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“Underwhelming”

Amorello Sunset Deck Restaurant and Bar
Ranked #4 of 6 Restaurants in Hluhluwe
Cuisines: Bar, Pizza, Seafood, International, Pub
More restaurant details
Restaurant details
Good for: Families with children, Bar scene
Dining options: Dinner, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Alice Springs, Australia
1 review
“Underwhelming”
Reviewed September 21, 2012

The restaurant was nearly empty. The other three tables already had their food when we entered. The order of two pizza's and a hamburger took longer than thirty minutes to arrive. The hamburger was served more than five minutes after the pizza's. The pizza's were okay but the hamburger was unsatisfactory. The bread bun was raw and the contents was cold. Additionally the service and attiude of staff was very poor. The waitress had to be called to place the order and to order drinks, and displayed a lack of interest..

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Garth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bushgolf, Owner at Amorello Sunset Deck Restaurant and Bar, responded to this review, October 3, 2012
Hi Garth,

Thank you for taking the time to post a review on Amorello as this really helps us address areas which need attention as well as praise staff for their good work.

I must apologize for your negative experience you had with the service and will be following it up with the concerned party/parties as this is definitely not the experience we are trying to promote at Amorello, as you can see from past reviews on Trip Advisor.

We do try our hardest to please everyone with our food as you can see by our extensive menu, but even Gordon Ramsay has people who don't like his food.

If you ever are back in the area, I would like to offer you a complimentary meal as a token of goodwill and to show you that what you experienced was not the norm.

Keep well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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41 reviews from our community

Visitor rating
    14
    12
    8
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Durban, South Africa
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Pados”
Reviewed September 12, 2012

Delicious fare. A welcome oasis after a long drive. Thank you. I will definitely be back and next time hope to get in a round of golf on their rated course.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Patrick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
“BEST BUSH SEAFOOD PLATTER!”
Reviewed September 11, 2012

The food-from seafood platters, to freshly baked pizzas were divine. The Sunset Deck is the perfect setting to enjoy a traditional 'croc pond' cocktail!!! Friendly visitors catch up and swop stories round the bush braai!!! Awesome!

Visited May 2012
Helpful?
Thank Kerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelspruit
2 reviews
“Good food”
Reviewed August 17, 2012

very nice!! great service and food was of a very high standard. Will come back for sure to taste again. Also the scenary was great

Visited June 2012
Helpful?
Thank Rustynuts19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, Scotland, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Good Burgers!!”
Reviewed April 11, 2012

Had lunch here with a couple of friends....Burgers and Salads were excellent, however the service was a bit slow. This didnt matter too much however as it gave time to squeeze in an extra drink :)

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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