We stayed at Protea Hotel Imperial on the 6th of May , during check in the lady was not friendly and proffesional. We were handed a key and the directions were not explained, few minutes later while i was the room one of the Housekeepers barged into the room without knocking, the menu in the room and the telephone on the desk was full of dust.
The bathroom was clean and very modern :D, however the signs on the shower handle were misindicated I had to wait for fifteen minutes for water to get warm, only find out that I need to point it the other direction which was marked blue for hot water.
In the evening I had to wait for 45minutes for a Spaghetti bolognaise to be brought up into the room
- Official Description (provided by the hotel):
- Located in the heart of Pietermaritzburg, Imperial Hotel is filled with charm and classic elegance. The Prince Imperial of France, Napoléon Eugène Louis Jean Joseph Bonaparte, only son of the Emperor Napoleon III and the Empress Eugénie, graced this hotel with his presence in April 1879 and it was duly renamed in his honour. Built in 1878, it is an absolutely gem in the 'City of Choice'- Pietermaritzburg, which is also the capital of KwaZulu Natal. Within walking distance to the Provincial Parliament, Government head offices and the Natal Railway Museum, the hotel is ideal for both corporate and leisure travellers. The hotel is 103 km away from the Durban International Airport and 8 km from Pietermaritzburg Airport. Imperial Hotel, with its historical ambience and tranquil flare, offers 70 air-conditioned and en-suite bathrooms with a choice of a single or double-bedded room and family suites. For the convenience of our guests each room has in-room facilities that include a satellite TV, telephone and tea/coffee facilities. Secure parking is available on the premises at no additional fee. 8 state-of-the-art conference venues are available, seating up to 300 delegates, fully equipped with all the necessary equipment including broadband wireless internet access in the Courtyard and foyer areas. The Garden Room restaurant is open from 06h30 to 22h30 serving mouth-watering buffet breakfast, lunch and dinner. Relax with friends or meet the locals at the Woodhouse Bar which is open from 11h00 to 23h00. Pietermaritzburg is not only a historic area but there are numerous exhilarating events that take place in this area. The city gives start to the Duzi canoeing event, the Comrades Marathon, Midmar Mile Swimming competition and the Amashovashova Cycling Race. In winter, guests can witness snow in the midland areas such as Bulwer, Underberg and Drakensberg. For some Kasi (South African townships) flavour, guests can visit Madlula's Place. ... more less
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