A weekend away on the east coast is always a pleasant experience for me. It is a user-friendly exercise with a short flight of only one hour duration and then a short drive from the airport to either Umdloti, Umhlanga or Ballito. I have tried many of the guest houses along this strip of coastline and found them all to be good. Using booking.com also makes planning really easy. so, it was to my horror that I discovered that I had been placed in the smallest room with zero view and a tiny bed (double if that !) when I had specifically reserved a deluxe room with "ëxtra large king size bed"These beautiful rooms do exist on the upper floors but I was allocated the rather musty smelling pokey little hole called Augusta (Room 6) instead. Sandra (manageress) and Joanna (owner) were both most apologetic about the mix-up and offered to try to get me a room elsewhere. I decided to stay as it was only one night and enjoyed a wonderful breakfast the next morning before checking out. They really need to sort out the communication problem between booking.com and the guest house.
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