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“Forgot items at the hotel . . . safely delivered to me!”

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Garden Court Umhlanga
Ranked #6 of 18 Hotels in Umhlanga Rocks
Certificate of Excellence
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Forgot items at the hotel . . . safely delivered to me!”
Reviewed July 18, 2012

The hotel is in an excellent condition, the rooms are amazing and the staff is very friendly and willing to assist! I forgot my jacket in the hotel room and when I called, the hospitality staff confirmed it and kept it safe until I arranged for a courier to collect and deliver it to me. I appreciate their excellent customer service, keep up the good work! Will always consider them as first option when I travel to Umhlanga!!

Stayed July 2012, traveled with friends
Helpful?
1 Thank Dudu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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618 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
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English first
Johannesburg, South Africa
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 10, 2012

This hotel is very close to Gateway Shopping centre, a walking distance and all necessary amenities. The rooms are very clean and they have a heated pool. Safe and Secure parking. Manager on duty very hands on and if you can't stay for breakfast, you can request a take-away bag with some food and fruits

Room Tip: They can improve the Gym though, it is too small
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Romeo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 9, 2012 via mobile

My family have stayed at this hotel a few times & find it to be an ideal holiday destination. It's convenient to have the Gateway centre so nearby, lovely place for little kids. A hotel strongly recommended to all.

Stayed January 2012, traveled with family
Helpful?
Thank Shobha Jainath K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pietermaritzburg, KwaZulu-Natal, South Africa
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 28, 2012

Great stay, friendly staff, excellent location, close to Gateway shopping centre. Will definitely visit again

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqui B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amersham
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 11, 2012

The staff make this hotel better than the facilities it offers. The rooms are comfortable but the lighting in the bedroom area and the bathroom hotel need improving. Breakfast is very well done with a huge range of choices but the room seems to be a bit of a corridor or an extension of the lobby which in turn doesnt really seem to have enough casual seating.The really odd thing is that the room service offering stops at 10.00pm, so if you are late getting back to the hotel it is difficult to get a bite to eat or a drink as the bar closes pretty early as well. The pool is ok but a bit small, as is the gym which has limited equipment. Overall, my stay was comfortable but the hotel is limited. Thank goodness for fantastic staff.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 28, 2012

I had booked room two rooms over the weekend with friends. This was my second stay here and i had a wounderfull time. Walking distance to the Gateway theatre of shopping, 5 min from the airport and its safe to walk or park your car outside at night. Reception staff where just great. In particular my respect goes to Sabelo, went out of his way to find a room to my prefference, Lady Annastasia helped me with my late check out and Finally Nonto. I respect them. They are the reason that Garden court umhlanga still stands. I have stayed at the Palazzo, Sandton Sun and Qarmardeen in Dubai. Never have i been given such attention as i did at Garden Court Umhlanga. well done guys. I am very taken of the way the hotel is going green with the smart power management technology.

Room Tip: At check in, just let the person at reception know of the view that you would like to wake up to in...
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thokozani P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 2, 2012

another hotel well situated across the road from gateway shopping centre. rooms are small but comfortable, bathroom needs more lighting.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zane00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Court Umhlanga

Property: Garden Court Umhlanga
Address: 7 Aurora Drive, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 18 Hotels in Umhlanga Rocks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garden Court Umhlanga 3*
Number of rooms: 204
Official Description (provided by the hotel):
A contemporary interior design of fusing water features. The colours and textures of natural reed, sets the mood of the newly opened Garden Court uMhlanga. This hotel is ideally situated in uMhlanga Rocks. Within close proximity to the Gateway Shopping Centre and popular uMhlanga beaches. The hotel offers spacious guest areas with business and internet facilities to cater for business travelers.The hotel boasts a lush courtyard that offers guests a heated pool with a play-ledge for young children to enjoy. The gym facility on the 5th floor will ensure that health fanatics are also catered for. ... more   less 
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