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“Sub-standard”

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Endless Horizons Boutique Hotel
Ranked #13 of 43 Hotels in Durban
Certificate of Excellence
Reviewed January 1, 2013

This is a little suburban hotel in Durban North that has only half managed to rise above its surroundings. Everything feels a little unprofessional and unpolished, although it touts itself as a five star (conference) venue. Rooms are fine, but lots of chips, scratches, nicks. Food is poor. Service is good - the friendly staff do try and help wherever they can. But the whole experience is more of a two/three-star guest house than a five-star Protea African Pride hotel.

  • Stayed: February 2012, traveled as a couple
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1  Thank JasLev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 - 83 of 97 reviews

Reviewed December 23, 2012

A bit difficult to find, even with GPS. However, the receptionist said that with email directions we would have found it much easier. Lovely hotel but if feels a bit like your staying with someone in their house. The rooms are very close together, and the balcony really has no privacy. The decorating is nicely done and luxurious but a little soulless. Our room (nr 7) had very nice views but the carpet was badly stained (as per photo) and the wall above the shower also. It was very hot (like Durban can be in Dec!) and our aircon did not work. That made our stay a bit more uncomfortable as we could not sleep because of the heat. We also could not open the sliding door as that means anyone can just walk into our room from the balcony that extends all around the hotel. We ended up opening the small windows above the door but that did not provide much relief. The breakfast buffet was fresh and tasty although sparse. I don't know, it just didn't feel 5 star. Staff was friendly and helpful but the elder porter could really not manage to get our (heavy) luggage up the stairs and my husband had to help. We went out that evening and when we returned late (at about 12) no one answered the buzzer at the gate. In the end we phoned the hotel so that someone can open the gate for us. Again this felt like we stayed with people and inconvenienced them by coming in so late. We asked for a late check out and they were very helpful. Lovely pool area and really great views.

  • Stayed: December 2012, traveled as a couple
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1  Thank sonkoppie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012 via mobile

On check in they did not have the correct room that we specified and had to wait, the staff were badly dressed. The food substandard and although decently decorated this boutique hotel does not live up to the standards. A very disappointing stay. The rooms are too close to each other and the Executive room is short if executive. Very small and the T.V. very shoddy with limited channels, I would give this place a miss there are better places to stay at. The location is not far from the amendmities of Durban but away from the beach. The views clear to the ocean and the location was quite but neighbors dogs could be heard barking into the night. One could hear the happenings of the next door room including the TV.

  • Stayed: September 2012
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1  Thank Shube1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

my wife and i spent two nights at the beaitiful hotel, on our way overseas. the hotel has the most beatiful seaviews and very welcoming staff.
our room was very adequate, spacious and good views. their breakfast where quite filling, please make sure you have all the courses before the mains as the mains can be a bit small. ideally located close to gateway shopping theatre and the airport.
i would definetely recommend this hotel.

Room Tip: please ensure you eat the courses for breakfast because the mains can be a bit small.
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  • Stayed: July 2012, traveled as a couple
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Thank calvin c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2012

Excellent location, with comfortable, clean & modern rooms, all complemented by excellent service as well as great food too! Only possible complaint or room for improvement would be larger & better quality TV's in the rooms.

Room Tip: Preferably one of the sea-facing rooms.
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  • Stayed: June 2012, traveled on business
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Thank Ibbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2012

A Very Warm, Relaxed atnosphere. When we arrived we got complimentary fruit juice. The hotel is not state of the art but it doesnt need to be - its just tranquil, not noisy neighbourhood and is a stones throw away from all major eating joints. A breathtaking view of the ocean from our bedroom . The balconies are continuous which isnt cool if you intend to dine alone and you have noisy neighbours or who soend alot of time on their own balconies as there is a partition betwwne yourself and next door that doesn't extend to right to the front.

The breakfast was excellent! Im not sure if I had an Omelette or Pancake cos it tased like an Omelette but smelt and felt like a pancake!! The only small issues were that the towel holder was broken and the TV was a bit small and channels limitted. All in all, its all we ever wanted for a one year anniversary - just peace and quiet.

Room Tip: Take the sea facing rooms
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  • Stayed: November 2011, traveled as a couple
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Thank umvahed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2012

Stayed here for 4 nights in January 2012, on ariving my room had no air conditioning, was like an oven, fortunatly they were able to move me to another room, the rooms were nice clean and well appointed. The hotel has a lovely bar area and view of the sea but the food in the restuarant is pretty awefull, had the worst curry i have ever had, was like tepid washing up water, service was friendly but very slow. A long way from any other restuarants as well, style above substance for this place which is common among these boutique type hotes.

  • Stayed: January 2012, traveled on business
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Thank simon68giddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Endless Horizons Boutique Hotel

Address: 108 Umhlanga Rocks Drive | Durban North, Durban 4051, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Durban
#10 Luxury Hotel in Durban
Price Range: $114 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Endless Horizons Boutique Hotel 5*
Number of rooms: 10
Official Description (provided by the hotel):
Endless Horizons Boutique Hotel is Durban’s exclusive five-star-graded conference venue. Paired with an upmarket, intimate five-star boutique hotel, it offers guests bed and breakfast as well as the perfect opportunity to impress clients or colleagues with its comfortable surrounds, cutting-edge audio and visual systems and cordon-bleu catering. Feel instantly relaxed when you enter the hotel as long twin ponds with stainless steel water features flank the impressive entrance. Next, immediately visible through the floor-to-ceiling windows of the public areas of the hotel, the sparkling infinity pool appears to flow directly into the Indian Ocean on the horizon. Endless Horizons offers its discerning GUESTS not only the personal service and privacy afforded by smaller accommodation establishments but also the state-of-the-art facilities required by business travellers. ... more   less 
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Also Known As:
Endless Horizons Durban

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