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“The staff make this hotel”

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Garden Court Umhlanga
Ranked #6 of 19 Hotels in Umhlanga Rocks
Certificate of Excellence
Reviewed June 11, 2012

The staff make this hotel better than the facilities it offers. The rooms are comfortable but the lighting in the bedroom area and the bathroom hotel need improving. Breakfast is very well done with a huge range of choices but the room seems to be a bit of a corridor or an extension of the lobby which in turn doesnt really seem to have enough casual seating.The really odd thing is that the room service offering stops at 10.00pm, so if you are late getting back to the hotel it is difficult to get a bite to eat or a drink as the bar closes pretty early as well. The pool is ok but a bit small, as is the gym which has limited equipment. Overall, my stay was comfortable but the hotel is limited. Thank goodness for fantastic staff.

  • Stayed: June 2012, traveled on business
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1  Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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674 - 680 of 710 reviews

Reviewed May 28, 2012

I had booked room two rooms over the weekend with friends. This was my second stay here and i had a wounderfull time. Walking distance to the Gateway theatre of shopping, 5 min from the airport and its safe to walk or park your car outside at night. Reception staff where just great. In particular my respect goes to Sabelo, went out of his way to find a room to my prefference, Lady Annastasia helped me with my late check out and Finally Nonto. I respect them. They are the reason that Garden court umhlanga still stands. I have stayed at the Palazzo, Sandton Sun and Qarmardeen in Dubai. Never have i been given such attention as i did at Garden Court Umhlanga. well done guys. I am very taken of the way the hotel is going green with the smart power management technology.

Room Tip: At check in, just let the person at reception know of the view that you would like to wake up to in...
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  • Stayed: May 2012, traveled with friends
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1  Thank Thokozani P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2012

another hotel well situated across the road from gateway shopping centre. rooms are small but comfortable, bathroom needs more lighting.

  • Stayed: October 2011, traveled as a couple
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1  Thank Zane00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

Garden Court, Umhalanga is a great palce to stay with a family. The rooms are clean and comfortable and the breakfast was ideal with plenty of choice. The pool is small and heated, almost too heated! The hotel is not far from King Shaka airport and is a short drive from the sea front and a 20-25 min drive to central Durban. Gateway Mall, with its shops, restaurants and entertainment centre is a 5 min walk from the hotel. There is a car park situated under the hotel which was free of charge for hotel guests and was very convienient. Overall the hotel staff were friendly and we thoroughly enjoyed our 4 night stay at this hotel.

Room Tip: If you are travelling with children and need 2 rooms ask for room numbers 315 and 317. The rooms are...
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  • Stayed: April 2012, traveled with family
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Thank LiveToTravel040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2012

The rooms in this hotel are tastefully decorated, the beds are comfortable, the bathroom facilities are excellent and the amenities offered are great. Breakfast was a sumptuous affair and the convenience of this hotel with its proximity to the airport (I arrived in at the King Shaka airport in the evening) and to Gateway Mall and Umhlanga Rocks more than makes up for the lack of view.

  • Stayed: April 2012, traveled on business
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Thank AntSomersetWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2012

Southern Sun’s Garden Court Umhlanga, is the perfect place to stay if you are heading for KZN's north coast, for a break.

The Hotel is within walking distance to the famous Gateway Mall, which hosts an array of shops and restaurants, movie etc.

Apart from this, it suited our needs insofar as it was in the middle of Durban’s beachfront and Ballito Bay, which we frequented. It is positioned behind the Sharks Board and along a quiet street, thereby affording one a good peaceful night’s sleep. No traffic noises or rowdy parties from the neighbours. We had a room with a sea view and this was special for us.

What is worth mentioning is the staff – we stayed for 5 nights and this over the Easter weekend and it was very busy as you can imagine, yet the staff were fantastic. Management at Garden Court have the right recipe, which is carried through to their staff. Breakfast was a treat each day and the Supervision on the floor was par excellence.

Room Tip: Try for a sea facing room
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  • Stayed: April 2012, traveled as a couple
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Thank HappyChappie2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

I stayed one night in this hotel and from a business traveller perspective it fitted the bill nicely. It is well situated, not far from the freeway and the airport and this was especially relevant as I had flown in from Johannesburg and wanted something close by to where I was presenting. There are plenty of restaurants in close proximity. The room was bright, airy and user-friendly. I would recommend this as a good base for people doing business in the Umhlanga area.

  • Stayed: May 2011, traveled on business
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1  Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Court Umhlanga

Address: 7 Aurora Drive, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 19 Hotels in Umhlanga Rocks
Price Range: $117 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Umhlanga 3*
Number of rooms: 204
Official Description (provided by the hotel):
A contemporary interior design of fusing water features. The colours and textures of natural reed, sets the mood of the newly opened Garden Court uMhlanga. This hotel is ideally situated in uMhlanga Rocks. Within close proximity to the Gateway Shopping Centre and popular uMhlanga beaches. The hotel offers spacious guest areas with business and internet facilities to cater for business travelers.The hotel boasts a lush courtyard that offers guests a heated pool with a play-ledge for young children to enjoy. The gym facility on the 5th floor will ensure that health fanatics are also catered for. ... more   less 
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