and the weather this time of the year is great.

Room Tip: Odd room numbers give you the internal pool view.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Konrad W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 27, 2014

Excellent location, central to Durban and the lush North Coast beaches, close to the airport as well as within walking distance to the "Gateway Theatre of Shopping' - which caters for shopping as well as entertainment catering for all ages as well varying options from surfing to science to movies including Imax theatre and a range of good selection restaurants/coffee shops in the area.
Have stayed at this hotel before and noted some changes to the shower enclosure, which improves privacy, however the bathroom now feels claustrophobic - not helped by the flickering lightings in the bathroom as well as to the entrance of the room.
The dinner selection was excellent, letdown by the service. Long wait before we were able to enjoy the well prepared meal.

Room Tip: Rooms facing the pool are less noisy
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kayroon14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 19, 2014

Orginally from Durban and now living in Joburg, had to travel to Durban for business and stayed at Garden Court Umhlanga - had a wonderful stay, rooms were excellent and clean. If I needed anything the staff were very helpful and the breakfast was excellent

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Janine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 19, 2014

Breakfast spread was amazing and the dinners were great.
Staff were all friendly and very efficient.
Room was comfortable and well kept.

We were just down for a weekend, however, really wish we could've stayed longer!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Christie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 17, 2014

We have actually stayed here twice. First it was for business and recently for a friend's wedding. We were not aware that we are booking the same hotel. We arrived early around eleven before check in we requested an early check in so we can change for the wedding. We were offered our room immediately without any buts. The breakfast was lovely in the morning with a wide selection. I also got to use my sunrands will definitely stay here again. This hotel is a walking distance to Gateway mall and restaurants, clubs shopping only 2 min away and alo close to the beach. Just like being in Miami

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mbalz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban
1 review
Reviewed May 15, 2014

Amazing place for a holiday , everything was perfect , we really enjoyed our stay the staff were really helpful , we will definitely be going back there , I would recommend family and friends to go there.





  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Shannen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Court Umhlanga

Property: Garden Court Umhlanga
Address: 7 Aurora Drive, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 18 Hotels in Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garden Court Umhlanga 3*
Number of rooms: 204
Official Description (provided by the hotel):
A contemporary interior design of fusing water features. The colours and textures of natural reed, sets the mood of the newly opened Garden Court uMhlanga. This hotel is ideally situated in uMhlanga Rocks. Within close proximity to the Gateway Shopping Centre and popular uMhlanga beaches. The hotel offers spacious guest areas with business and internet facilities to cater for business travelers.The hotel boasts a lush courtyard that offers guests a heated pool with a play-ledge for young children to enjoy. The gym facility on the 5th floor will ensure that health fanatics are also catered for. ... more   less 
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