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“Great northern experience”

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Splendid Inn Bayshore
Ranked #7 of 8 Hotels in Richards Bay
Durban, South Africa
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great northern experience”
Reviewed February 22, 2014

Had such an amazing experience at this hotel. Great service, all staff were friendly and helpful. Buffet breakfast was good and plenty to choose from. Rooms were spacious and very clean. Location is fantastic for the beach. Was there for two night for a conference.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Phumzie1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at Splendid Inn Bayshore, responded to this review, February 23, 2014
Dear Phumzie1818,

Greetings from Richards Bay!

We sincerely appreciate your kind recommendations on TripAdvisor. We are thrilled to hear we have been able to provide you with a comfortable stay during your conference. Do make sure you pay us another visit soon to enjoy the beach area of Meerensee in Richards Bay.

Warm regards, Tenielle Dreyer - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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52 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
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English first
Durban, South Africa
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 13, 2014

This is a typical chain hotel but it is very clean and the staff are super helpful so for the price it is well recommended. Wifi is only in the main building which is annoying but it is a good connection and fast so cant complain too much.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at Splendid Inn Bayshore, responded to this review, January 22, 2014
Dear Marie C,

Greetings from all of us at the Bayshore Inn! Thank you for choosing to stay with us and for sharing your positive experiences with your fellow TripAdvisor users. Its much appreciated.

We look forward to welcoming you back again soon.


Warm regards,

Tenielle Dreyer - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 12, 2014

We have previously stayed at the Bay Shore in as a stop over from Mozambique to Durban. Since our last visit they hotel has been redone and is a comfortable stay and at a reasonable price. Great if you have kids as they have good facilities. A warm welcome after a long drive with a conveniently situated restaurant and bar to refuel. Can recommend this as a well priced stop over.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DarynAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at Splendid Inn Bayshore, responded to this review, January 22, 2014
Dear "DarynAfrica",

Thank you for the kind recommendations on TripAdvisor. The TEAM and I are glad to hear we have been able to meet your expectations by offering good value for money, while offering service with a smile.

Do make sure you pay us another visit soon when stopping over in Richards Bay!

Warm regards,

Tenielle Dreyer - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 1, 2014

It is a beautiful and neat budget hotel which is not too far from the waterfront. Staff members were friendly. The front desk staff need to spend more time at the reception area to avoid keeping customers waiting. We experienced problems with the electronic room key and the reception was already closed. Thanks to the security guard who was efficient in getting us someone who had a master key. When we checked out we forgot our toiletry bag and were pleasantly surprised when we received a phone call that alerted us. The contents were untouched - which speaks volumes about their ethics.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SkhuM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at Splendid Inn Bayshore, responded to this review, January 6, 2014
Dear "Skhu M",

Greetings from Richards Bay!

Thank you for the positive review and for choosing to stay at the Bayshore Inn. We are pleased to hear you truly enjoyed your stay with us. Our apologies for the issue experienced with your key card, although this was resolved swiftly by our manager on duty.

Do make sure you pay us another visit soon!

Warm regards,

Tenielle Dreyer - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Elizabeth, South Africa
1 review
Reviewed December 19, 2013

It's 5.41am as I write this out off frustration. With all hotels booked out in Richards Bay most of this week - I'm stuck with my booking at the Bayshore Inn. Have tried calling reception for assistance but there is no-one on duty at 5.30am this morning. The past two days has seen the noise levels go off the charts when the sun sets on this hotel. This morning I have been woken with a man shouting and loudly talking to himself down the corridor. When my husband requested he consider other guests the threats started. I have had to lay in my bed listening to a drunk person shouting " .......is dead - I will kick your head in....." - Hardly a pleasant thought - and really scary given there is no form of security on site at this hotel.

Current guest from SA.

Room Tip: Try to find another hotel if you can
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FASA347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at Splendid Inn Bayshore, responded to this review, December 21, 2013
Dear "FASA347",

We sincerely apologise for the unacceptable noise levels created by other guests staying at the hotel. We will try to contact you to follow up on your complaint described in above review. I can assure you that this is not a normal or commonly experienced issue and I can assure you we will deal with the situation adequately.

Yours sincerely,

Bayshore Inn - Management
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Polokwane, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 3, 2013

We stayed at the hotel for 3 nights over the first weekend of November 2013. Great rooms. Spacious and bathrooms nice and big. Staff very friendly. The only downside was that we could not rest at all. Its the noisiest hotel ever. Our oom was located in a building which looks like a dormitory. Youngsters run past your room and knock on the doors and run away. People (being the guests) shouting at each other in the passages at 6 in the morning and late and night also very noisy. It was like living in a bordind school the entire weekend. Groups of people watching soccer with their hotel room door open, shouting that every one could hear them. My husband said its not the place to rest. We stayed in Protea Hotels before which were very nice. This budget hotel/Inn never sees us again. Maybe another room which were not loacted in the "dormitory" setup.

