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“Disastrous desserts, poor service” 2 of 5 bubbles
Review of Cargo Hold Restaurant

Cargo Hold Restaurant
Ranked #29 of 589 Restaurants in Durban
Price range: $15 - $20
Cuisines: Seafood, European
More restaurant details
Restaurant details
Good for: Special occasions, Business meetings, Scenic view, Families with children, Large groups, Romantic
Dining options: Lunch, Late Night, Dinner, Breakfast, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Durban, KwaZulu-Natal, South Africa
Level Contributor
34 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Disastrous desserts, poor service”
2 of 5 bubbles Reviewed January 3, 2014 via mobile

Our family of Seven arrived for New Year's Day evening dinner.
The butternut soup needed seasoning and at a guess the portion was about 125ml, really not good value especially as butternuts are so cheap at this time of year.
The mussels were supposed to have been cooked in a creamy white wine, Pernod and garlic sauce, they were gritty and the sauce was tasteless.
The seared Norwegian Salmon was cooked completely through and was swimming in butter and the Pesto mash was lumpy and unpleasant to eat, the steaks were all overcooked and tough.
Now comes the worst.... desserts. I ordered the Berry Mille- feuille with a vanilla and chocolate Pannacotta, sounded wonderful, but I got one strawberry cut into quarters sitting on a teaspoon of cream on a tiny disc of puff pastry that hadn't puffed. The Pannacotta had been made with so much Gelatin you could use it as a soccer ball. The Parfait was rock solid and we could not even cut it with a knife, it was served with a stale sponge and even though we had ordered the desserts with our main course they only arrived 20 minutes after we had eaten our mains. I asked where the desserts were and was told they were "being prepared"
This would not have been a problem except we had been told when we arrived that we had free entry into the aquarium if we got to the gate before 8pm, the lady at the desk ran to the aquarium and got us 5 minutes extra time, certainly not enough to allow the Parfait to defrost!
We had already paid for the meal before desserts arrived as we were now in a hurry so unfortunately we paid for the disastrous desserts.
Not a good meal and I won't be going back, but the aquarium was very nice as it was only our family walking around, made a nice change not having to crowd around the exhibits.

Visited January 2014
Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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387 reviews from our community

Visitor rating
    138
    127
    67
    21
    34
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kuwait City, Kuwait
Level Contributor
140 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Good Food”
4 of 5 bubbles Reviewed January 2, 2014 via mobile

We arrived a bit late for lunch and were advised the kitchen closed at 14:00 for lunch which put us under a bit of pressure. Great table near the aquarium window and very quick and efficient service. Sirloin steak was great and line fish received mixed reviews from some of the diners. Guess it's a question of personal taste! We didn't have time for desert so my only suggestion to plan to eat early. Good food & service

Visited December 2013
Helpful?
Thank KarlBahrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maputo, Mozambique
Level Contributor
3 reviews
“I love this plase”
1 of 5 bubbles Reviewed December 12, 2013

Nothing disapointed me...I like to have some drinks there we take nice pictures and in August we went back and take a friend of us.

Visited February 2013
Helpful?
Thank Yolanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Exceptionally Disappointing”
1 of 5 bubbles Reviewed November 26, 2013

Shocking service, waited literally hours for our food. Once the food finally arrived it was either a ridiculously small portion or poor quality.

I heard similar accounts from many others on separate occasions.

The only upside is looking at sharks waft around, but even that gets a bit boring.

  • Visited December 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank Chrismost-excellent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
27 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Over rated”
3 of 5 bubbles Reviewed November 25, 2013

We feel it is over rated. It is a while since we were there but it is a once off experience for us. Nice setting where one can see the aquarium next to your table but we found food ordinary and rather pricey. Definitely target market is tourists.

Visited December 2012
Helpful?
1 Thank Margi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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