Room Tip: Ask for a room which is not located in the "dormitory" like buildings and rather in the ga...
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  • Stayed November 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Natasha V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at Splendid Inn Bayshore, responded to this review, November 5, 2013
Dear "Natasha V",

On behalf of the TEAM at the Bayshore Inn, we thank you for your honest review.

Your kind recommendations of the service received by our dedicated TEAM at the hotel will be celebrated with everyone and we are very happy to hear you enjoyed our facilities and spacious rooms. Of course, we sincerely apologies for the inconveniences caused by noise levels of other guests. I can assure you that this is not a common or normal situation for you to experience at our hotel. During your stay we have had many interactions with the different guests involved and tried to resolve the matter on the spot. But clearly this did not resolve the matter fully.

We do hope that this "noise" factor does not deter you from staying with us again in future as I can assure you that you will not have the same experience again.

Warm regards from the Bayshore Inn TEAM!

Tenielle Heymans - General manager
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Durban, KwaZulu-Natal, South Africa
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 26, 2013

Not familiar with Richard's Bay we ask for advise on where to stay from people who often travel to Richard's Bay. Most of the places recommended to us were fully booked and one of them referred us to The Bayshore Inn. We phoned them for a booking and got a quote. It was the lowest quote we got and for that reason decided against it. We phoned some more places. When we finally got the opportunity to look at The Bayshore's website we were pleasantly surprised by what they had to offer. We took the plunge and booked. We booked in and dropped our luggage and set off to explore Richard's Bay. Yes we had to ask for towels in our room and yes you do not get more than 2 coffees, 2 teas and only 2 creamers, but for the price you pay and the cleanliness of the resort it doesn't really matter. We would certainly recommend The Bayshore Inn to passing travelers.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janine-Rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at Splendid Inn Bayshore, responded to this review, October 2, 2013
Dear "Janine-Rose",

Greetings from Richards Bay!

Thank you so much for your kind recommendations of our beloved Bayshore Inn. We are thrilled to hear you enjoyed your stay with us and found it to be "good value for money".

We cant wait to welcoming you back soon!

Warm regards,


The Bayshore Inn TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Splendid Inn Bayshore

Property: Splendid Inn Bayshore
Address: 4 The Gully Street, Richards Bay 3901, South Africa
Location: South Africa > KwaZulu-Natal > Richards Bay
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Richards Bay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Splendid Inn Bayshore 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Splendid Inn Bayshore is located adjacent to Premier Hotel The Richards and offers luxury three star accommodation in the heart of Richards Bay. Just 90 minutes out from Durban, Richards Bay is perfect for breaks where you want to get out of the city, but still enjoy easy access to the CBD when needed. Attractions in the area include a number of popular nature reserves as well as the Richards Bay Game Sanctuary and Empangeni Museum. In terms of facilities, Splendid Inn Bayshore presents an offer of simple, affordable and quality accomodation. Choose from 102 rooms, including Standard, Superior and Family Rooms, all of which are furnished for supreme comfort. Conference facilities are world-class, with two venues that can seat up to 70 delegates each. Experience the warm and welcoming hospitality that has seen the Splendid Inn Bayshore gain a reputation as one of the top hotels in Richards Bay. Call our reservations line now and speak to a friendly consultant, or alternatively secure your booking online. LOCATION Situated in the upmarket suburb of Meerensee, just 90 minutes North of Durban. Splendid Inn Bayshore is 10 minutes away from the Boardwalk Inkwazi, the biggest shopping mall in the area, and 5 minutes away from Alkastrand - the most popular beach in the area. LOCAL ATTRACTIONS Besides rapid industrial expansion, the tourism industry of this region is flourishing. The commercial and industrial development of Richards Bay has been a bonus for the sophisticated tourist and holiday maker. Its bustling business centre has every modern facility and the town boasts excellent recreational facilities for residents and visitors alike. Richard's Bay boasts the country's largest harbour and some of its most magnificent wetland scenery. "Industrial Tourism" is actively promoted and groups are able to visit industrial plants, mines and other operations. Richard's Bay also offers the visitor entrance to Zululand - this once forgotten corner of the African continent is a land of exquisite beauty characterised by incredible diversity. The coastline stretches some three hundred and fifty kilometres from the mouth of the mighty Tugela River in the south to the Mozambique border in the north. The coastal plains include endless unspoilt beaches and coastal conservation areas and incorporate the largest estuarine system in Southern Africa. Shopping, beaches and natural wonders are everywhere and those in search of true African beauty will not leave wanting. ... more   less 
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